Every experience I've had booking through Limos.com has been flawless, except for this one. Booking was easy and the woman I worked with was very nice and helpful. They don't send you e-mail confirmations, but they were organized and responsive when it came to my booking. However, I was shocked with the condition of the limo when it arrived. Limo was extremely old with lots of visible wear and tear. Stains on the exterior, very worn leather and carpet in the interior. The ceiling of the vehicle was basically black cloth that was sagging in certain areas.
I booked the limo for my friends and i who were going to a concert, so you can imagine how embarrassed I was when the limo arrived. I would have been willing to look past the condition of the limo if everything else was functioning, but it was not. It took the driver a few minutes to get the back seat to fold down so we could get our tailgating stuff in the trunk (not a huge deal, but annoying since you expect the limo you rented to be in decent shape).
The deal breaker for me was that there was no AC in the limo. It was probably close to 90 degrees and we had no AC for an hour drive. It was an uncomfortable and sticky ride to say the least!
The only saving grace was our driver, Dave. Dave was courteous, friendly and just awesome to hang out with. Price was better than a competitor (I knew the competitor because I used them year ago) by just under $100, but honestly I would have paid the $100 if I had known what the difference in the limo would have been. read more