AZR was recommended to us by good friends who had used them for a complete back yard and pool design and install. This was after we had contacted two other companies, neither of which returned our phone call. Doug made an appointment and came to our home within 48 hours of our initial call. From the start he was friendly and professional. I told him of our two failed attempts to contact other contractors and suggested that perhaps the scope and size of our project was just to small for others to be interested. He assured me that there was no such thing as a to small project for them. (Ours eventually came in at around $14,000) My wife, who pretty much always has an end product in mind, explained in great detail what she had for a vision as this was to be pretty much a complete "tear down" and rebuild of the landscape in this smaller walled back yard. Doug was able to suggest changes to her plan that made immediate sense to both of us and helped morph our ideas into a design plan on paper that he brought for our review within 3 days. We both fell in love with the plan as presented. Let me be quick to point out that before he even unrolled the drawing he told me exactly what the cost would be to do everything he was about to explain - no "sales job" prior to the price tag. We looked it over and I said simply - when can you start? and how much do you want as a down payment. What happen next is unheard of in my experience working with home improvement vendors here in Arizona - his response was "Nothing - when the job is complete and you are satisfied, then you pay us"..... Even after the work agreement was signed the service and attention from Doug didn't change. Let me give a small example. This project included matching and extending an existing paver walkway and the day after we signed the agreement Doug called to ask my wife if we happened to have any info on the style / color of the existing pavers. We said we did not but I said I would pop a couple of them out of the ground and bring them to the AZR office. His response was "No - you signed our contract and I will come out there and get them myself" - It's a small thing I suspect but made a big statement to me. From that moment on everything went just as designed and in less time that originally projected. No glitches or surprises. No "Sorry we didn't think about this and it's not going to be extra" moments. In fact the only unexpected thing that happen was when they delivered a portable toilet on our front lawn the day before the workmen arrived. Now someone reading this review is going to say "Oh may - I can't have that on my front law!" I guess it helps to have grown up in Montana using an out house because I was more than pleased to have the convenience for the six or eight workers that were here every day for a week. If anyone has bothered to read all the way through this review you should have figured out by now that it was written by a VERY SATISFIED CUSTOMER... read more

First thing to be known, Arizona Rainfall not only met expectations, but exceed them in so many ways. We found ourselves in a position with an unresponsive landscape contractor that had our deposit, but would not respond for the upcoming project. We reached out to a couple of contractors on a weekend. Left voicemails and messages through their websites, so we could be ready to go when our new home closed in two weeks. Dave at Arizona Rainfall was the first to respond, bright and early on Monday morning. We met onsite an hour later, and by the end of the day we have a detailed bid for review. Before diving in we met at their office. Turns out they are completely focused on serving homeowners in the west valley. Some of the contractors we spoke with were stretched across the valley. After personally meeting Dave, we discovered Arizona Rainfall were more than equipped to handle our project and they were able to start the Monday after closing. We experienced communication that most dream of when going through a construction project. Daily updates of what crew was coming and what was scheduled for the rest of the week. Roy, the Super on our project was fantastic. Mario, one of the crew leads spent as much time as necessary with a level to make sure our water features were perfect! I could go on to share more of the details... Oh but wait! The best part that I was curious about...I did not pay a dime, until the project was done. While others wanted as much as $25K down to hold a date that was months away. I would not hesitate to recommend Dave, Roy, Mario and the entire team at Arizona Rainfall. It is a team effort that made our house a home with some fantastic landscaping and an awesome waterfall. read more

This company represenitive Doug , who came to my house gave me about 5 minutes of time, leaving with my pool blue print and backyard dimensions. He said he knew exactly what I wanted and he would be back in a week to share the beautiful art work with me. I laughed because he never took notes or measured anything. After 2 weeks of waiting I had to go to there office and ask to get my blue prints back. They said I had to make another appointment with Doug to get them back. Doug came back to my house and had some type of chicken scratch of a drawing, which look like it took him 2 minutes to draw up. What a joke, and then he came out and made fun of my pool. He said why did I allow the pool company to do such a terrible job. This pool is nine years old. Part of the bid was to redo the pool plaster. He gave me about 5 minutes this time and left saying he would get back with me, he also said are you ready to hire and I told him I was getting more bids. He said he would get back in touch and from that point we have never heard back. (Believe me, I was not going to hire him or the company, just wanted pool blue prints back) I just shook my head and said not with your lack of professionalism. I then went with my 5 bid which I am spending 57,000, in a complete make over of my yard. I would not recommend this company, they are losing work. He even asked what my others bids were quoting, really, terrible customer service. read more

