I had two wisdom teeth removed a few weeks ago and now that things have mostly resolved, I feel like I can comment on my experience overall.
Pros:
When we thought we were under a time crunch, the office was amazing at doing whatever they can to fit us in. When I got pregnant and miscarried and then sick, they had no issues rescheduling my appointment time and time again, and my rescheduled date was always within a reasonable time frame. Their staff and Dr. Ahani alike were all very patient at answering questions and addressing concerns even when I felt I was wasting their time.
I really appreciated the fact that Dr. Ahani does not push for procedures to be done. Way too many doctors push for unnecessary procedures because it could be useful or preventative, or simply because it gets them more money. But Dr. Ahani was not that way. I had unerupted impacted wisdom teeth and still, he had no problems saying that he didn't think it was an urgent situation and he even taught me to do salt rinses for the periodic infections I'd get in the one tooth I had an exposed cusp on. He also told me that if I get pregnant (I was about to do an IVF transfer), I could wait until after I give birth, and that I didn't need to rush to have it done beforehand.
When I felt I wasn't given the appropriate information about anesthesia, he took time to address my concerns and gave me a choice as late as the day of the procedure. When one of my teeth turned into a coronectomy last minute, he gave my husband a comprehensive overview of what exactly happened so that we're not left wondering. They also took an X-ray after the procedure so that we can compare in six months' time. During my post-op, when I was struggling with learning to flush my own sockets, the assistant called him in when it wasn't even technically his appointment, and he came and hand-taught me alternative techniques.
I also didn't realize until after the procedure how much other practitioners skimp on the aftercare. I was watching a video explaining how to flush out the sockets because I was still pretty nervous, and the comments section was FILLED with people saying how their doctor allowed them to eat solids as soon as a couple of days after surgery and never told them about doing rinses or irrigations and they developed infections as a result. Dr. Ahani's aftercare involved blended foods for a full week, saline rinses 2-3 times a day starting the second day, taught me to flush out the sockets with a syringe starting a week after surgery, and they even make sure to measure my jaw's range of motion and sent me home with instructions on how to stretch my jaw and how to continue measuring my range of motion until it returned to normal. From word of mouth and YouTube comments, it seems common to skimp on these aftercare elements, and I'm glad Dr. Ahani's office does not.
Cons:
I hated that communication was exclusively via phone call. There was no online portal to check my appointment date and time, no email to ask non-urgent questions to. If my dentist hadn't referred me to Dr. Ahani's office, this would have been a deal-breaker in and of itself, as I that's how much I loathe making and receiving phone calls. Also, quite a few times I would receive two confirmation phone calls from two different people on the same day, and the second would have no idea that I'd already gotten a phone call earlier. Communication could be a lot better in this respect.
Lolita in particular, I found her behavior kind of infantilizing once she found out I had anxiety. Just because I have anxiety doesn't mean I need coddling at an initial consultation or that I need to be checked in with every two minutes to make sure I'm okay. It just means I have more questions than most and in more detail than most, or have concerns most people don't, and that you have to be patient answering these questions because I won't settle for less than a clear answer that leaves zero doubt. It's also a bit unsettling that someone who clearly has trouble understanding or hearing works in a medical office where getting accurate info is a must.
As I mentioned, I didn't feel I was presented with the whole information when recommended general anesthesia and I would have appreciated it if I had more info. I would have preferred to know what the options are, why general was better, and why local was not recommended without me hassling them about it. I would have liked to know beforehand that they administered local anesthetics even when under general, as well as what particular meds were given in each type of anesthesia and how much. Also, Dr. Ahani did a numbing spray before administering the IV, which he did not get my permission for and that I thought was redundant and exposed me to more stuff than I had signed up for. I'm a bit phobic of medications and chemicals in general, and I would have liked to have comprehensive info about what I'm getting and the risks thereof. read more