Do you dislike sales people pulling the hard sell with their water samples? Because when you want a…read morewater softener and water system, that's what you'll get. I'm not financing an $19,000 system. So I did what any rational person would do and looked for an independent business owner local to me who could install the equipment I wanted but also service it continually. Chris met with us quickly and was happy to do the system exactly how I wanted it, with quality parts from some of the best manufacturers with solid warranties. He was happy to install some other equipment I bought and set up my over the top redundancies so we will always have the ability to service the system at any time without losing water access. Chris is really a straightforward and down to earth guy who uses industry standard gear all the way up to complete overkill and doesn't try to upsell at all. He specifically quoted us on a right-sized system and was happy to accommodate my specifications and equipment. All installed in a day and exactly how I envisaged.

Chris is an amazing bundle of knowledge as well as very value oriented in his selections of…read morefiltration systems. Highly recommended .

These guys have taken care of us from the very start! Great communication, on schedule. When parts…read morewere not available or they found other issues, they were prompt in letting us know and took care of it all. I think the most impressive moment was when we had construction on our property that broke the water line to our house leaving us without water. I called Josh and he immediately responded, having the issue fixed within an hour! He had also remembered my interest in getting my well water tested for a number of different toxins/heavy metals, did the research on the backend with the University of Georgia to figure out how to get that test (since it was not a commonly requested one), found the test and took care of that at the same time as fixing our water! I was blown away by his attention to detail and customer service!!!!

Very happy with all aspects of the work preformed. They also keep common parts on hand and provide…read more27-7 service.

Russell, the owner, does not follow through in a timely fashion at all. He claims he's going to…read moregive me specific information regarding my now inoperable Rainsoft system. He doesn't return calls, and neither does Melissa. Neither of them are reachable this afternoon. I've left multiple messages and have heard nothing from them. Anytime I call, it goes straight to voicemail. Russell's phone number won't even work for me unless he turns on iMessage. This company is not at all what it used to be when I first got the equipment. I think Russell may be putting me off indefinitely so the warranty on my system runs out. This company seems to be quite shifty and the people are possibly conniving to not have to devote any additional funds or time to me as a loyal customer. It was a much better organization when Jack Ervin worked for them; but, unfortunately, he retired. This is a deplorable state of affairs they've put me in. My only recourse may be to take legal action against them.

I like to do business with people that are great. I can say without a hesitation, Russell and his…read moreteam were fantastic from start to finish. I started my relationship with them in a friend's recommendation. I am glad I listened. I got a reverse osmosis sink faucet and was pleased with the entire process the 7 months later upgraded to the whole house system. Nothing but rave reviews about the quality, professionalism, customer service and overall great experience. Without hesitation, I can recommend this business. My next project is installing rain barrels on the down spouts on the house, and I looked no further than Russell and his team.

Tim and his company do fantastic work. I've never had an issue with the water, he even offers water…read moretests to check for lead and other contaminants. I'd recommend to anyone!

This review is long overdue.... Over the past 2 years, Tim has always been there to help me with my…read morelittle country house. I grew up in the suburbs, so buying my first home with a well and septic system has been quite a learning curve. My first interaction with Tim was him talking me off the ledge about the well test coming back positive for Coli. I almost had a panic attack, but he patiently explained how it's pretty common and set me up with the proper equipment to fix it. His calm and laidback demeanor was a comfort during the stress of closing on a new home. No Big, I Got You. When the time came for a full filter and softener system for the house, I called Tim first. I only made one other call for a quote that was much higher. Basically the guy said "Tim! I know him. He's the best in the business. We buy our systems from him". Since then Tim always gets back to me when I text him with questions about weird stuff. I once tried calling a well company with my dumb questions, they were rude, so that's why I bug him so much. Jake (Tim's side-kick) is fantastic too. When he did the maintenance on my system, he was just as nice and chill, very professional and efficient, and again, answered all my silly questions with patience and a smile. We now enjoy pretty much the BEST tasting water ever, with confidence in its safety and quality. I can't recommend Filter Right enough. A++++

Terrible people terrible service and not to mention rude. Always a leak in front of our home. They…read morewon't come out to fix things. And we have a small house with just my husband and I and no pool, our bill is always over $100

Steve was awesome. I had a rush water leak from a water heater and he responded in under an hour…read more Provided an estimate and install on the same day. Once that he was done he noticed the garbage disposal and dishwasher not working, gave an estimate and knocked that out as well. Would love to work with him in the future. 10 stars!!

Everything was great about this experience. Steve was prompt in returning my call and scheduling an…read moreevaluation. I received automated messages indicating the ETA prior to the scheduled evaluation. He arrived on time and quickly identified my problems. He communicated the problem clearly and was able to fix the problems and have my water running again very quickly. The price was good. It was also clear that he is kind and more interested in fixing my problem than in just selling me something. I would highly recommend him to anyone.

I just want to say . thank you Redbird plumbing . we had a issues Monday 03/31/25 and call Redbird…read moreplumbing tuesday morning and James the technician came right out and with in a few hours had both our plumbing problems fixed . I would suggest this company to anyone . he was so professional and explained everything to us, so we can understand and very Pilot . we prayed about which one to use and I'm so glad . we chose Redbird plumbing . again thank you James for your services. God bless you and your business.

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