Apart from the disastrous problems with their scheduling system, showing up for my appointments and then being told, without any explanation or apologies, that the nurse did not show up for work, or arriving to simply find the branch closed, for example, in Thornhill. The constant pathetic excuses and futile apologies from Nurse Ashley, who appears so interested and concerned with your wellbeing, yet when push came to shove, blatantly looked my mother, unfortunately also a patient, right in her eyes and knowingly lied to her face!! Management are allegedly more concerned with their reputation and patient care and patient rights. After refusing to continue my care and treatment due to honest and factual reviews of improvements promised I would notice, never materialised even after 10 weeks. Promised to refund my money I paid for packages, treatment and services not received, the only way I would receive my refund, is via blackmail if I removed my reviews. However they have still never refunded me, and refusing to correspond with me or reply to my emails! A BLATANT DISREGARD TO THE PATIENT BILL OF RIGHTS, withholding my money, refusing to respond and trying to coerce and blackmail me. This is apart from the contravention of the College of Nurses of Ontario's policy on Patient Abandonment and Professional Ethics and Integrity on behalf of Nurse Ashley! Use this so-called business at your own risk but be warned, professionalism, integrity, honesty, trust, patient centered care, are all lacking and absent from an expected honourable business! Finally, advising you of treatments that you don't necessarily need but will convince you into purchasing. read more

Loooooove my results. I see Lindsay for botox and lip fillers and let me tell you.... Best decision EVER! Seriously if you have been thinking of doing this... You must go to this clinic. Clean, friendly, knowledgeable and I felt like I didn't even need to really explain what I wanted over and over. I showed her a few inspiration pictures and 40 minutes later I came out of there looking and feeling fabulous. Lindsay made me feel so comfortable and seemed to know exactly what I was going for. Hands down everything that comes out of this clinic is beautiful. Thank you ladies for making me feel fabulous. read more

I had such an amazing experience with Therapeutic Aesthetics from beginning to now. I can't say beginning to end because I will absolutely be returning!! Nikki is SO extremely knowledgeable, talented and personable. She took the time to answer all of my questions and discussed the outcome I hoped for, in order to ensure I would be happy with my results. I appreciate the process and that she then stepped in with her expertise to explain how that would be achieved. My lips look amazing and I would absolutely recommend Therapeutic Aesthetics! read more

It was good before they switched business owners! Now they suggest you inject more Botox than you usually get and even then it won't work. Went for a touch up when I wasn't satisfied with the results, only to have it look the same it did when I first went into the appointment. My sister had the same issue as well and finally just switched to a different clinic for her Botox. Where did Ada go and her staff?? They were amazing! I do not recommend, spend your hard earned cash somewhere else. read more

Anyone looking for professional and trustworthy service Ada is the person for you. She's honest and caring with her assessments; and accommodating for the needs of others. My personal experience with her is she willing to go 120% to help you out in time of need. Again if you're looking for someone who is knowledgeable, trustworthy and down-to-earth look no further. Best and fairest price for around!! read more

Getting botox here was an amazing experience. Lindsay made sure to explain all of the after care instructions and talk to me during the process. The staff made me feel incredibly comfortable. It was done in 15 minutes and I'm loving the results!! Would highly recommend. Looking forward to coming back! read more

Ada is amazing!! She always makes sure to take her time explaining the procedure and what results to expect. I have referred several of my friends to her and everyone agrees that she is the best! Thanks Ada for keeping me looking so fresh and natural! read more

Excellent service ! Ada made me feel very comfortable at the clinic, you can tell she is very experienced. I've been to other injectors in the city and this is by far my new favourite place ! 100% recommend :) read more

Worst BOTOX experience in 15 years. Full on Black Eye. Nurse Kasandra is not as experienced as she lets on. Find a more experienced professional unless you want to look like you were punched in the eye. read more

Excellent service. Did my botox and fillers. Injectors were extremely knowledgeable. Highly recommend Roya - she's in the Burlington location! Will be back. read more