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    Arrowhead Wireless

    4.0 (1 review)

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    20 years ago

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    Frontier Internet

    Frontier Internet

    (2 reviews)

    If you are thinking about getting Frontier Internet, you need to get all the information you can…read morebefore having it installed! There are hidden fees they didn't tell me about, if or when I might cancel! They didn't mention that when you cancel, they are going to charge you a $50.00 RESTOCKING FEE! Also, make sure if you cancel and have to return their equipment that you save the Tracking number for the items, I canceled on July 16 2025, a month later the emailed me and said that I still owed them $147.99, when I finally was able to talk to a person, she told me I stilled owed for the last month and I hadn't returned my equipment, thankfully I still had the UPS receipt and gave her the tracking number, so that dropped to bill down to $97.99! I can't understand why they can't get this all together at one time instead of doing over a 2-month period! I certainly do not like the way FRONTIER does business, and I will never do business with them again!

    Frontier sales agent lied to me, claimed Frontier service would be $10 less per month than Spectrum…read morefor high speed internet and land line phone service, permanent email address. 1. Frontier does not offer email service. 2. Frontier was the exact same cost per month as Spectrum with mobile phone service included from another carrier, currently provided by Spectrum. 3. Frontier billed me for 2 months, $185, when I cancelled service after 3 days and disconnected their modem. 4. No legitimate customer service is available at Frontier phone lines. Not one single Frontier representative informed me of the reason my account was billed two months, because porting the land line number back to Spectrum from Frontier in their minds, justifies billing me for two months, and sending my delinquent payment to collections, rather than serving the customer, with appropriate billing for 3 days of service provided.

    Frontier Internet

    Frontier Internet

    (3 reviews)

    You've actually had decent service but tech-support is bad. However, as a one they change their…read morepolicies about auto pay and decreased my auto pay credit as well as up being our monthly service fee by 10 bucks. So in one month my bill increased $15 which is 20% of my bill. Run. Do not switch your frontier

    HORRIBLE experience. I signed up with a door to door salesperson in my area. She made several…read moreclaims that were 100% false. She said that it "was impossible" to have service outages with fiber internet. I knew this was false but let that go. She also assured me that the equipment was owned by me and if I ever cancelled service I would not need to return the EERO's that were provided. Well, none of that was true. Within the first month of service I had four outages with each one lasting multiple days. I work from home and cannot afford to lose internet for multiple days. Each time they assured me that this would be fixed quickly. Each time it took multiple days. Eventually I called to cancel my service. The first person I spoke to said that I would need my account PIN to cancel. I did not have that with me so I said I would call back. I called back after finding my PIN. Weirdly, no one else that I spoke to ever asked for my PIN. Instead the second person I spoke to told me that they would cancel my service. They did so, but then informed me they were going to charge me a cancellation fee and a restocking fee. I asked that those be waived because of my poor experience utilizing the Frontier service. They said that they needed to speak to a supervisor. They put me on hold for around 30 minutes and then hung up the phone. I called back again and this time just asked for a supervisor. I spoke with someone who was somewhat helpful this time. They cancelled my service and waived the cancellation fee but are still trying to charge me a $50 restocking fee. HORRIBLE company, horrible service, DO NOT sign up with Frontier, you will regret it.

    Arrowhead Wireless - mobilephones - Updated May 2026

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