AMAZING experience at Arrow. Megan is a really wonderful barber with clear talent as an artist. She's very easy to talk to and friendly. I like how the chairs are not stacked right next to each other so there's ample space between clients and the vibes are very chill and relaxed. Would definitely come back again. If you're in the Durham area, there's no need to go elsewhere because this is the spot to go to. read more

Great customer experience! It started with an easy to use and cool online reservation system, continued through check-in, and was capped by my stylist, Lesly. She did a great job asking questions and seeking input. Gave me a great cut and was so funny. Cool music and vibe. I'll definitely be back. read more

Terrible service! I waited 20 minutes while there were three open chairs, and the staff scrolled on their phones (doing nothing), when they could have already finished my haircut in that time. I asked what they were waiting on? Lesly rudely told me my appointment time was in five minutes. I left and went to Rock's Barber Shop, who did a fantastic job! read more

I had a wonderful experience at this groovy haircut store in the basement of some ancient bank in the same building as the bagel shop. I hadn't had a haircut in forever, and I think you usually need to do an appointment. But when I poked my head in, a lady asked and invited me to come back in about 45 minutes if I wanted to get a haircut. And so I did! They did a forehead infrared thermometer check and everyone and I also wore masks and I finally got a good haircut for the first time in a long time. It's a great place! There are kind and pleasant and cool hairdressers and it's a gnarly (old-fashioned-ish) location. read more

Arrow - Basement! - Men's Hair Salons Near Me - Durham, North Carolina

Recently moved to Durham and got my haircut by lalee! Excellent service, not too noisy or busy. Plenty of parking. No complaints and the vibes are immaculate. read more

I was visiting the area and this place looked promising. I didn't have an appointment but they were able to see me on a short notice. I've always had a problem finding a stylist that could cut my hair but not here. This may have been my best hair cut yet. The staff here are friendly, professional and highly skilled. read more

Great environment for a high quality haircut. Complimentary beverage and high recommend making an appointment. I recently just moved here to Durham and Dee (my stylist) cut my hair with extreme professionalism. read more

Friendly staff. Ability to make appointments. Open Sunday. And a free beer. What's not to like? read more

This review not only is to highlight how great every experience I have had at Pedro Williams and Arrow has been, but also to specifically highlight my stylist yesterday, the Fade Queen of Durham, Lolita! Had what was possibly the best haircut of my life yesterday with her. Not only was the cut great, but I had a genuinely enjoyable time sitting and laughing with her the entire visit! Any stylist you'll get at PW is incredible, and I especially enjoyed my visit with Lolita and will be returning soon! read more

I'm always cautious with who I pick for a new barber anytime I move, but Lolita here at Pedro Williams really does a fantastic job- definitely recommend her if you need a cut around Durham. Here's why: 1. She doesn't make you feel rushed and she takes the time to understand what you want in a haircut. She even takes the time to demonstrate what it may or may not look like. It's basically a full consultation. 2. She takes the time to educate me about why she's doing what she does *before* she does it. 3. She's great conversation. Students get $3 off on Mondays and Tuesdays too. 5 stars! read more

I once had a great haircut by Aaron, so I couldn't go anywhere else for a haircut. It was to a level, I waited one month for a haircut so I can get it from him. My initial haircut was rescheduled for 2 weeks after my request failed due to his personal matter, and I had to make a reschedule for a haircut by him which he was unavailable for 2 weeks as well, therefore here I was at the haircut appointment I waited most in my entire life. I am not a professional haircutter by any means, I know how I generally like my hair and that's about it. I usually don't pay too much attention to be able to talk while getting a haircut or smile, sure it's great but if it didn't occur it's not the end of the world. We really didn't talk about anything aside from him asking my 3rd time with him, the same question he asked the other two times: where I worked?? In the end, long story short, I didn't like my haircut, I wanted it shorter, then he complained that the time to end for the scheduled haircut already hit, it's been 30 mins. I mean, I respect everyone's time, and as much as I respect my time, I literally run late to a quarterly meeting due to my longer-than-usual haircut. But him complaining to me about me not being happy about his haircut this time was quite shocking. In the end, I told him no don't use the machine for the top of my hair, guess what he did, he used the machine anyway. He had already cut the sides of my hair with the machine as well. I literally told him also that if he is going to use a machine for all of my hair, why do I need a professional to do my haircut? I can cut at home myself. He laughed saying "Professional"? I am not quite sure why because I would consider my haircut to be professional at what he does. If all we need is a machine to cut our hair like how sheep get haircuts, why do we need haircutters? After all, not only I don't like how my hair looks, but I also didn't like his attitude, I also didn't like when my appointment was canceled, someone didn't request to make it up by scheduling a new appointment that can be sooner than another two weeks, I didn't like they gave me 10$ coupon for the inconvenience of cancellation but it was for me to remember to let them know about it. Things like this don't occur at an organized professional business that doesn't take time over the quality of haircut and happiness of customers. A total shift from my first visit, me being offered a beer having a great haircut too, having a bad haircut, arguing over, and having canceled scheduling causing 1-month delay. I hope I am the one-off, unreasonable customer that will not have their services. read more