We had a fabulous journey with Gary and his team creating a lifestyle at our home. Gary came to our house in November 2014. He was a straight shooter with us, which is what we respect. He told us he was selling a lifestyle and quality work. The completed job was more than what we could of dreamed of. They started the begining of December and someone was at our house every day. He redesigned the landscaping of the front yard, the backyard and installed a good size play pool with an amazing waterfall with lights. Every day they were there they would get there by 730 am and depending on what they were doing they would leave by 230pm or 4pm. Sometimes we had the landscapers and the pool diggers all there at the same time. The pool passed the inspection the first time with no issues. Gary came out to inspect the work on a regular basis. Anytime we called/emailed him for questions he always responded quickly. When everyone left each day the area they were working on was cleaned up. When they put the travertine down they even cleaned our sliding glass door each day. My daughter is going to purchase here and if they dont have a pool, they will contact Gary to build thier pool and create the atomsphere in thier yard he did in our yard. read more

My neighbor had a nice, simple yard done and she recommended Arizona Rainfall out of Surprise. Her parents in Trilogy used the same company. I emailed the company and right away, Tim Brown came out to meet with us. Just days later, he blew us away with a design for the back yard. We weren't interested in a pool, but I have no doubt it would have been amazing if we'd chosen to do it. Every bit of the design is his. All we said is we'd like a putting green and the sun coming in the house was too strong. He took it from there. Tim went directly to the HOA office to work on the plans so the approval was easily obtained. Within a week after approval, the work was underway. I deal with a lot of contractors on behalf of my clients, and I can say Arizona Rainfall is hands-down the best. Once the work started, I could see they were worth every penny. From their own port-a-potty onsite (despite several builder units in the neighborhood), French drains installed, re-treating the termite barrier, building permit obtained, to the detailed schedule of work, it was actually a pleasant experience. All of the workers were polite and interested in doing a good job. They cleaned up the site every day when they were done. read more

We have had Arizona Rainfall working to upkeep our yard. As far as I am concerned they are overpriced and most of the service is lousy. Since we are snowbirds, we wanted a company to look after the yard when we are not here. I recently had a water leak and called John G to come and check it out. He came over quickly and found the leak. He quoted me $95. to have it repaired and I said ok. Then the next day after the guys came and fixed it, I get an invoice from them for $142. and change. I immediately e-mailed the office to ask why that amount when I was quoted $95. That was over a week ago and I am still waiting to hear back. I would not recommend this company for yard care. We have lost numerous plants due to the lack of them caring. Sometimes we wonder if they even show up when we are not here. They do not email you to let you know of any problems as I have requested they do. I am so fed up. Now looking for a new company to take care of our yard. read more

What a great experience we had with Tim & AZ Rainfall. We just moved to our newly built home and needed backyard landscaping. As such, we called a few companies to come give us an estimate and design ideas. By far Tim was the best of the reps we met with. He was genuine and sincerely expressed an interest in helping us. From initial appointment to finished product, Tim was outstanding with his communication, answering questions (no matter how small), making changes and just listening. Rare these days in my opinion. Tim even moved our job up so it would be done in time for family/friends who would be visiting and coming to a party we were hosting. In addtion to Tim's fine customer service, the quality and professionalism of all the crews who worked at our home was excellent. Work was done in a timely manner and everything cleaned up and returned in it's place. We hope to work with AZ Rainfall in the future as we still have other "projects" to do. read more

Absolutely the best contractor I've worked with over the thirty years of hiring out residential upgrades. This year (2021) I hired them to upgrade the backyard to include a pool/spa, fire pit, turf, putting green and upgrade existing irrigation and landscape lighting ($150,000 project). By far this was the largest contract I've experienced so I was a little anxious. They required no payment until the project was completed to my satisfaction, which is one reason I chose Arizona Rainfall, it gave me (the little guy) the leverage I needed to sleep at night. They were experienced, efficient, courteous, clean and fair. When issues arose they always did the right thing. When work statement additions were requested they didn't try to gouge me. They finished on time and stuck with me through the sixty-day start up period. They never hesitated to answer my call. Arizona Rainfall always does the right thing and they do things right. read more

After having bad experiences with landscapers at our previous house, my wife and I were skeptical when the time came to have the dirt backyard in our new house landscaped.I found Arizona Rainfall online and decided to go speak to them on a day we were both off. We met Tim Brown who designed our yard with all the elements we were looking for which was a fire pit, in-ground spa, pergola, artificial turf and drought tolerant landscaping. Tim came back with a design that instead of adding a pergola, extended our current patio. He even made a YouTube video that showed us the final project which nearly resembled to completed project. From start to finish construction took approximately 3 weeks and came out it better than we could have dreamed. The contractors assigned to our project were very professional. And their quality of the work is amazing. Tim and Arizona Rainfall is a company I will definitely recommend in the future read more

Arizona Rainfall has been performing my quarterly landscaping maintenance for over two years and I couldn't be more satisfied with the results. I also have had their maintenance rep here on several occasions to repair my main irrigation lines with were installed by another contractor. I obtained a quote to replace my existing irrigation system with pvc piping which was very reasonable. AZ Rainfall maintenance crew lead by Toney and Josh completed the work in less than three days including some additional landscaping work on my front patio and My expectations were exceeded. They did an outstanding job and I highly recommend AZ Rainfall to anyone interested in upgrading their current irrigation system. Just be sure to ask for Tony and Josh, they are the best! read more

