I had a great experience with previous ownership. After going recently to browse, I would tell anyone not to go. The employees working were given very clear instructions not to let people try on certain dresses. One of them called the new owner on speaker, who rudely explained I couldn't try on a lot of the dresses without an appointment and tried to make different excuses as to why. Cool, no problem, I get that they would want appointments for more expensive dresses. I was there anyway, so I tried on a couple of dresses that were allowed. They have new smart locks on the fitting room doors, which is odd. They also have two cameras directed towards the elevated area with the multiple full length mirrors. I fully support businesses having cameras, but why would two need to be pointed towards the area where CHILDREN shopping for school dances or for quinceañera dresses are going to be standing and posing in front of mirrors? It made me uncomfortable as a grown adult. I would absolutely advise anyone not to bring their children here. I left as soon as I stood there and saw both cameras directed towards me. Absolutely not worth it for a store of highly marked up cheap dresses. PS, most of the dresses are several years old and are now discontinued anyway :) read more

Aria Bridal - oddly placed cameras - Bridal Near Me - Temecula, California

I bought my wedding dress from Aria Bridal and it was the best decision I made! Katia was so kind and helpful with all the alterations and did a fantastic job. During all my appointments, she always took her time and offered wonderful suggestions. If you're looking for wedding dress or a dress for a formal occasion, I 100% recommend Aria Bridal! read more

I loved my experience shopping here- the owner was very helpful and kind. I was defeated from shopping at other stores for a ball gown, and they made the process so easy. They had a large selection and made sure I knew if something wasn't in my size, they could find something. I found a dress that was exactly what I was hoping for and they altered it to fit just perfect. I will go back when I need to find a wedding dress! read more

Aria Bridal - The dress I got, before alterations. - Bridal Near Me - Temecula, California

The owner of this shop not only has an eye for beautiful designs but she is so kind and wonderful. I needed a last-minute dress for a Gala I was attending (with a red carpet) and came here. Truly the dresses look even better on, and what I didn't realize at the time was how well they photograph. The color (it was a shade of green) popped so well under the studio lights. Thank you!!!!!! read more

Aria Bridal - The beautiful dress! - Bridal Near Me - Temecula, California

What a wonderful shop. We got last minute invites to a winter formal for my two homeschooled teenagers. Not only is their selection amazing, but the customer service is too. These were my daughters first real formal gowns and they were amazing, phenomenal quality and detail. Both my daughters are fairly short so altering was needed and they came through with next day alterations. It cost a pretty penny for sure, but nothing great is cheap and nothing cheap is great . Well worth it all to see the joy and confidence my girls exuded at the dance. Thank you Aria Bridal for being kind and amazing to us and helping my daughters look a feel amazing. read more

Aria Bridal - My daughters the night of Winter Formal. Both dresses bought and altered overnight with Aria Bridal. - Bridal Near Me - Temecula, California

We made an appointment to try on Wedding gowns. We pick out a few we liked from the web site. So they could try and match what we were looking for. Oki, was our person, she had three wedding dresses for my daughter to try. Each one was perfect. They were exactly what we wanted. She picked one. We came back for the fitting...., Oki, is a gem, sooooo helpful. She suggested a bustle, which she had an alternations expert create. We picked up the dress on Monday, everything was perfect. It was such a nice experience. I highly recommend Aria Bridal, ask for Oki! read more

I walked into Aria Bridal a few days ago looking for a Quinceañera dress. The owner showed us several designs in a book and assured us that the one my daughter picked would arrive in 2 weeks. She also mentioned she checked stocked and had 1 left in her size. I called her the next morning informing her I would be coming by to pay for the dress so that it could get ordered. I confirmed the design number and she stated she would begin the ordering process. My husband and I arrived at the store later that day with cash. I was about to pay and asked if she was sure the dress would arrive in 2 weeks. She proceeded to say she would need to check stock and let me know the next day. I told her I was confused since she had already informed me that she had checked stocked. She said she would need to call the next day to double check. I was not comfortable with paying for something without knowing the arrival time. She also had all day to check stock again before making me drive (30+ minutes). I left the store with my money and an hour later she texted me saying the dress would arrive by October!!! Thank God I didn't pay for the dress. We drove to downtown LA and found the dress for $500 cheaper! I would not recommend this business to anyone. read more