This place used to be great. You could grab a beer and get a really good cut. It's a cool place with a cool vibe. But since Covid, no more beer--completely understandable. The issue is that I am a person that likes to have the same person cut my hair. Unfortunately it's nearly impossible to find someone and stick with them because they are constantly moving or fluctuating with another location. I go to schedule a week in advance and there are no openings for my barber for like a month and a half. It's not because they are booked up, it's because they are at a different location. Plus now it seems that all the good barbers have left the Pedro Williams location. It seems no one likes working at that location for some reason. read more

I am from out of town and have thinning hair that was getting unruly. My friends forced me to get a haircut so that they could stand to look at me. Lolita cut my hair, and now I'm handsome. Many people have said so. Thank you, Lolita! read more

I mistakenly made an appointment here instead of Arrow in Durham, and I am so glad I did. Lauren cut my hair and gave me the under nape buzz I wanted; honestly the happiest I have been with a cut in forever. She is super friendly and listened to what I wanted and I got exactly that. The place has a very cool vibe and feels really friendly. The best thing is the pricing! They don't charge more for women's cuts like everywhere else, so my shampoo, cut, buzz, and advice on the best products to use came to $30! I would have paid $90 (with tip) for the same thing if I hadn't ended up here. I hate having my hair cut, but this experience was so great I will go to Lauren from now on. read more

Kacee has been cutting my hair for the past two years. Reliably great haircut every time, and also a cool person. Really like this spot and highly recommend. (I'm pretty picky and have a suboptimally thin pate. Shopped around for haircuts in LA, Boston, and Atlanta over the years. Kacee is my favorite.) read more

Literally one of the worst haircuts I've gotten. Don't let Brody be your barber, she doesn't know how to follow simple directions. And the staff is rude as well, I called by phone and when I didn't hear the lady on the other end the first time she said something she practically started screaming at me and then talked extremely condescendingly to me the entire conversation. Waste of almost 40 bucks for an awful cut and awful service. I heard this place was good but clearly it isn't. You're better off using your money elsewhere. read more

really cool spot. great hospitality. solid price. DON'T GO TO LOLITA. the picture says it all read more

Arrow - BAD HAIRCUT - Men's Hair Salons Near Me - Durham, North Carolina

I tried several triangle area haircut spots before arriving here. I consistently got great haircuts from every person that cut my hair at this location. I'd highly recommend it. It's not necessary to pick a particular staff member; all are great in my experience. read more

Not sure if we got an inexperienced stylist but my husband came here for the first time last week. The haircut was uneven and sloppy. It didn't even look like he got it cut when he came back. I could have done a better job myself. I would have expected a more professional cut. The online booking and the beer were nice touches. Salon is hipster... but the reason you go to the barber is to get a haircut and we were not satisfied with the outcome. Unfortunately the search for a barber in Durham will have to continue. read more

I'm currently a college junior, and have been going to Pedro since freshman year. I've never had a bad experience here in the many times I've been here. The location is incredibly convenient for any Duke students living on East Campus. (about a 10 minute walk from dorms on the main quad, and less for those that aren't) I've seen four different hairstylists/barbers here, not due to unsatisfactory haircuts but just based on availability when I needed a haircut on short demand, and they've all been incredibly knowledgeable about how to cut my hair. As an Asian male with thick, stubborn hair, their advice and expertise in knowing how to navigate dealing with it relieve a great deal of stress I normally have when dealing with barbers in the past. Absolutely recommend. read more

Terrific faded undercut by Lolita! Able to stop in and get an excellent trim immediately.

