Trevor is an excellent pest control person. He is patient and explains everything in Laymen's terms…read moreand shows the problem areas to the customer. Highly recommend.

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

Safe Pro is very quick to respond to any my needs. Also, their employees are very friendly and…read moreknowledgeable. I have never had an issue with them being on time and the team is always respectable. We've been using them for about five to six years now.

Thanks Ryan from Safe apro for your thorough inspection and comprehensive proposal. All done in a…read moretimely and professional manner . Faced with a , Squirrel in the Attic problem,I was at the end of my patience and time to deal with it. One call to Safe Pro had me set up with a convenient appointment. Ryan gave me a 30 min heads up before he arrived and I was shocked when he spotted the source of my problem in about 2 minutes. Thanks Safe Pro for running such a great organization. It's refreshing in This day and age . I highly recommend Ryan and Safe Pro

The technician that comes to our home is so very thorough and pleasant, we were so happy to see ALL…read moreof our needs met. I pay one annual price and PSONT takes care of it all! Rid us of moths, rebait boxes for rat control, sprays inside and out, thank you!! Highly Recomment - Plano, Tx

Looks like I'm the odd man out…read more I asked for one thing and got another. Had to get them out twice. Then because the ant problem wasn't addressed properly, the ants showed up again 35 days later. Company said too bad, so sad, you're out of the 30 day warranty period. Ok forget it. I'll use someone else.

Seriously the best! I love how quick and reliable they are and always ready whenever I need them!read more

On time, great service, and Omar gave us helpful feedback to help us maintain our property. I would…read morerecommend!

I just signed up with Lonestar and had such a wonderful experience with Joseph that I wanted to…read morestart this review. I have a unique situation where I'm currently in a month-to-month rental in the same neighborhood as a home that we just purchased and are renovating. I had previously spoke to another highly-rated pest control company but they required annual contracts on both properties. Joseph and Lonestar, on the other hand, were wonderfully accomodating. They operate a pay-as-you-go model which is a breath of fresh air in an industry riddled with annual contracts. I had a wonderful conversation with Joseph and immediately signed up both properties. He even gave us a discount seeing as how we were signing up 2 homes at the same time. This was such a refreshing conversation compared to other companies that I talked to that I just had to start this review. I'll updated with my experience as a customer as we get going, but I expect great things.

One of the nicest individuals me and my wife have met. Cleared our attic of rats and done at an…read moreaffordable price

Erik arrived 10 minutes early, walked through the process and explained their services in plain…read morelanguage. We're super happy with the services rendered -- ant, hornet's nests, rat control -- and signed up for an annual contract right away. An absolute AAA service and superb professionalism.

We contacted this company for fleas in our home. It was the most unprofessional service we have…read moreever experienced. Erik argued with me constantly, telling me what I was seeing wasn't fleas(we had two types of fleas in our home--sticktight fleas and fleas from a wild bird nest our dogs had gotten into). When I asked him why I was still seeing fleas after he treated, he informed me by law he wasn't allowed to come back out and treat for 2 weeks. We eventually called someone else out(after our flea problem had gotten much worse), who informed us whatever he sprayed in our home wasn't even the right stuff for fleas, and the two week thing was a lie. So between the gaslighting me, awful service, and the tension he caused between me and my spouse I would not recommend using this company. The new guy I had come out told us we were the second customer he had gotten from this company that week for awful service, if that tells you anything. As for value, it was a complete waste of money, and I have no idea what this guy even sprayed in my home. Steer clear of this company!

Andrew and the Soluthlake Pest Control team performed an excellent job of protecting our home. They…read moreworked tirelessly all day to secure all access points. I have faith in their procedure and that our rodent worries have been addressed. They were courteous and professional. This company and their services are highly recommended.

I recently employed these people to do our pest control after reading the positive evaluations…read more They answered the phone right away and I could tell they were really serious and professional. They arrived on time as promised after I arranged an appointment. Both Kyle and his coworker were kind and well-mannered. They investigated the issues we were encountering after taking a look around the house. They also dealt with the issues. I was quite impressed. They spent approximately an hour on my initial session and were extremely thorough. I'm very glad we made the transition to them. We previously used another firm, which I won't name, we paid more nut they did nothing. I discovered that the technician was not performing his job when we began to have an ant invasion. I'm happy I made the change. I'm confident that I'll be in capable hands. I appreciate the service provided by Southlake Pest Control. I will undoubtedly recommend their business to my friends and family. fantastic work

Very professional and service is better than other companies! They were able to service my…read moreresidence on a Saturday. Recommend for sure!

We have used them to get rid of rats, and ants and to seal up our house. They are realizable,…read morecourteous, punctual, and mostly, very effective. They are also very reasonable priced.

I have used this company for the past 2 years. They started out amazing. Since they have grown,…read morethey send sub-par techs to spray. They were here today for the quarterly service; I asked the tech to be sure to keep the spray clear of my windows, which he did not pay attention to the details, there is spray all over my windows. The tech did not spray in the garage; when I asked if he needed me to put the garage door up, he told me "that's not necessary". When calling the office, you are greeted with a very rude, and uncooperative person (Gracie). She is not interested is assisted with any form of customer service, whatsoever. I am sad to say, I would not recommend this company unless you are OK with getting a service which is only half done.

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do wish they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.