I have to give these couple of scammers her and her husband a zero reviews. This woman sold my daughter a dirty white wedding dress with a hole on the butt. I asked if she was going to clean it and fix the holes and she said yes! My daughter gave her a deposit of 600 dollars. Which right after she said the dress was not going to be fixed or cleaned and that was it. And so we asked for the money back and suddenly she couldn't speak English. And her husband just sitting there like a statue and a security guard. DO NOT GO HERE. I'm being nice here I hope you did something really with those $600 and you enjoyed it You will not remember because this was almost 2 years ago. But everything time I passed by your store it gives me a stomach punch again. Now I'm good. read more

We were Impressed with the quality of service my Daughter and wife received from Oki and Kathia at Aria's Bridal in Temecula. My wife and daughter could not decide on a specific dress but thanks to the skills of Katia who added a removable insert and was able to create 4 looks from 1 dress. She wore a stunning conservative dress for the ceremony then removed the inside piece revealing the fun party dress she initially picked out. So thankful for making this day special for my beautiful daughter. read more

My daughter and I walked in, not expecting to find anything but dresses for weddings, but she found the best dress for Prom. The dress was made quickly, but with such beautiful details. We had to get a few adjustments, but the adjustments happened quickly and just in time for Prom. My daughter is so in love with this dress. It is beautifully made. We had great help from all in the store. We will definitely come back in the future. read more

the dresses are beautiful, but don't let them do your alterations! they charged me $200 to hem and tighten the bodice and straps of a gown I bought (shame on me for agreeing to pay that, I know ). when I came back in two weeks for a fitting, the dress was still too big and they accused me of losing weight. they undid the stitching on the straps so they could move them to see if that would tighten it, but it didn't so I told them to just put the straps back the way they were. I then took the dress to David's Bridal to fix and when I tried it on there, only one of the straps was put back, the other one slid off my shoulder. I also noticed then that the two new seams that Arias seamstress made in the bodice (instead of tightening the dress at the seams already there which is the way it should've been done) were at different angles causing the dress to pucker on one side. very unprofessional and very disappointing. I ended up paying more to have the dress altered by Arias and then having to get their shoddy alterations fixed than I did for the dress. read more

Thank you so so much Oki and Jules for finding me the perfect dress which made me feel like the queen. I had a lot of fun with my dress and everyone loved it. I would recommend you Oki to everyone who wants to get married because you really know your stuff and what to find for the clients. Loved the dress, loved my wedding and love you lady's. Here are some of my pictures and thank you so so much again read more

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Found my wedding dress and after party dress!!! Oki is so wonderful to work with. She makes you feel wonderful and is honest about what styles compliment you and which ones don't. Measured me for my dress and when it arrived it fit perfectly! First time I have ever had a dress store not try and oversell me on alterations and add ons. Such a great experience and beautiful gowns to choose from. Highly recommend this store to anyone shopping for a wedding or special event gown. read more

Bought my dress here for a military ball. The owner and her husband who's a veteran are so helpful. They also offer a military discount with identification. I needed the dress altered and she called her friend at the cleaners and got my dress fixed the same day within hrs! So amazing Thank you! read more

Can I put zero stars? I added my review to google as well and can't wait to see what kind of excuse, template, or negative response I get back from the "owners" after seeing how they speak to customers on yelp. I went into the store and ordered my dress on July 1. I was told it would take 2-6 weeks to come in. I called and continuously checked in since I live 2 hours away. My dress finally came in and my dad was able to pick it up for me and bring it to me when he came to visit the next day. When I opened my dress, I noticed that the tag said it was $158.....NOT the $710 I paid. I called the store and John answered with me on speaker where his wife took over the call. I stated I want a refund of the difference. She had the audacity to ask me to bring the dress back. Why would I do that? Just refund me the difference since that's the right thing to do. I've read your many responses on here where you reference your church and prayer group, so wouldn't God want you to do the RIGHT thing? read more