I just moved to Durham and was looking for a cut. A friend of mine from work recommended Pedro Williams and I am so glad he did. Scheduling was easy, though you may have to schedule a week or more in advance. But it is worth it. When you walk in you are welcomed and offered a complementary drink, which was much appreciated. Dee cut my hair and she was incredible. She knows what she is doing, and she makes sure she does it right. She doesn't rush and I got up out of the chair feeling great about my cut. Considering the quality of the cut, and experience, the price is more than fair. I highly recommend Pedro Williams. read more

Talk about jumping the shark. Two and a half years ago I had a phenomenal experience at the Cameron Village location. An amazing stylist, a great shave, a beer while I waited, bookable online - perfect. When they moved this stylist to the Downtown Raleigh location, I followed. All was well until several months ago, when there seemed to be a dramatic shift in how the online scheduling system was managed. After two failed appointment attempts, the second of which left me waiting for two hours to get "worked in" only to watch both the stylist and receptionist leave for lunch without saying anything, I started going elsewhere. My work recently brought be closer to Durham and I thought I'd give Arrow/PW another shot. I checked availability online, and booked an appointment with a well rated stylist. I showed up 30-min early and verified with the receptionist both my appointment and stylist. About 20-min later, they decided to move me to a different stylist irrespective of my appointment and tried to pawn it off as a scheduling glitch (regardless of the receptionist having previously verified my appointment and stylist upon arrival). I guess the person who my appointment was with had more important customers. I let it slide, as I had no prior history with any of the stylists working that day - and figured I'd give someone else a shot. This was a mistake. The new stylist spent 4-5 min cutting my hair, then asked if I wanted product. Surprised, I asked if he was finished, and he said "what else you want me to do?". I can't say that I walked out feeling good about the cut, but I definitely received the guaranteed shorter hair. I'm done rolling the dice with Arrow. The novelty of free beer and a (broken) online scheduling system has worn thin. But it's the total lack of customer service that has really sealed the deal. read more

After losing the girl that had been doing my hair for almost two years I went on the search for a new hairstylist/barber. (I have all my hair shaved except the middle). I scheduled with Eliza based off the reviews. The first time I saw her she told me how damaged my hair was (I have purple hair so I believed her). She wanted to cut a whole lot more than I was used to and it upset me a bit, but I figured- why the hell not? So she did. I left and immediately started getting compliments on how good my hair looked!! I've been to Eliza two more times and each time I am extremely satisfied and pleased. The last time I saw her, I told her to do whatever she felt would look best on my hair. I have NEVER told any hairstylist that. Needless to say I am pleased and I would definitely recommend Eliza. read more

Girls here are awesome, I told them I was getting a divorce and they comped my cut. What sweethearts. Plus they give great haircuts, best in the area. read more

Great experience. Booked a haircut and a straight razor shave and was not disappointed. Everything came out really clean and overall it was awesome. Will definitely go back. read more

Kacee was fantastic with my husband's cut -- educating us both on how to style it on our own too (several cowlicks have been more than frustrating in the past). THANK YOU! read more

I've been going to the same barber forever and I finally decided that he just wasn't meeting my expectations anymore. That's when I found Pedro Williams on Yelp. It was almost hard to not try this place considering it is the only barber shop in Durham with 5 stars. So today I decided to stop in. Walk-ins are welcomed, however the kind woman on the phone assured me that an online-scheduled appointment would be best. The shop was a bit hard to find because it is tucked right behind Brueggers, but it can be easily located once you see the neon "Fresh Cuts" sign. Upon first entry, you could tell this place meant business. The wallpaper was made from pages of magazines (it's sick), there were classic barber chairs, and awesome music playing in the background. I had an appointment with Eliza. She was super cool and we had a great chat while she was giving me THE BEST HAIRCUT I HAVE EVER HAD THE PLEASURE OF GETTING. She took her time, making sure everything was just right. When I though it couldn't get any better, she shaved my neck with a straight razor. A STRAIGHT RAZOR. I had never experienced this before! My mind was blown out of proportion. Bottom line: This place gives killer haircuts at an extremely reasonable price. Pedro Williams has far surpassed my expectations and with that, they have gained another happy customer. read more

