Starlight came to our rescue when we needed an aide for my father. We were guided with care and…read moreprofessionalism and paired with an aide named CK. CK came with a reputation of being one of their most sought after and best aides and he happened to become available after caring for another gentleman for a long period. Little did we know what a powerhouse CK would be. In his early 70's and small of stature, it was a delight to see how strong of heart and body he was. His kindness and respect towards my father never faltered. He often did night care and never did he complain of being tired or the hours or the duties. He was loyal to the very end even when it took almost 4 years for my dad to pass when originally we all thought it would be a year. He never called out sick and probably took one or two short vacations in all that time. He was steadfast and competent and gave my father the dignity he deserved. Starlight was easy to work with and we are so grateful To have had them and CK be a part of our journey with my dads and of life. I can't recommend them enough!

Exceptional care and genuine compassion. Starlight Caregivers Inc. has been a true lifeline for our…read morefamily. From the moment we connected with them five years ago, their professionalism and warmth stood out. The caregivers are not only highly skilled but also deeply empathetic--treating us with dignity, patience, and kindness every step of the way. They've become part of the family. Cindy and the team went above and beyond to anticipate our needs and provide tailored support, even during stressful times. Whether it was personal hygiene care, meal prep, or simply being a comforting presence, they consistently delivered with excellence. Their communication was clear and proactive, which gave us peace of mind knowing our family member was in good hands. They also made our lives easier by handling the paper-work for our long-term-care insurance. When an emergency arose and we suddenly needed around-the-clock (24x7) assistance, they were there with additional help and no gap in coverage. Just one text was all it took! What peace of mind knowing that we could rely on them to augment our regular caretaking schedule without having to hunt during a crisis for additional caretakers. If you're looking for a caregiving service that truly understands what it means to care, I can't recommend Starlight highly enough.

I have spoken with many home care agencies, and by far, Gulraj and his team stand out as…read moreprofessional, knowledgeable, resourceful, and highly competent. Their authenticity and kindness truly made an impression on us, and we felt heard, supported, and valued throughout every interaction. Finding care for a family member does not have to feel overwhelming when you are working with the right team. Gulraj and his team have a genuine passion and commitment to senior care, which is evident in the way they work together to support families and how they communicated with us. Their quality of care truly sets them apart from other home care agencies in the area. Gulraj and his team are truly exceptional, and I highly recommend their services.

I am highly impressed with this organizations commitment to quality care. Their team are…read moreresponsive, reliable, and willing to go above and beyond for their clients. As someone who has experienced the "just ok" caregiving companies personally, I can see the small things being done that make the biggest difference. Answering the phone, following up, asking for client feedback, scheduling promptly, consistently providing the same caregiver as much as possible, and handling issues swiftly with professionalism are all things that they consistently deliver that other providers fall short. The fact that they are also available 7 days a week to answer calls and urgent concerns is also very comforting. I highly recommend this organization for their outstanding work providing caregiving services.

I have spoken with many home care agencies, and by far, Gulraj and his team stand out as…read moreprofessional, knowledgeable, resourceful, and highly competent. Their authenticity and kindness truly made an impression on us, and we felt heard, supported, and valued throughout every interaction. Finding care for a family member does not have to feel overwhelming when you are working with the right team. Gulraj and his team have a genuine passion and commitment to senior care, which is evident in the way they work together to support families and how they communicated with us. We appreciated the follow-ups and check-ins, as well as the personal touches to show they really care. Their quality of care truly sets them apart from other home care agencies in the area. Gulraj and his team are truly exceptional.

I've gotten to know the folks at at Right at Home - Los Altos, and they're genuinely the good guys…read more They run their agency with a lot of care and attention, and it shows in how they treat the families they support and their caregivers. What stands out most is how they are always willing to help other homecare agencies. I've personally seen the owner coaching and guiding other agencies to do better and serve better. He's always available. If you're looking to start a homecare agency, or want to improve the way you run yours, call them. Speak to the owner.

