Did a great job when I needed it. They are reasonable. They're reasonable. They're reasonable…read more They're reasonable. They're reasonable.

As a business owner I appreciate Mps working with my hours of operation and doing an exceptional…read morejob. I definitely recommend this company

We called Monday morning with both our toilets backed up. They had a plumber at our door within the…read morehour. Kimberly worked hard for 4 hours to get to the source of the blockage, which ended up being on the city utility sewer side. She communicated with us throughout the work. The utility came and cleaned out the sewer main, blockage solved. In the process she discovered that our sewer clean out valve was buried about a foot down in our yard. She dug that out and placed a valve cover on it so we know where it is now (huge relief!). Kimberly was excellent and left everything in the house and yard clean, neat, and tidy. We highly recommend Paradise!!

We hired Paradise Home Services through The Home Depot to replace our water heater. During…read moreinstallation, the technician discovered the heating element on the brand-new unit was leaking. He attempted to fix it, said it was repaired, and then left our home. Before leaving, he also gave us written instructions on what to do if the water heater started leaking again. About 13 minutes after he left, the entire unit began leaking heavily and flooded our laundry room and garage. A technician should never leave a home with a newly installed unit that was already leaking during installation. If the unit was defective, it should have been replaced or shut off before leaving. The flooding required professional remediation and repairs. The company's insurance carrier ultimately accepted liability and paid for the damage, but the situation should never have happened in the first place. We also requested installation documentation during the claim process and had difficulty obtaining it. Very disappointing experience.

All of the employees were extremely polite, knowledgeable, and professional. Despite the extreme…read moreconditions, the entire team remained motivated and determined to do their very best. I would without reservation recommend them to anyone seeking natural gas conversions, tankless water heater installation and others areas of their expertise.

They charged me 3100 dollars to fix a leak in the wall that took 2.5 hours and a few cheap parts. I…read morehad no other option because it was an emergency on a Friday. The owner's response was. He has a lot of overhead running his business. So he felt this was a fair price. You be the judge.

Very responsive to your plumbing needs with reasonable rates. Used this business twice and am very…read morepleased. Look no further!

These guys go above and beyond to help their customers. I am very pleased with their service. I…read morehad the whole house done with new plumbing and they did an awesome job!! I definitely would recommend!

Called independent plumbing this morning for a clogged toilet that was beyond our scope. The…read moregentleman I spoke with spent quite a bit of time on the phone with me, troubleshooting things to rule out in order to save me the money of having him come out, which was very appreciated! I did have him come and he wrapped up the problem very quickly. He has great bedside manner and was very professional. The house was kept clean, and he would be highly reccomended by me for anyone in need of a plumber's services.

From the owner: Independent Plumbing Inc. is your plumbing specialist. We offer Video Inspection, Leak Detection…read moreunder concrete slabs and asphalt, and also work on Lift Stations and Grinder Pumps. We can replace your water heater; replace sewer lines, faucets, gas lines and any plumbing repair. Call us today!

They had the best price and overall value for replacing the entire heat pump system based on the 6…read moreother quotes I received. Vince was awesome; his communication was great and was quick to answer and questions in all steps of the process. He worked with my schedule and when it came time to install, he was on time with no surprises. I will definitely be using his for all of my maintenance needs as well as when I need to replace my other heat pump in the future.

I have been trying to cancel my silver maintenance plan for over 6 months now. Left over 25…read moremessages and had a few conversations with a few people I won't name in this forum. All I keep getting is system is messed up! No apologies, never a return phone call or we will credit you money back. Happy to show proof! There is no excuse I even asked them to credit me back money or send me check and got no response.

Fast, friendly, and honest. Always polite and clean. Knowledgeable people not out to over charge…read moreyou. Work two major projects and both were fantastic experiences.

The best part is that they were very responsive to my problem and came to do my drain cleaning on…read morethe same say that I called them. Nobody wants to have the main house drain plugged up! They arrived promptly took care of my problem very quickly. The technician was polite as well. The cost was reasonable too, I would definitely recommend them.

They were available to come right away to address my plugged toilets (yes two). Corey was friendly…read moreand professional and quickly solved the issue. The cost was fair and I will call them again for any future repairs.

If I could give more STARS I would! They were amazing in a stressful situation! we had been going…read moreon a few days without hot water and they did everything they could to NOT just say spend $$$$ and let's figure it out. Once we figured out it was a bunch of things Alan and Jason were on it and got us fixed up with hot water the same day! Amazing experience and will call them anytime we have a plumbing need!!

Joe and Ethan just went way above and beyond on helping diagnose and repair a hard to find water…read moreshut off issue that they were on site at Island Paradise and after they were supposed to be already home. I really want to thank Emeral Bay Plumbing. They are a 10 out of 10.

My tankless water heater that's only about five years old was leaking. It was like a slow leak, but…read moreit was in my garage closet. I thought it could be something quickly fixed, but it turned out that the entire unit needed replacing. They were able to get out the very next day in the morning. The plumber, Austin was very nice and thorough. He was great at explaining his recommendations and the differences in the brands. He also was knowledgeable about the various warranties for the tankless water heaters as well as his service. I found him to be friendly and timely. He also provided great communication in regards to when he could obtain the recommended tankless water heater and when he would be out to install it the next day. Overall, I'm very satisfied with their service and my interaction with Austin. He was very helpful in helping me move some items. He also left the work area cleaned and disposed of the old water heater. The old water heater installation was very unorganized so he did put the pipes and everything back on the wall and left them better than they were before. It took him about two hours to install the new tankless water heater. If I have another issue, I will certainly reach out to Emerald Bay Plumbing as I feel like Austin provided good advice and seemed to Reflect a trustworthy spirit of this business.