Arrow - chill interior - Men's Hair Salons Near Me - Durham, North Carolina

Eliza is a miracle worker!! She took my too long, too thick wavy mess and made sure it was manageable. It feels so much lighter and her attention to detail was beyond impressive. Much better than I've received at much pricier locations. It's been about six weeks and I'm planning to go back soon because my cut is growing out. To be honest, I think this is the first time I've actually wanted to go get my haircut in the recommended time frame. In sum: go see Eliza! read more

I've been here ~5 times. They're professional, friendly, and do a good job, for a pretty reasonable price. You get a free beer from full steam, which is also nice. I've been late a few times and they didn't hold it against me, which I appreciate. It is run by the same people as Arrow Haircuts in Raleigh, which is also good. They didn't name the one in Durham arrow, because there is already an unaffiliated Arrow Salon, which is an interesting story. I wouldn't try to come without an appointment, which is easy to make online. They're pretty busy most of the time. read more

This is my first time getting cut here and it was great. The vibe is really chill and the barbers are nice and care about the customers. I got cut by Lolita and I definitely recommend scheduling your haircut with her as she was great. I am very particular about my hair and she was very good with asking how I wanted it and explaining everything was doing. read more

Online booking is very convenient. Location is also very convenient. Haircuts are sometimes very good, sometimes just okay depending on who you get. Eliza is great, but I think she moved to Rock's. Free beer is Cackalacky, which is average at best but it's free. read more

Here's the thing- as a man, there are not many places where I feel I can get a decent haircut at a price that justifies the experience. This new barber shop on Ninth Street met my expectations as far as service (my hair is indeed shorter) but with a minimum of frills. I came with a friend who got a hot shave which also look luxurious and fantastic. It was a short wait (despite making an appointment) but the cold beer helped with that. They seem have a good staff with easy-going attitudes about hair which helps. I'll be back. read more

Best damn place in town to get a haircut, shave and a cold beer. Thank you Eliza for doing another great job. read more

Arrow - Men's Hair Salons Near Me - Durham, North Carolina

Finally an Arrow branch out in Durham! While I was in college, I would exclusively get my hair cut at the the two arrow branches in Raleigh due to their great reputation, friendly prices, and great haircuts. After moving back home, it was difficult for me to find a place that I liked, and more importantly, trusted with my hair. But alas, my prayers were answered in the form of Pedro Williams. I've gotten my hair cut here over a handful of times by Amanda, Eliza, and Lauren and have been pleased every single time. The laid back atmosphere and trendy stylists complete this gem of a barbershop, and to boot - free beer. I suggest this place to all my fellow dudes in the Durham area, and will definitely be returning myself for the foreseeable future. read more

The my son's last 2 hair cuts had have been from here and they've been fantastic! I don't think he'll go to another salon or barber shop ever again. We like the ability to make online appointments. The staff is super friendly, retro interior and I love that they'll offer you a can of Fullsteam brewery beer (to adults) while you wait or lollipops to kids. read more

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I got my haircut by Lolita at the Chapel Hill location but she said she normally works here! She was amazing. She even took my appointment despite me being incredibly late. Lolita is incredibly skilled and super great to talk to. I loved being in her chair and I love my new look. I will definitely be back to see her! read more

Today I finally got to try Pedro Williams! This is a very nice place with outstanding customer service. I was warmly greeted and received a complimentary Fullsteam beer while I waited. Amanda was my stylist and she is very knowledgeable. She took the time to listen and get a full understanding of what I wanted cut and trimmed and executed my wishes to perfection in spite of my lacking ability to talk hair styling. All in all, I was very pleased and look forward to visiting again soon. read more

Lolita is the bomb! My haircut looked great when I got out of the chair, and even better when it grew out. Just got another primo cut!

I've been getting crappy haircuts at various locations in Durham for a year since I moved back (the terrible sports themed place on 9th, a barbershop at American Tobacco and another place on 9th). FINALLY, I got a great haircut at Pedro Williams from Eliza!! I highly recommend the place and the stylist. Eliza was really thorough and precise; she even trimmed my beard. All at a very reasonable price too. The icing on the cake was the complementary can of Full Steam Cackalacky. I'm so happy to have found an awesome barbershop. I don't have to dread haircuts any more. read more