I'm confused as to why this store has 5 stars from other reviews. Yes, I will agree that the staff…read moreis knowledgeable. However, this is the most under staffed place I've ever entered. Not only understaffed, but, the staff never acknowledges anyone. I was in last week, there were six people in line and one employee. He was going into great detail with the person at the counter. The people in line were growing highly irritated, they were talking loudly amongst themselves about how awful it always is in there. Not once did the clerk look up and say something like "Hey everyone, I'm all alone and doing my best. I'll be with you as soon as I can" anything would have been better than nothing at all. One person said "See, he must be used to this because he's acting like he can't even hear us". With zero exaggeration, I've been in this store at least six times and it's been the same every time!! At the price of paint and the volume of business, there's no way they can't afford more help. Maybe they don't realize that if they hired one more person, it could greatly increase their bottom line dollars. I really wish I didn't love their paint! Home Depot is next door and always super fast in their paint Dept....Unfortunately, their paint doesn't compare. Ugh!

I needed to touch up my 13 year old front metal door, but didn't want to paint the whole thing. It…read moreis a beautiful door with leaded glass. I had to gouge a small piece of the painted wood door frame and took it in to see if they could match it, I am so pleased because the young man matched it so perfectly that I only had to touch up the spots. It looks brand new again. Good job!!

BJ's is one of those (fewer & fewer) stores where the help actually knows about their products and…read moreand how they can be best used...as well as a roster of recommended painters. I'm increasingly drawn to the "little box" stores.

This is a big thanks to the guys at BJ'S Paint for listening, then walking me through my project…read moreand telling me what I needed, and having everything I needed to get it done. They know what they're talking about because they're not teenagers. Real Customer Service.

Simply the best, no nonsense paint source in Olympia. The materials are all top notch and well…read morecurated. The highlight is the excellent advice and the confidence in the product recommendation, and application instructions. The husband and wife owner team complement each other well and both bring a different and important value to the customer service experience.

Skip the big box store and come here. Yes, they are a little more, but you get personalized,…read morefriendly, specialized, and professional service. This is a locally owned business and the couple who own it are both amazing. After trying to decide on a color of paint for the interior of our house, and talking to numerous people, viewing way too many pinterest posts, etc., I stopped in here. I spoke to Annie who spent around 45 minutes with me talking about color schemes, undertones, the finish, woods, etc. She was so informative and apparently loves her job. She helped me find a color I absolutely LOVE (Silent Night for all of my walls). I have ditched Home Depot forever and will come here for my painting needs in the future. The paint is quality paint and they sell everything you need for a great paint job.

The service was great. They were very busy but staff…read moreacknowledged us and let us know they would help soon. Very courteous and super knowledgeable. Would definitely recommend.

From the owner: Your local Sherwin-Williams Paint Store in Aberdeen, WA, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies for home updates, DIY projects, and contractor work across suburban communities. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

I have bought paint here for my last 2 houses. The staff are great at asking questions to guide you…read moreto the best primer and paint for the job, depending on the color, what you are painting on/over (what color, walls, cabinets. etc.) and there are various options depending on your budget. I am always happy with the quality of the paint and the service.

Matched old wall paint perfectly. Great service and prices are way lower than Sherwin Williams.read more

LOVE THIS PLACE! I needed help deciding on a color and product for my front door and the team here…read moregave me great recommendations! I'm so happy with how it turned out, my home looks brand new. Thank you so much to Grant, Skyler, Cody, and Crystal for all of your help. Excellent customer service!

I have been here before but not since they changed owndeer ship. All I can say is that Morgan, the…read moreperson who helped me out was young, and I was so impressed about how knowledgable friendly and helpful he was. Morgan made my experience very nice, and although paint is super expensive and probably cheaper at the big orange box store, I will always choose this small Gig Harbor business.

I found this store with hopes it would save me time on my way home north instead of going to the…read moreone in south Seattle. I was so right. The person who helped me was also kind and funny and educational. The other store I went to did not seem to care much. I have told many people to go here. He also helped me pick out a better color of white for my kitchen and I love it. While I am glad I am done painting for a while, I will go back here for my painting needs, you should try it too. I do wish they still sold the Divine paint collection.

My wife visited this store about 10 days ago to try to get stain to match our current fence. Guy…read morein the store said he could match it but would need a couple days and would contact us. My wife inquired about exterior latex paints and was told about the distribution supply problem and that we might have to wait on this. No problem. She purchased several gallons of undercoat, a couple brushes etc and left. Since then we've heard NADA from this guy or the store. Today, Saturday the 24th of July, I called to inquire about out order and learned this store is not even open on Saturday, and they don't even have a method to leave a message. WOW a new low in customer service at a time when stores should be busting their chops to deliver. I called the Seattle store and they told me it's a corporate policy to close stores on Saturday if the volume is not there! I could expect this type of penny pinching from a Mom and Pop store (and where ARE those Mom and Pop paint stores anyway?), but not from Rodda, which is owned by Cloverdale Paint of Canada - THE LARGEST PAINT manufacturer in Canada. I contacted regional supervisor Brian Tracy, 425-591-4166, by phone today and since he was "not in" I left a message just inquiring about the Lacey Store and that we would no longer be customers. My advice: shop elsewhere!

I will never shop for my paint/stain needs from the big box stores again. I purchased the wrong…read morecolor (my fault) and returned to the store with my paint. They fixed the color with a perfect match. The level of knowledge they have is second to none. They even took the time to explain how to take care of my brushes so they would last for future projects. BTW, the store was packed with a line and I still received amazing service. This is becoming seemingly rare these days...

Great store ,very helpful and knowledgeable staff. I got there on Friday noon and there was no line…read moreto get my order. Order some primer over the phone 15 minutes later came and it was ready for pick up. Did not waste my time at all and was able to finish my project early. My next painting project in Gig Harbor I will definitely work with that store. Thanks from the owner of Dema Plus