I'm extremely disappointed with the treatment I received at this salon. I called ahead and…read moreconfirmed a 1:30 PM appointment. I arrived on time, sat down, and was completely ignored -- no greeting, no acknowledgment. Two walk-in customers who came after me also sat down, were greeted, and when we were all eventually seated, they were attended to immediately while I was left waiting. After 25 minutes of being disregarded, I got up to leave, only then did someone ask me to "please wait." By then, it was obvious that I was not a priority. The difference in how I was treated (I'm a black woman) compared to the other (white) customers was glaring and unacceptable. I have supported this business before, but after experiencing this blatant disrespect and bias, I will never return. No customer deserves to be treated this way.

I come here for eyebrow threading and am always pleased. I don't have anyone specific to recommend…read moresince all of the staff have been great. The only downside is parking. There are 2 free parking spots behind the salon but it's often not available so customers are forced to park in the paid parking lot thats located behind the salon as well.

I got a coupon for 3 peelings from groupon so far i have had 2, the place is neat, beautiful and…read morehuge my medical therapist is very knowledgeable, professional and kind,,, gives me samples of their products and answer all my doubts i like how my face looks and feels and havegot a couple of compliments (: why no 5 stars- reception has scrwed my appointments a couple of times,,,

I saw a deal on Groupon for laser hair removal and decided to give it a shot! Usually, I'm very…read moreskeptical about hair removal deals but I called them and researched into the products and machine they use and they use the best one out there ! - LightSheer Duet :) I was very impressed by the level of professionalism I received. I even recommended two new clients to the business for laser hair removal and have recently tried out their chemical peels and I'm loving the results so far !! They usually have in store monthly specials which are a great deal ! For example, their current one is Unlimited Chemical Peels for a Year for $399 :) !! Definitely recommend it.

Just did a walk in to Tresses! Met by the owner, had a wonderful consultation. Guru coloured, cut,…read moredried, tonged and curled my hair. Fantastic!!!!!! I have spent so much money on fancy celebrity hairstylists. These ladies know their stuff. Great location, parking, offered water, bubbly or ice tea. Masks were worn. Partisans between clients. Clean clean clean. Airy. Lots of windows for true colour reveal. I cannot recommend high enough. I am very discerning. As a professional makeup artist working in film and television, I do know good work from less than. have already told my colleagues in the film business. I expect some "A Listed" talent to cross their doorstep! Watch for them! Ladies if Tresses. A big thumbs up. 5 stars!

I'm a long time customer at Tresses and even though I've moved out of the city, I still come back…read moreevery month for a cut. The customer service is excellent and the prices are very reasonable. I would recommend this place to anyone looking for a new hairdresser.

I booked an appointment online 2 weeks in advance, showed up 10 minutes early, and I guess they're…read moreclosed. I tried to call them and nobody picked up. I waited outside for 10 minutes then left. Not a good experience.

I love Karla! She's always a joy to chat with, and has definitely gained more clientele over the…read moreyears. I've been coming to her for a few years now - her prices are good, you get a 15% discount if you re-book ahead and she is attentive. You'll wait 10-15 mins if she's behind schedule. If you request her to tweeze she will go in and use her super tweezing skills to get any stragglers out. The Yelp check-in freebie means my brows can be groomed every few months (slow growth problems) *edit* it was only a one time thing. Oh well. Still grateful to have you in my life :) Still trying to convince my bf to come to you, Karla!

I love my first appointment with shahina, today was my first appointment and I was so nervous she…read moremade me feel so safe and welcomed. I look forward to all my other appointments.

I purchased a groupon here for laser hair removal for my under arms. Shahina made my first laser…read morehair removal experience pain free and worry free. She walked me through the care steps, and now that my sessions are all done, my hair is almost all gone. She uses the Soprano XL laser which I have learned is the most effective and pain free. The place is above a natural health store, but rest assured it is a professional business with new equipment and a sleek look upstairs. They also use a booking system that sends text and email reminders for appointments, which I found very useful.

Went here with my boo for a couples spa package that included a 1hr massage a 1hr deep cleansing…read morefacial with black head removal and a paraffin treatment for the hands and feet. It was absolutely amazing and very well priced! Sandra is the owner and she also performed our treatments. She was great. Very professional friendly and super knowledgeable. The location is easy to find but the actual door to the spa is a bit hidden among the other businesses. It is located within a strip of businesses on the 2nd floor. It is quite small but fairly cozy. There is only one treatment room for either single or couples. Sandra pays close attention to your needs so this works very well for her business. She offered refreshments while we were there and her personality is very warm and inviting. We definitely enjoyed our spa day and are looking forward to returning in the near future.

IF I COULD GIVE IT A ZERO, I WOULD. I TURNED UP FOR AN APPOINTMENT( upstairs in a small building)…read moreWHICH HAD BEEN RECONFIRMED 5 DAYS BEFORE THE DAY AND NOONE WAS THERE!!!! i waited half an hour..zero. i called at least ten times over the next hour. (i had spent 45 min driving there) with no reply. finally, someone answered and when i said i was the lady who had called and left messages, the line went dead. still havent heard from her. i bought a coupon from groupon but they refused to refund the 72,00 since it was past 3 days. run from this place, unbelievable!!

