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    Art Rescue Studio

    5.0 (4 reviews)
    Open 9:00 am - 7:00 pm
    Updated 2 months ago

    Services - Art Rescue Studio

    Art restoration

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    Virtual Framing

    Virtual Framing

    (8 reviews)

    $$

    Awesome poster shop, seriously unreal selection, and solid framing services! Last week when I…read morewalked by though, its second floor location at the mall was gone. Super bummed.

    My wife and I had a very disappointing experience at Virtual Framing in the Solano Town Center. She…read morefound a poster she liked, displayed in a clear plastic holder with multiple copies, and began pulling one out--assuming, as anyone might, that they were available for purchase directly from the display. Instead of a polite correction or guidance, the owner abruptly stormed out from the back and shouted "WHOA WHOA WHOA! WHAT ARE YOU DOING?!"--startling both of us. My wife apologized immediately and tried to explain we weren't aware there was a specific process, but that didn't stop him from continuing to raise his voice and snatching the poster from her hands. He then gave us an unnecessarily condescending lecture about how "it's really just common sense." Even after my wife apologized again and said she would remember for next time, he kept going. His tone was rude, patronizing, and completely disproportionate to the situation. We decided to leave without buying anything because we simply didn't want to be treated that way. To the owner: if you don't want customers touching merchandise, that's completely understandable--but then clearly post signs asking people not to handle items without assistance. Don't assume people know your process, and definitely don't talk down to them when they make a simple mistake. Your behavior was unprofessional, and it ruined what should have been a simple, pleasant shopping experience. We won't be returning, and we sincerely hope others are treated with more basic courtesy and respect than we were.

    Art Rescue Studio - artrestoration - Updated May 2026

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