We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

Managing my father's 24/7 caregiving across three agencies on top of everything else has been an…read moreenormous undertaking especially while working a demanding full time job. Even more challenging is finding caregivers you can truly trust during such a vulnerable stage of life. A very special thank you to Family Matters, and my father's caregiver, Sade. He is under hospice care with advanced dementia, and can barely speak. Sade is consistently patient, and kind, and gives me complete peace of mind whenever she's caring for him. Most importantly, she engages with him and makes him feel seen. This is in sharp contrast to other caregivers we've experienced who are often on their phones and treat him as if he's invisible. I'm also especially grateful for KJ who manages the caregivers and scheduling. While other agencies haven't taken the time to meet my father or me in person, KJ made it a priority to get hands-on training to fully understand my father's caregiving needs. Because of this, she's been able to step in to provide training and support which is a huge godsend given my limited bandwidth. She even proactively revised the caregiving shift note template to make it clearer and more helpful for our caregiving team. Family Matters has truly exceeded our expectations because they understand the real meaning of caregiving. On top of that, their participation in the Veterans Assistance Program, which requires stricter qualifications provides an added layer of confidence and experience.

My son has been receiving services from Goldleaf Homecare Network for 5 months now. I've been so…read moreimpressed with his care provider, Julio, who is friendly, hardworking, and honest. He shops for groceries with my son, and frequently cooks and prepares meals for him. He regularly cleans, including doing dishes, cleaning the fridge, cleaning the bathroom, mopping the floor, etc. He sometimes helps with laundry, and making the bed. He also checks that my son has taken his medication. For every visit, he writes up a brief summary, and describes what was done that day. I can access his summary online, and get a good idea of what was accomplished on that visit. Thank you, Julio, you are a gem! I'm also impressed with Julio's boss Gina, who visited my son and myself at his apartment, twice, to interview my son, and get a good idea of what his needs and wishes were. She took the time to find out what he needs, and to figure out which of her care providers would be the best match for him. I found Gina to be patient, thorough, and trustworthy. She's also good about communicating via email if there is something that needs taking care of. My son has had a variety of other service providers in the past. One was excellent, several were so-so, and a couple were ineffective at best, unpleasant and dishonest at worst. So I have enough points of reference to say that the care my son is currently receiving from Goldleaf is excellent. It is such a relief for me to know that my son is receiving the help he needs!

Excellent management. Always available and super responsive. They hire people who actually care I…read morehave seen the company owner go and feed clients herself because she cares.

Kind staff, friendly residents and people. Service-pets welcomed. Decor consisted of Victorian…read morewhimsical mixed with traditional English style furniture. Dining room, outdoor garden and essential amenities included.

Very caring people all the way around for in home care. Good quality assistance provided for my 89…read moreyear old mother following surgery. Next time we use them I make sure our mutual understanding of everything is very clear to both parties.

Jo is just the BEST! Professional, knowledgeable, attentive, caring…read more I was recovering from a particularly tough surgery and Jo went "above and beyond" to help me be as comfortable as possible. Jo was meticulous in keeping track of my meds and drains, and made sure I stayed hydrated and ate healthily. She's kind, sweet, a wonderful listener, and I now feel as though I've gained a good friend. I just LOVE Jo and you will, too, if you're fortunate enough to schedule her.

I highly recommend Jo, of Crabstar Care. I had to have surgery and my spouse was unavailable that…read moreweek. Jo was recommended to me, and I'm so glad. Jo is a lovely, warm hearted, naturally nurturing person. She's super-conscientious about tracking medications and following the doctor's instructions. I didn't have to keep track of anything. She also makes a great fruit salad and is just delightful company!

They were super professional when I reached out for help related to my aging relative. I had a ton…read moreof questions and they were really prepared to answer them all. I feel great about them helping ease the burden of helping my folks navigate this thing we call life, especially as everything is changing regarding govt services right now. They are staying abreast of all the switcheroos happening in Washington right now which in itself is a feat. Will update this review as things progress but so far so good!

Ability Link has caring and brilliant staff that make sure your loved ones have the full spectrum…read moreof care they need and deserve.

Theres a white lady from this company that acts entitled and harasses you if she doesn't get her…read moreway. They have the audacity to INCREASE the COST of services even though they do not pay their workers the appropriate wages. Their quality of care is TRASH. Every worker they've sent to my house was always on their phone and were negligent to my type of care and needs. If this is the type of service you're looking for, then proceed with caution.

The managment suppport staff is wonderful and offer quick responses to issues. They matched me with…read morea good care giver who was able to assist with my needs during the hospice care for my Father. Especially during the time when I needed someone to assist for overnight services. I cannot thank them enough.