Dr. Nguyen immediately found my vision issue after years of different doctors. She got me to the…read morespecialist I needed. I will always be thankful I found her.

I've been calling this office for over a month three times a week trying to get an appointment. No…read moreone will answer the phone. So I've left dozens of messages stating I need an appointment. I've been going to this clinic for years. All of a sudden, they don't answer the phone ever, and I'm forced to leave a message. They have never called me back. I've given up. I'll find a new eye doctor. Avoid this place.

I like everybody in there. From the from office on up they are all nice. The only thing I don't…read morelike is that Dr. Abbas is the only doctor there so be prepared for a wait. The receptionists: Seema, Persla and Darci are very nice and cordial and know me by name which is nice because it makes my feel like I am appreciated.

I came here as a 1st appt for my daughter due to her insurance. The wait time for the appt is…read morehorrible. Her appt was at 3pm, we arrived at 245pm, and it is now 4pm, and still have not been seen. No explaination other than they are behind and it would be an additional 30 min before she is seen. If the office is running this far behind on scheduled appts, why not call the patient to reschedule? Dont ask me to reschedule once I've been here for over an hour and she's already missed school.

My mother got one eye done, all is good so far. But it's ridiculous at the office. They make appts…read moreto have a full house. But don't care we have to wait 2-3 hours to be seen. I just don't understand, why make appts over lapping each other. No consideration for patients or their caregivers. They call you from the front waiting room to place you in a smaller waiting room in the back. Come on, I wish someone would really consider on doing to better job on time management and scheduling.

I needed to have a cataract surgery in my right eye. I was apprehensive and did a lot of research…read more I had complete eye exams in Pakistan, Canada and with two ophthalmologists in Houston, TX. I also went through the cost involved as I wanted upgraded, multifocal lens. I am happy to report that I chose Dr. Abbas. Twenty minutes after surgery I had 20/20 vision in the eye that had lost all vision. Also he charged 1/3rd of what other doctors had demanded. I highly recommend him. He answers all your questions and is highly professional.

Boutique feel in the wonderfully decorated office and waiting area. Friendly staff. Down to earth…read moredoctors. Never had any issue. Great selection on frames. They carry regular to the higher end names. There is no "doctor's office" feel here, more like a salon feel.

What I need is to exchange these glasses for a different pair. If you can do that,fine. If you…read morecan't then you will have lost a customer,permanently!

GREAT Customer service! Dolores and Angela, helped me out…read morein such last minute! Highly professional and will recommend to anyone !

i have only been wearing glasses for a little over a year. Ive only been to an optometrist once…read morebefore. The worse experience ever. My appointment was at 2 and they didn't see me until 5:30. so frustrating. They also assumed i was a different client with out asking me. I was recommended here by a client recently. She had many good things to say about this place so i thought i would give it a shot. My experience here was grand :D. Not only did they see me with in minutes of my appointment time but they were all very nice and professional as was the building. The optometrist was very knowledgable and the process was swift. Unlike my previous experience elsewhere. Got my exam done and picked out new glasses and was checked out all under 45 minutes. That was last wednesday, and today (monday) my glasses were already available for pick up. I love my new glasses! they were even very helpful in assisting me in finding a new pair. Im the type of person that needs multiple opinions before i purchase something. LOL. Overall I will definitely be a return customer here and highly recommend this place.

I went to the Baytown office this morning. I am a 100% disabled veteran. The VA sent me there…read more Everyone was extremely helpful and polite. After my exam, I was looking at glasses and the tech told me I would have to go to the VA for my glasses. I have mobility problems and is hard for me to get around. I couldn't understand why they would send me for an exam but no glasses. I thanked them and went to my car. While I was trying to get in, the tech said if I would accept lined bifocals, so i accepted their offer. I asked them how much it would cost. They just replied, thank you for your service! I was flabbergasted. I never expected that kind of kindness. I would definitely recommend them with my highest praise. Thank you so much! Micheal Conlin

Great place to have your eyes checked! Whether you need a medical exam or just an exam for glasses…read moreyou are promptly taken care of by very friendly and accommodating staff. Highly recommended!

The only good thing at this place was the doctor I saw…read more I ordered a pair of glasses with Frazier after my appointment in May. I didn't get my glasses until mid-June. Once I got them, the lenses would come out at the top and then about mid June, the right lense fully popped out. I took them back in on July 14th asking if they could fix them. I was told that the lenses were too small and they needed to be sent back. They insisted that they would be expedited and that I needed to wear my old glasses with my outdated prescription in the meantime. I asked for a printout of my prescription and the tech said "you're gonna order glasses online?!" And acted as though it personally offended her. She provided me with the printout once I explained that I would need a back up pair in the event one pair was to break again. After 3 weeks of waiting for my "expedited" glasses, I called to ask about them. They advised me that they were in but just hadn't gotten around to calling me yet. I asked if I could just get a refund instead, and was advised that it was past the cutoff for a refund since the original appointment was in May. Even though I've had the glasses for less than a month, and here it is August. I won't be purchasing glasses from this place EVER again, but wouldn't mind seeing the doctor if needed.

This was an overall horrible experience. I had to call and be put on hold several times. I waited…read morefor 3 weeks and when I finally received my glasses they were no where near the quality they were presented. The transition lenses were horrible quality like there is no protection at all. The best thing about the place was the manager was professional and gave me my return.

Just tried calling to make an appointment three times... It rang forever and then would hang up…read more Guess they don't want new business

From the owner: Baytown, TX; San Jacinto Professional Optical, Inc. of Baytown, TX provides professional eye care…read moreservices. We also offer eye glasses. We carry designer eyewear like Coach, Versace, Maui Jim, and Ann Klein. Our optometrist will be glad to help you. We Accept Eye Care Insurance From: VSP, Spectra, Superior Vision, Eyemed, Davis Vision, Block Vision, Habla Espanol