We are so thankful for the help Kory and Clinton provided for our rental cottage. When our heater…read moreneeded servicing, they came quickly to assess and clean the unit. Because renovations were underway and the gas was temporarily turned off, they let us know they would return once it was back on. As soon as we were ready, they came back right away and even fixed a compliance issue we had with the gas company. They are extremely respectful, quick with communication and scheduling, and their pricing is very fair. We will definitely be using Indoor Weather for all of our future heating needs and highly recommend their services.

Thank you Alex and team for a great job on my new gas heater installation. I am beyond happy with…read morehow my super high tech gas heater is performing and just love how I have an app on my iPhone where I full control of my heating system on the go! Thank you Alex for the after care and all the details taken care of without even asking. Everything looks so neat and streamlined. Highly recommended for a smooth stress free install that's high grade customer satisfaction at a great price.

Very helpful, very accommodating and extremely reasonable. 10/10, would recommend. I had a unique…read moremodel of heater and while they had some issues troubleshooting, they stuck with it, didn't charge me any more, and actually gave me a great deal on a replacement, which they rushed down to Redlands to get same day.

They showed up when they said they would and did an excellent job repairing our furnace. Nightly…read morerecommend.

Look no further! If you want polite, professional, speedy service with good prices, you have found…read morethe company! My water heater wasn't working and even with a busy schedule, he made time to swing by. Even then he checked another unit that wasn't working. What impressed me most was how nice he was and how professional he was. He was so thorough and knew his stuff! He didn't just do the one job, he stood by and checked around to make sure the overall integrity was good. He tries to find ways for to be cost effective. He is greatly appreciated! Highly recommend!

Thank goodness this company has been purchased and now has new owners!…read moreBased on this news please disregard this experience as long as the previous owner does not show up at the door. We will give the new owners a try when we need plumbing assistance. Thank you for reaching out so quickly to follow up! Old Ownership, Hillman: Extremely disappointed does not begin to describe how I feel after recommending this individual to my recently widowed mother. He got lost, although he lives on the mountain, was routinely rude to my mom on the phone and in person once he arrived. She's trying her best, and address shows correctly with exact accuracy on Google Maps. He spoke very kindly with me and then was very condescending to my mom. Therefore I cancelled him immediately and she broke down in TEARS to me after he left, talking about how he made her feel belittled and reprimanded her that she "needs to learn how to give directions". Maybe he needs to learn how to use Google instead! Maybe he needs a lesson in patience and understanding.... in common decency, respect and basic customer service.

I'm giving three stars because about 3 or 4 years ago, we purchased a cabin in Crestline, and the…read moreFurnace was at least 40 years old. Needed to replace it, and Kirk did a great job at a great price. Next, we added a split unit to heat/cool our two upstairs bedrooms. Install was reasonable and it worked well - until it didn't. The business changed owners a few years back, and it's been a struggle to keep the split units working. After some time, Jake came through and fixed our split unit, even adding a surge protector for free. I'm hoping things go smoothly from here. Be aware that surge protection is important on the mountain with all the unplanned outages we face.

We experienced unacceptable and inconsistent communication from Jake of Cantrell's during one of…read morethe coldest weeks of the year (and Christmas holiday week). For the first part of the week, our furnace heat output temperature would not raise above 65°, and after his visit, as tempertaures dropped outside, indoor temperatures dropped as low as 54°. We told him that cold air was blowing in continuously and the furnace would stop all day long. Jake came to our home and told us a specific part was needed and that he would order it. The last update we received--while nighttime temperatures were dropping into the 30s--was simply that the part had been ordered. After that, there was nothing - for over a week and half. Time passed with no updates, no price quote for the part or installation, and no follow-up of any kind. We were left completely in the dark while living in freezing conditions. Two days ago, we finally called emergency service from ACE HVAC. They drove from Hesperia to Crestline at 8pm, diagnosed the issue, ordered the part the next day, and had it installed that next night. Meanwhile, Jake never even texted us back when we asked him what was happening with the part. Our texts were left on read. Cantrell's installed our furnace/HVAC system just four years ago, and as loyal customers, this level of service is unacceptable. For those of us living in the mountains, reliable HVAC service is not a luxury--it is a necessity. We have limited options due to our location, and companies that serve these areas should understand the responsibility that comes with that. Allowing customers--and their pets--to go without heat for over a week during sub-freezing nights shows a complete lack of urgency, accountability, and basic compassion. We were left waiting with no answers, no transparency, and no courtesy during a situation that should have been treated as an emergency.

