We LOVE Gary Wood and the folks at Belmont Wheelworks. We met when my son (who has Cerebral Palsy…read morefrom a stroke in utero) was in his first bike race-- Gary helped us adjust our bike before the race. My son bit the bug on bicycling and when he was ready for a new bike, Gary helped us find the perfect bike, making some accessibility modifications like switching the brake sides to favor my son's stronger side, etc. I got my Stumpjumper here 20 years ago and Belmont Wheelworks keeps on delivering because of the people!

Horrible customer service. I went in to buy a bike after not having one for over a decade. We had…read morejust had a very positive experience next door at the kids shop, and we were hoping to have a fun family day getting new bikes. Unfortunately, the man attempting to help me was rude, mean, and extremely unhelpful. I'm sorry I'm not a bike aficionado, that is literally why I was asking for help. Needless to say, we left without giving them service. Such a disappointment for the whole family.

It's been more than a decade since my first wonderful experience at this fantastic bike store, and…read moreonce again it did not disappoint! From the easy to use website with up to date information, to the person answering the phones who knew exactly what was in stock and had the bike I was interested in locked up outside ready for me to ride, it was an absolute pleasure to buy a new bike with zero snags. The selection in this store is much bigger than it might first appear- they're known for cargo bikes and an increasingly large supply of electric cargos, but they have kid's balance bikes and the lovely step through commuter bike in the pic, too. Their website is very easy to search for what you want in advance. You can also get all the things you need to put your new bike in use from racks, bags, baskets, bells, gear, and safety supplies. It was fast and easy to select high quality items and they attached it all so my bike was done and ready to take home that day. Another huge advantage over the first time I bought a perfect bike- bike lanes! You can try your new bike in a safe bike lane before cutting back to the store on a side street then a less well traveled road. Gives you a little descent, little bumpiness, and a little ascent so you can get a real feel for the bike. I love that there's no pressure, just a plan to help you find what works best for you. So happy with my purchase!

I took my commuter bike in for major maintenance about one year ago…read more in retrospect I am not pleased with the parts that were chosen, how they were installed, and how the results relate to the description that was given to me. folks were friendly, the place is super cute and trendy, but in the end neither cheap nor reliable

Great spot and good dude who runs the place . Would recommend checking them out if you're around.read more

wonderful local owned firearm store. HIGHLY recommended…read more Purchased Ammo, and a nice semi auto. Go see them!

Excellent place for a full tune up -- I've taken several bikes here over the years, including older…read moreones which had some tricky mechanical issues. Bike Boom is thorough and has a great process to assess potential work and give estimates, and then does the work promptly. Love to support this shop.

My boyfriend and I stopped in here on a whim to look at bike seats. My rear was very much in need…read moreof an upgraded seat, and after trying a couple places we landed here. This store is small, but has all the essentials a biker would be looking for. They had several different bike seat options for me to choose from. We also looked at bike racks, and the gentleman helping me was very patient and helpful, showing me all the differences in sizes and features. When I finally made up my mind on which seat to get, he quickly installed it for me and I was able to write off on my new cushiony seat! We also purchased a patch repair kit to keep with my bike. As we were leaving, someone else came in the store that was a regular and commented on how great the service was. This might become my new go to bike shop!

Been here several times the past few years. Service is always great and they've got anything you…read morewould need. Don't understand the negative views regarding waiting for service, but with the comments concerning political views I'm assuming it's a review posted out of spite. If you don't agree, engage in a conversation...oh wait, that never happens. No class, just don't go there . It's not an airport, you don't have to announce your departure.

We entered seeking simple items: A new set of darts, perhaps some cool flights. What we found…read moreinstead was a scene crafted by Kafka, curated by Orwell, and hosted by a woman welded to her computer screen. At the door, a hand-scrawled sign barked, "STOP! Do not enter until we tell you," or something to that effect. We obeyed, standing there like travelers denied entry at the gates of some peculiar limbo. We waited. She typed. We waited more. She typed still. Silence stretched long enough for us to wonder if this was a store or some social experiment in neglect. No acknowledgment. No welcome. Just silence, save for the quiet hum of our growing discomfort. Then, amidst the dim glow of cheap fluorescents, we saw it: a shoddily printed manifesto of political grievances, plastered like a relic from the darker corners of the internet. A tirade of slogans, grievances, and conspiracies best left to social media echo chambers, somehow now a fixture cheaply typed in poor grammar on a blank Microsoft Word document. "Democrats hate America, Trump is our savior!" On and on, a stew of QAnon lunacy that had no place anywhere, let alone a darts shop. Poorly written, barely coherent, and more desperate than persuasive. In that moment, the choice became clear. We left. Not just because of the lack of service, but because no business that alienates half the country with tinfoil-hat propaganda deserves our time or money. If you're looking for darts, try anywhere else. If you're looking for a glimpse into paranoia and poor customer service, you've found your spot. This store may sell darts, but its sharpest points are reserved for imaginary enemies.

don't see eye to eye with all of the employees, but they do good work and they care about the craft.read more

I was a bicycle commuter for many years, 28 miles round trip. This is very hard on a bike and…read moreevery few months I would have something break. I would stop by the shop in Sommerville and they always would fix it while I waited at least well enough to get me home.