BEAUTIFUL FIRE PIT WAITING FOR COOLER WEATHER! Arizona Rainfall was one of three contractors I contacted for our backyard remodel. The salesman and design consultant, Tim Brown, was by far the most punctual and professional to visit me and give a proposal. Our project (fire pit and pavers) was completed in a quality and timely manner. I would highly recommend anyone in the Pebble Creek community or anywhere in the Phoenix area to use Arizona Rainfall for their front or backyard projects. Two weeks later I had Arizona Rainfall Maintenance come to restore my front yard from years of neglect. Six employees were all over my yard doing various forms of cleanup. It now looks like a new landscape job completed. read more

We have been in our home for 3 years and never really used our backyard. So I contacted Arizona Rainfall and they came out and listened to what we were looking for. Leonard came back with a beautiful plan for our outdoor living. The project started earlier than we thought and he contacted us every step of the way. If I texted him with questions he got right back to me. We could not be happier with our spa like backyard and are so very happy we used Arizona Rainfall. Every worker every step of the way were very nice, professional and did great work. We will use them for our front yard also. If you are looking for a great company to do your dream yard then contact Arizona Rainfall. You can not go wrong. read more

AZ Rainfall did a complete remodel of my backyard, so I decided to have them design and remodel my front yard with some adjustments to my courtyard. It turned out amazing! Tim Brown did an amazing job of the design and the lighting, he also designed my backyard. My neighbors say my house lights up and looks like a show house. Tim is my GO to guy with AZ Rainfall and never disappoints. I am going to have some more plants put into my backyard. I was going to go with Moon Valley but chose AZ Rainfall. The ownership and employees are exceptional. I won't use any other company for my yard. The employees always clean up after every work day so you don't live in a mess. Its an amazing company! read more

Happy customers!! Before we contacted AZ Rainfall, we were doing our own yard maintenance. Our lack of knowledge of certain trees & plants resulted in the almost death of an olive tree, amongst other things! We were literally trimming it to death! Since we've been using Arizona Rainfall, our yard has never looked better & our olive tree is doing great! A huuuge thanks to our main landscape guy named Nick! He is extremely professional & knowledgeable! Him & his team goes the extra mile with everything, including the final cleanup. They even tidy up our neighbor's yard, making sure any of our yard scraps aren't left in their areas, which is very kind & respectful. Awesome job Nick! read more

Better late then never. Its been over a year since Arizona Rainfall completed our pool/spa combo. It all started with Randy who designed and showed the concept on a Cad system. He absoulutely transformed our backyard into a resort type setting. We could not be more pleased with the outstanding result. Very pleasant man to work with. Bobby is a very valuable family member who supervised the project from start to finish and beyond. Gary, the owner of Rainfall is a very successful contractor for good reason. He stands behind his word. As a retired General Contractor I can really appreciate their company work ethics. Well deserved business success. Tom and Elise Polizzi read more

I highly recommend Arizona Rainfall for anyone looking to transform their outdoor space. They recently completed a landscape project for our front and backyard, and we couldn't be happier with the results. Tim, Roy and their crews were incredibly professional and detail-oriented, ensuring everything was done to perfection. The work site was always kept clean and even our neighbors commented how nice and organized they kept everything. Communication was excellent throughout the process--they truly listened to our vision and brought it to life. Overall, we had a fantastic experience and LOVE the new look of our yard. A true paradise to enjoy. Highly recommend Arizona Rainfall! read more

We would like to thank Arizona Rain Fall for the fantastic job that your company did on our pool. Your workers were very polite and courteous.Everything was done meticulously. They all went over and above to complete our pool, which turned out BEAUTIFUL. We would recommend anyone to use your company to build there pool. The pool was completed just like Randy said it would be.Randy and his crew explained in detail to us how and when the pool was going to be built,and were at our home as they said they would be. We would highly recommend to anyone for there pool needs.Thanks to all that had a hand in doing our pool. Robert and Marlene, Sun City,Az. read more

With out a doubt the most professional contractor we have ever worked with. We had walked into there showroom shopping were we met Tim Brown. He had great ideas and worked closely with us on design. He knows his products very well. We decided to go with Arizona Rainfall based on our dealings with Tim. This was a 3 week project & from start to finish he was with us all the way. Arizona Rainfall did exactly what they said they would do & when they said they would do it. There crews were great also, very hard workers.Cleaned up great every day. Great Job could not be happier. Would recommend this company 100% Thanks Tim Rich & Roz Lewis read more

First of all, I never write reviews. Second, if I could give more than 5 stars, I most definitely would. Tim Brown and Arizona Rainfall are the real deal, I'd even go as far as saying impeccable service and dedication from start to finish. Tim took our original vision up several levels, all while we stayed on budget. Communication was constant, leads always on site, the entire crew was always upbeat, courteous, and neat, and the finished project blew our minds. They also put up with our indecisiveness and numerous changes, which says a lot. We are already planning a phase two... We couldn't be happier! read more