We used Thrifty to assess am issue with our heater blowing cold air. It was the beginning of…read morewinter, so they were understandably very busy. We were told we'd have to wait three weeks, but that was better than other places quoted. We have a fireplace, and it was beginning of November, were fine until then. The very nice scheduler said they'd put us on a list in case there was a chance to fit us in sooner. Luckily just that thing happened two weeks out. The repair man showed up on time, and was very clean, friendly, and professional. He asked thorough questions and assess the situation fully. He finds have time us we needed a new heater, but he was very honest. He did a couple of tests to be sure and found that we only needed a new thermostat. He answered all of our questions in detail and in ways that we could understand. He offered to install thermostat for free if we ordered through him. Otherwise, he said it was so very simple to do we can do ourselves, and he even showed us how and sent us detailed explanation on how to do it with one we would go buy ourselves. He offered advice on thermostat types and brands. Definitely will use again!

Had a horrible experience with this company. Was grossly overcharged by the plumber that showed up…read more When I called to dispute charges with manger or owner I was told they would touch base with worker and get right back to me. Never heard back left a couple messages. Then noticed the check had been cashed. Never to hear from them again. Definitely a swindlers way of handling business. I would never recommend this company for any repairs or services. There are plenty of other options. Anyone taking advantage over someone in a predicament is far from honest or worth doing any kind of business with. *had to pick a rating so chose 1 star otherwise I'd give it zero ratings!!

We did a full re-pipe of the cabin. Fabiola C. and Adolfo…read moreRojo were amazing. They were able to knock the entire job out in one day. I was surprised by how well they cleaned up the area and removed all the old pipes. We've used this company in the past for some toilet repairs, and you can see why they are a Trusted business. I would highly recommend Northstar.

WOW I don't know where to begin, other than overall one of the, if not the, best technicians from…read moreNorthstar was sent out to my residence to do overall maintenance and check-up on my water heater along with educating and reviewing my plumbing areas throughout my entire home. Yes I am talking about Andrew (whom reminded me a lot about one of the original greats; Tommy). Andrew is by far a professional in his field and has the patience and courtesy of a managerial position. I highly recommend asking for him by name. Thank you Andrew and thank you Northstar for another fantastic and amazing experience with your company and service personnel. Looking forward to my next service which will be my AC maintenance.

My husband and I had a great experience with Higher Grounds Heating and Air Conditioning. David was…read morevery easy to communicate with and made the entire process simple from the beginning. On Monday, February 2, Mike and Jack came out to install a brand new heater after our old system stopped functioning and was outdated. The installation went well thanks to their professional experience. We had purchased a Nest thermostat but were not aware that we needed to order the Nest charging plate cover and Nest power connector separately. Since we didn't have those items at the time of installation and due to the storm, Jack returned on Monday, March 16 to finish setting everything up. The entire process was smooth and professional from start to finish. My husband and I highly recommend Higher Grounds Heating and Air Conditioning, especially for residents here on the mountain. They are quick, efficient, great value and very professional. We will definitely be recommending them to friends and will use them again in the future if needed.

Thanksgiving weekend lifesaver! A family/friend of mine had their heater go out while everyone is…read moreout or booked up for the holiday weekend! David pulls through with the replacement part needed! Thank you so much! Highly recommend this company!

Always great service from Bryon Mata very professional…read more. Been with this company since the installation of our Lennox AC Best investment since day 1 .

I hired Burgeson's to come out and work on my tankless water heater on Monday, January 5th…read more They descaled my water for $249. They worked on my error code 11 as a courtesy at no extra cost due to already paying for the descaling. They sent out Joshua, his customer service was 5/5 His knowledge was 5/5 He was polite and knocked on the door before coming into the house every time. My water heater is working like new again. I would hire this company again. The value of getting the water working is worth it.

Old Republic Warranty contracted with Wick's to replace my AC condenser in 2020..He did replace it…read morewith a condenser that uses freon which was being phased out at the time of replacement..Now, i must replace the condenser at a large cost just two years later...And, Wick's has NOT RETURNED MY CALLS!!! Poor marks for Wick's and Old Republic for using them...

We had a floor mounted radiant heater in our living room. The heater's pilot light would not stay…read morelit. Signs of a faulty thermal coupler. This happened in November 2021. I had made several calls to other heating and cooling businesses with no success. No one wanted to fix my under floor heater because it meant crawling under the house. Not fun at all, I get it. But for those of you that live in Crestline you know it can be a cold place in the winter time. So I bought an electric heater and decided to wait until spring until I could find somebody who would actually respond or help me. Three months of over $300 power bills... Told me I made a mistake. In March I found Wicks. Mike picked up immediately and within hours his service technician was inspecting my heater. They did charge me a fee to come and quote, However it was applied to the final Invoice. I was quoted $600 to fix the existing heater. Or around 1200 for a new wall-mounted furnace. Yesterday Raul and Manny from wicks finished the install of my new furnace. They removed the old floor heater And covered the open hole that was there with a high-quality plywood. The wife is happy and warm, happy wife happy life. Thanks Wicks for being reliable and providing a good service.