Kerry Sweat did a sloppy and poor job and didn't listen to our questions/concerns/instructions. The entire time we tried to talk to him, he kept telling us random information about his personal life and the personal business of his other customers (unprofessional to disclose personal information about other customers who are also our neighbors!) - so much so that we had a difficult time interjecting to discuss our plumbing needs. We made a point to tell him (before he started work) not to go through the woods with his excavator to place our water line and explained our reasons for this (mainly privacy from the road). He did place the water line where we agreed (not in the woods), but HE DROVE HIS EXCAVATOR THROUGH THE WOODS ANYWAY FOR ABSOLUTELY NO REASON, taking out about 10 trees that were all around 10-20 feet tall. There is now a noticeable gap in the woods that will not grow back for years! Since he was going to be digging where our gutter downspout drain pipe was buried, we carefully and obviously marked exactly where the pipe was buried and also pointed it out to him so that he would not cut into the pipe while digging. He praised us for marking it so well...just a few minutes before HE TORE RIGHT THROUGH THE PIPE with his excavator, completely severing the pipe apart! HE NEVER APOLOGIZED FOR ANY OF THIS or even acknowledged it happened. Then he did a sloppy job repairing/replacing the pipe section using 2 pipe sections that belonged to us instead of buying and using the proper materials. (So he was looking around in our garage for materials to use to fix what he broke?) He used duct tape to bind it all together. At that point we just wanted him to be gone off our property. After he left, we dug up the "fixed" section and found that it was leaking and that he had somehow managed to mash in an adjoining section of the pipe also. We bought and used the proper pipe connectors (cheap, sold right in town) to correctly fix what he broke. He also left some trash and buried some trash (that we found digging up the pipe). He did a sloppy job filling back in the ditch he had dug and in the process of filling in the ditch he scraped the edge of our sidewalk with the excavator, removing a couple of chunks from the sidewalk and making a noticeable big scraped place about 10" long and 1" wide in our otherwise pristine sidewalk. All of this makes us worried that he did a comparably poor job on the actual plumbing work... We don't understand why he drove through the woods and broke the pipe when we asked him so nicely not to. It was so bad that it seemed like it may have been intentional, but we can't think of any reason why he would have intentionally done that. Could he really just be that careless? Also Sweat's DOES NOT HAVE INSURANCE even though we were given a business card that says "insured" on it. We were told that the insurance had lapsed and that they couldn't afford to reinstate it. I suspect the reviewer Aimee S might be a relative or friend of his because we had the complete opposite experience. I would NOT RECOMMEND Sweat's to anyone who cares about the job being done well. Hire Sweat's if you want your property to be damaged without apology or proper reparation! read more