I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

Charged me over $800 to install a shower faucet. Had a "trainee" with the other guy on the job…read moresite. Charged 135 per hour to do a job that should have taken 2 hours, took 5 hours to train the new guy. Cost me 400 out of pocket to train their new employee. 100% would not recommend this company. Totally took advantage of me. If you need any plumbing jobs done in the Rome ga area, please use someone else.

Called them to come out because both toilet lines were stopped up. They were here less than 3 hours…read moreand charged us $537 . This morning when my wife took a shower the toilet backed up with soapy water and flooded the floor. Called and reported it. Got a callback and was told the head man said we would have to pay a minimum of $500 more for them to see what was wrong. Never use this company. I used to think they were a good company but no more.

Let me start up front by saying that we never actually received the service we requested from this…read morecompany. You'll notice I also gave 5 stars. We had just bought a home in Rome, and this is our first home that had a septic tank installed rather than public sewer. We decided that it would be best to have someone come out and take a look at it, teach us if there was any maintenance needed, etc. They arrived prior to their scheduled time after calling us to make sure it was ok to do so. We shared with them our story about just moving in and that the receipt the prior homeowners gave us stating it was pumped/serviced a couple of years ago. The lead technician stated he couldn't in good conscience take our money for un-needed services, and taught us what we should look for and do to maintain a good working system. All without charging a dime. He did open the access port and took a quick look to verify that things seemed to be in good shape. They just got themselves a customer from this interaction - very pleased.

We had a back up in our basement. When we called they told what time they would be there, asked who…read morethey should call and for an email to send a receipt. He then repeated all the information to verify that it was correct. My husband was called when he said he would be ready to go. They showed up on time. The price was accurate and the septic tank was drained. He even told my husband where to get the cover for the place in the basement a toilet would go. I would very much recommend them and I would definitely use them again. Clay Services has our thanks for coming out and I thank them for getting me back in the house without the sewage...so I could have my birthday at home with my family.

Excellent service and courteous people. I am well pleased with their clean and efficient work…read more I appreciate their friendliness and how comfortable I felt to have them in my house. Wish I could give them a 6 rating! The cost was quite reasonable.

This crew came recommended by Clay Septic pumping. Now Clay was fantastic and accepted credit…read morecards. Hillbilly group that technology appears fantastical, " we may have to use cards in the future". Made an appointment with this bunch and they failed to advise that they only accept cash or checks, in this time? Upon advising I don't have paper checks this bunch followed me to my mother's home to obtain a check for 1 hours work and Clay had already singled out the leak location and dug it out for them. I'm sorry but if $301 is going to make or break a business, you have no right to be in business. Who knows if it will hold as glue was used, never again!

We bought an older home in Rome, Ga about 4 years ago. We knew, from the inspections, that it had…read moremultiple leaks under the house, almost every faucet dripped or leaked, and the water heater was on its way to water heater heaven. Wyatt at Crider Plumbing was super responsive, and his team went to work. They put things right in our house, installed a new water heater and made our house a non-drippy residence. Did adjustments where needed and did not insist on unnecessary expensive replacements if they could fix the problems. Since our house purchase, we are repeat customers for other items like gas log and gas stove line installation, and installing a new plumbing clean outlet since the house did not originally have one. Wyatt has always gave realistic expectations of when they could do the work, and gone above and beyond.

From the owner: We Keep You Flowing…read more Crider Plumbing, a family-owned and operated business in Rome, GA, offers water and gas line services, plumbing repairs, water heater repairs, and sewer drain cleaning. They pride themselves on quality work and professionalism. Crider Plumbing is highly recommended by the community for their expertise in plumbing, heating and cooling services, and sewer contracting.

i highly recommended Weaver Plumbing. I called and spoke with the owner needing to have my new…read morereverse osmosis system installed. I wanted it done this week and he said he would work it in and he did, in spite of the late notice. He gave me a ballpark figure of cost and stuck to it. It was very fair. Two other installation quotes were gouging at $550 & $950 higher! His two instalkers were courteous, neat, knew what they were doing, left me with instructions, cleaned up perfectly,and did an overall great job. I would recommend them for any of the many jobs they do because he runs his business well and he cares. Family own businesses are always the best.

Very helpful & honest with the quote I received. Very nice guy to work with and a pleasure dealing…read morewith him.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.