Large variety of team apparel friendly customer service nice to have the pleasure of visiting from…read moreCalifornia

Great selection, plenty to choose from! Nice friendly and helpful employees! I'll definitely go…read moreagain!

First opened in 1949 by Ray and Lillian Brantley, this shop has continued to serve the community…read morecontinuously since. Just the fact it has survived the ups and downs,the beginnings of gentrification in the area and still functions at a high level is amazing. If you are a decades-long gun aficionado or a newbie toying with the idea, there's not a better place than Rays. The expertise runs deep here. The inventory exhaustive. The place is priceless. If you haven't been, do yourself a favor and... Go!

A great destination for firearms, ammunition, and accessories, with an impressive selection and a…read morehighly knowledgeable team behind the gun counter. The staff there is professional, helpful, and clearly passionate about what they do, which makes the experience especially enjoyable. My only critique would be the front-counter experience. The customer service there can feel noticeably less welcoming than what you receive at the gun counter. A little more warmth and consistency would go a long way in bringing the entire experience up to the same high standard.

What a great experience I had with these guys. On Wednesday, I ended up at their store to buy a…read morehandgun I had seen online they had in stock. It was a gun I had been wanting for a while with a red dot sight factory installed. Their price was reasonable; there are not a lot of great deals out there given the current climate and demand in Aug 2020. The purchase was smooth, quick, and the employee who helped me (Jordan, I think) was friendly, knowledgeable, and answered all my questions, as I had never used a red dot sight before. The store was clean, well stocked, and had plenty of things to interest most "gun people." Nothing extraordinary happened, just a nice, positive day at the gun store. A couple of days later when I took out the gun to get familiar with the red dot sight, I found that while the sight lights up and is bright, the button that dims the sight has no effect. So today, Saturday, I went back by the store to see if they could give me any insight on what I might be doing wrong. This is where the five star rating comes in. The same employee who sold me the gun on Wednesday was there, and asked how he could help. I explained the situation, and he quickly took out the handgun, and attempted to duplicate the problem. Sure enough, he also could not get the dot to dim. He got a second employee to look at it, and meanwhile, he went online to research the problem. He found that a possible issue could be the battery. The two guys then literally went all over the store trying to find the right battery size (it was not a typically size), and would not stop until they had found one in another product. Meanwhile, they were making arrangements for me to see the gunsmith at the sister-store ten minutes away in Grapevine to see if he could resolve the issue. But, once the battery was replaced, it worked as it was supposed to work. I would not have thought the battery was the issue because it would light up so brightly, but that is exactly what it needed. They could have easily told me they didn't know what was wrong, and I would have been left with shipping it to the manufacturer and waiting weeks to use the gun I just purchased. Instead, they did research, tried several potential ways to resolve the issue, and found a solution. All the while they were friendly, engaging, and professional. I was not familiar with this store before this experience. It's a little bit of a drive from my house, but they have earned a repeat customer in me. Thanks so much for the great customer service. It makes a difference!!!

dfw shooting sprts is definitely the place to go to for great customer service and great…read moreselection!!! j.d and blaine really know their stuff about firearms and knives... they are committed to the customer, and they make every effort to assure that whatever you select is totally right for you!!! go see these guys and you'll see what i mean!!!

The most helpful staff in any gun store I've been to. I've recommended 3 close friends here and…read morethey have had nothing but great experiences

Amazing selection, friendly staff, the only place that had what i was looking for 10/10 would…read morerecommend.

The staff in this place are great. Guys really took care of me and gave me all the information that…read moreI needed. Strongly recommended.

They were open but couldn't get in. Another want to be shopper was outside telling me you have to…read morecall them first. We weren't interested in that policy. Too bad really. As we were leaving another potential customer left too after we told him about the policy and they drove off too.

Best customer service available. You email them a question or concern, they will get back to you…read morealmost immediately. I think her name is Suzanne. I had questions about the footprint of 2 optics that were almost identical but slightly different. She took the time to match them up, send pictures and information you can't find except maybe a forum that you hunt for. Also, they have tons of inventory at the same prices or lower than top competitors. They had items in stock I couldn't find elsewhere, I was hesitant at first, but now only here for my optics.

If you want Walmart prices with good old family owned business service, this is the place! Suzanne…read moreand her husband ROCK!! They actually answered calls after hours 2x and took care of me like I was a king! I'm going here 1st every time, ALL THE TIME WITH NO QUESTIONS ASKED!!!

This place was great! Large inventory of high quality firearms. If they don't have it in stock, you…read morecan order from their online store and it will arrive within 24-48 hours. The owner and team were very helpful and considerate. They had a lot of nice advice and suggestions. I will definitely be returning. Location is perfect...right off the freeway. Tip: they also offer LTC classes at a reasonable price. GLOCK 26 Gen5

Great family run business. Was able to speak with the owner and his son for a while. Great folks…read moreand very down to earth. Would recommend them for any firearm needs.

There's nothing inherently wrong with this gunshop, except the three times I've tried to buy/order…read moreguns from them, they quote me roughly $150 more for the gun, than what I can order it for online. I know there's a transfer fee, etc.,but the salesman have been unwilling to work with me at all on the price. I'm willing to pay more for a product to help a local establishment and my community, but I can't justify paying outrageously for a product that I can buy for roughly $150 less. Also, they seasonally have certain guns, and then refuse to replenish the shelves until the next season. I understand times are tough, but I've tried to work with them repeatedly, but have come up short in the end.

The service was not good what so ever my uncle and dad went in here to look at guns and they were…read moreextremely racist towards them the white man behind the counter told my uncle he can not be looking at the gun and to put it down but as soon as they were walking out because they felt uncomfortable being racially profiled they let a white man handle the gun and he told the other man something if i can give this place 0 stars i would definitely don't recommend to buy or even come in here there are a lot better places somewhere else !!!!!