Great assortment of equipment and friendly staff! Kayak, Paddle-board, Canoe or Paddle…read moreBoats....prices are reasonable as well!

I recently went to Charles River to look at their kayaks. I told Marc, the salesperson, what I was…read morelooking for, type of kayaking I do and my budget. Marc was very helpful, knowledgeable and took his time showing me different kayaks and explaining their features. He was outstanding. I purchased a kayak, car carrier and PFD and Marc made the buying experience very enjoyable. If you looking to buy kayak or accessories I would highly recommend visiting their store. Their staff is professional and their prices are competitive to any other retailers.

This bike shop and family owner Steve and son Charlie are amazing - 4 fat tire beast bikes out the…read moredoor for 3 days stored them every night and charged them ready for pick up - THE ONLY WAY TO SEE BOSTON I PROMISE YOU WAS AN ABSOLUTE BLAST - Steve and Charlie thank you so much took care of entire family with class appreciate your kindness and TIRELESS efforts - CHEERS

Visited this place in October with a coworker we both bought Segway scooters for our commute to…read morework. My coworker took his right on the spot. Mine wasn't ready. I was told to come back tomorrow. I tried calling the next day, but nobody answered the phone so I showed up they didn't remember me. I told him I had purchased a scooter yesterday with my coworker, and then they went to look for it and they said it still wasn't ready and they needed to charge it . I came back the following day called again. No answer showed up didn't know who I was again reminded him an went to get my scooter ready for me to take one problem, though there was no charger with the brand new scooter. He could not find it. So he gave me a charger from behind the counter fast forward to today, May 5, 2026. I tried calling again no answer so I drove in. Doors were locked. Lights are on went to the front and back entrance. No sign of anyone one last check I see the guy who sold me the scooter in the window. I motion to him to come over. He comes over. he lets me in. I tell him about my scooter, he tells me to bring it in. I told him the back brake is no longer working, and my rear tire was making a grinding noise. He told me I could leave it to fill out my information before leaving. I asked him when he thought somebody would be able to take a look at it and he told me about a month. He stated the technician wasn't in today and that they had a backlog of scooters that needed to be repaired, which he pointed to in the corner and then told me there was multiple down in the basement of the same model. I told him that wasn't an option for me to wait over a month and that the scooter is still under warranty for another five months he tried to refer me to a scooter shop in Cambridge, which I live nowhere near and not paying for something that was under warranty. I then asked him what to do and he told me to call Segway the scooter company. And then again referred me to the scooter shop in Cambridge, which I had to reiterate that was not an option and I am not paying for something that is still under warranty. I asked him for Segway's number which he told me he did not have and to "Google it". My only dealings with this place twice have not been good and not the best customer service to say the least. Scooters were $1100 with tax and are under warranty for another five months and they are telling me I have to wait over a month to even get it looked at. Unacceptable!

Broadway Bicycle is located near Central Square and is few blocks away from the main traffic, which…read moreis why I didn't see this shop when passing by. I only knew of this because it was recommended to me by another shop that was completely booked. It's a small shop, but the crew made good use of the space. They have few technicians on deck, and one that I spoke to is very knowledgeable, nice, and honest about which repairs were needed. Also, they were so sweet and took time from their busy schedule to do minor adjustments to my bike. I tipped them and out I go feeling way better riding my bike!

Brought my bike which I bought for 450 dollars last year for a tune up. Ended up paying almost 500…read moredollars for the tune up (which I will say included a new wheel and tire) but as I was riding away from the shop the wheel that was replaced wasn't properly tightened down and slipped out, a very dangerous mistake which I wish had been seen considering I paid 500 dollars for a bike tune up. They fixed mistake when I brought it back. I would seriously consider just doing the work yourself.

Excellent consultative sale to help me find my first pair of running shoes! Also quick to help me…read moreout when my first pair had a cosmetic defect.

Tai was very helpful with helping me find the right shoe! Highly recommend for anyone looking for…read moregreat guidance.