I do not recommend this place, due to salon atmosphere, not a relaxing spa experience, high…read morepressure sales to buy skin care products and additional services, painful treatment, charging double (or more) to price compared to other places, ineffective treatment, rip off! Nightmare Experience! 1) Tempsure Envy offered was a total waste of money. I was told it would "love it" and "so relaxing" and cost would be $450 for face and neck, I asked if Rupal (the owner) if she could add under my arm. The treatment was not pleasant, at times too hot on my skin and I told her to stop. After treatment I was charged $650 plus $350 for under arm (I was shocked at price!!!) and pressured to get a package of 5 treatments and then get one free. I could not afford it, this was crazy. I told her I can't afford the package, she was insisting to charge 1/3, but finally relented and charged 1/4 package price. I regret allowing her to charge my credit card (but is was hopeful to see a big difference in my skin) When I saw no difference and complained, she reduced to under arm to $249. I texted and emailed my lack of satisfaction and her charges. Finally after 2 months she agreed to refund the unused package price. I wanted a total refund and I am considering taking Rupal to small claims court. I think the treatment did not do anything to improve my skin and was a waste of $899 plus tax! My skin was flushed for an hour afterward the Tempsure Envy treatment, but no noticeable results the next day. Did nothing for under arms, neck or eye area. I am really unhappy. Complete waste of money!!! I asked for a total refund and she admitted it doesn't work on all people. I sent her screen shots of Civello salon website, package price of $337.50 for neck and face, and $175 for an additional large area. She didn't offer to price match. Go to Civello if you want to try Tempsure Envy for skin tightening, they are offering 1/2 price right now of posted price packages. 2) I also made the mistake of going to Rupal for skin tag removal. Salon smells like Indian food, no soothing music, uncomfortable wobbly treatment table, and I ended up sitting in a chair instead. Skin tag removal was a nightmare, no local anesthetic used, she had a numbing cream she tried at first but then stopped using, admitting numbing cream is ineffective. Hot poking needle burning tags off, I was yelping and squirming in pain. I needed frequent time out and breathing hard to overcome the pain. Smell of burning skin. I Rupal gave me an estimate of $600 for neck, chest, under arm and eye lids. The treatment was painful and I had enough, not all we're removed as promised and (many tags later healed and bumps are still there because they were not fully removed) Make sure you get a written quote before Rupal starts, and don't allow her to charge per tag. After the first skin tag removal procedure, I returned to get the remaining removed under my arm. I also had a few misses around my neck. Rupal said I had lots of tiny ones on my back that should be removed before they get larger. So I endured another torture session with no numbing cream. The shock was the price! She first added up the extra tags and tried to charge me $1200! I was shocked and she reduced to $940 plus tax! Other medi-spas charge $150 - 300 for skin tag removal. Rupal charged me $600 + $940 plus tax! And tags were not completely removed, bumps and scars remain where she attempted to remove them. She took photos of my back, I asked her for the photos so I can see what she did, confirm how many tags there were, how big they were and why she charged me so much. After numerous requests, she still refuses to provide photos. I also asked her for detailed invoice and finally did get them emailed. I am really unhappy with the results, the experience, the charges. I am considering taking Rupal to small claims court. I feel she scammed me. She offered to remove any remaining skin tags for free, but honestly I am too scared to go back.

Rupal is careful to consider your skin care needs and offers suggestions in an informative and…read moreexperienced manner.

If I could give Zero stars, I would. I needed a medical appointment for a new lesion. I have a…read morehistory of skin cancer. The receptionist kept repeating to me 'the doctor only has so many spaces for medical appointments' when I told her I needed cancer screening. I told her I was disappointed that I have to wait six months. The receptionist said 'oh, well' and I could hear her shrug on the other end of the line. On a whim, I called a few days later to ask how long to wait for botox and was told I could get an appointment within a few days! Clearly, as others have said, this office only cares about making money on cosmetic procedures while leaving patients who may have a life threatening condition waiting. It is unethical and immoral to treat patients this way. I had my GP refer me to another derm and got an appointment in a month! Needless to say, I will never go to Kingsway again.

In early April of 2017 I went to my doctor because of warts on my hands that I need to have…read moreremoved. My doctor arranged an appointment with Dr. Alexis, where I was assigned an appointment in late August of 2017, almost 4 months later. I was not offered a choice of appointments, I was just assigned this date in late August. this date was probably the worst possible date for me, so in early August I called and rescheduled the appointment. The New appointment I was "assigned" was in late April, more than one year after the date I had gone to see my doctor. and 8 months from the date the appointment was given. seriously, a dermatology appointment 8 months in advance and over a year after I first went to my doctor about the warts. there are now 14 warts on my hands. setting an appointment that far in advance in unacceptable in every way. how dare they. In mid September of 2017, I called then and left a message saying that it is unacceptable of them to book an appointment so far in advance. the appointment should only take 10 minutes and i cant believe that they are incapable of seeing me sooner than April. I told them that if they do not reschedule me to some point within one month of this phone call I will absolutely file a complaint on Yelp about them. Today a week after I called them, my doctor called me. Apparently they claim that I have been making "threatening phone calls" apparently a threat to report them on Yelp is what they consider to be a "threatening phone call". Saying that to my doctor is a power trip. Because of that power trip I am reporting them here now. Do not do go to the Kingsway dermatology clinic. They dont care about you. they book appointments too far in advance to be of any use, and they over react when told that you will report them. This is as unprofessional as it gets, folks.

I'm writing this review in hopes the owners read and adjust service…read more I had a tightening facial. This is a proc I've had elsewhere. in the past the heat feels like it might burn a layer of skin off, but the results were amazing! At Physio and Beauty I barely felt the heat and there were no visible results afterwards. However, Parisa did one of the most relaxing facials I've ever had. Too bad it wasn't the type of facial I hoping for.

From the owner: In Physio&Beauty we are specialized in all kinds of Facial Treatments, from relaxing and…read morerejuvenating to medical oriented skin care (acne, uneven pigmentation, scars, hair growth enhancement). The latest technic and products are used to make you feel younger and look radiant. We use the microneedling (collagen production enhancement), Radio Frequency, LED and ultrasound devices. Unlock the secret to beautiful and healthy skin! We offer also training and workshops for interested Clients and upgrade education to Aestheticians.