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    Arnett Septic

    5.0 (1 review)

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    4 years ago

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    Roto-Clear

    Roto-Clear

    (2 reviews)

    I asked Roto-Clear to solve s hot water problem I had. They determined that the shower valve was…read morebad, some pipes needed to be replaced, and the external tankless water heater needed to be replaced. They quoted a total price of $3000 and I paid them in cash. They replaced my external tankless water heater with an internal (it should only be mounted inside a house) tanless water heater, fixed the shower valve and decided they did NOT need to do the pipes because that part would be difficult. When I asked for a refund on the pipes, suddenly they became important. I elected not to let them work on the pipes. After several times not having hot water in other parts of the house, I discovered the fact that they had installed a clearly marked Internal Only Tankless water heater outside and they did that improperly as well. When I asked for a refund, they refused. I contacted Okaloosa Gas to install the correct type of tankless water heater. When they came out to make an estimate, they immediately condemned the water heater installed by Roto-Clear as being unsafe and capped it off. The Okaloosa Gas folks installed the correct tankless water heater for $1000 less than Roto-Clear. I returned the Internal Only water heater back to the Roto-Clear office and again asked for a refund. They again refused. Both my wife and I are in our mid 70s and it is clear to me that Roto-Clear just took advantage of us. I am now forced to seek legal remedies and all the hassle that entails. I will do it because it is unfair and inappropriate for me to have to pay for Roto-Clear's negligence. Also, hopefully this might help stop this from happening to some other people. The shower valve does works great...but not $3000 great! Avoid Roto-Clear and save yourself some headaches!

    person I assume to be owner rude and foul mouthed. not very professional. crew members far better…read moreto work with.

    Arnett Septic - septicservices - Updated May 2026

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