Never disappointed. I am a plus size and she always has something fabulous for me to wear to weddings and balls. She will also bring in her seamstress so your dress is just right. She can order in sizes and colors of the dress style you want and only takes about two weeks to arrive. read more

I cannot thank Oki and John enough! The moment I walked into their shop I was welcomed and I got one-on-one attention when shopping for my wedding dress. With their help, I found the dress of my dreams! They were extremely helpful and did not frown upon other people in your party picking out dresses for you (unlike other bridal store chains I visited). In my opinion this store is a hidden treasure. Drove all the way from Orange County because their dress selection was superior to any other store I had visited. If you are looking for a killer wedding dress, go see Oki. You will not be disappointed. read more

Aria Bridal - Bridal Near Me - Temecula, California

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BUYER BEWARE! I went there for a wedding dress, which I DO NOT recommend going here for that. I went 6 MONTHS before my wedding and found a dress and got fitted then paid half the price. They then told me to come back to pick it up and pay the rest but when I went back 1 month before they couldn't find it or remember who I was!!!!!!! So I chose a different dress then they said "come back again we will definitely get this dress altered and fixed this time" and then they asked me to pay in full. I paid for the new dress with the old credit included as well and a huge alteration fee. However when I went back 5 DAYS before my wedding and yet again they couldn't find the dress or remember who I was AGAIN!!! I felt I was scammed!!! I was so ANGRY and was NOT leaving without a dress, they eventually dug the dress up from a chaotic closet they have in the back of the store.I was left with an unaltered dress that also looked dirty from being on the sales floor. Just despicable!!!!! SUCH A HORRIBLE EXPERINCE. JUST BEWARE OF FAKE PROMISES AND EMPLOYEES FORGETTING WHO YOU ARE AND COULD CARE LESS ABOUT YOUR EVENT. read more

Staff was rude. The Owner!! was so extremely rude and off putting. She scolded me and my family as if we didn't have enough money to shop here and kept reminding us of the prices of the dresses we would look at. Most Upsetting experience i've ever had a dress shop ever!! I don't recommend this establishment at all!! read more

Oki found my DREAM wedding dress the second I walked into her store!! I would recommend Aria Bridal to every bride and anyone looking for a gorgeous dress for any occasion. My wedding dress arrived within a timely manner and I was able to get it altered right in the store. Not to mention, I only had to add a bustle to the dress because Oki sized my dress perfectly!!!! Oki is so friendly and kind, and truly cares for her customers!! If I could give her 100 stars, I would!! read more

This is an amazing store run by a beautiful couple who will always try their hardest to accommodate you! I have been extremely lucky working with them as they handled a lost shipping situation beautifully! In just a few short days they had the display dress altered from 16 to an 8 and with beautiful quality! Please consider them when looking for a gown, it's hard to find small loving shops who truly care for you and your happiness! read more

My bestie is getting married and we went to another bridal store first where she had made an appointment. After she tried on like 10 dresses and was disappointed, we decided to go to the mall. On my way there I called Aria. I knew of this place from when my daughter was in a wedding. When I called I explained we had a wedding in 6 days and needed to be able to try on dresses. The gentleman on the phone said come on by. We go there and Oki asked Bestie what type of dress and pulled a few things for us. After about 4 dresses, Bestie asked Oki if they had something simple satin, not super frilly but fitted. Oki brought THE DRESS! It fit Bestie like a glove. Sexy. Simple. Bestie was relieved and so happy with this choice. Thank you Oki' read more

Aria Bridal HAS IT ALL! Aside from the huge selection of wedding dresses, you can also get dresses for Baptism, Quinceanera, or any formal needs. This is my go to place whenever I want to spoil my favorite niece with a nice dress (I can say that since she's my only niece)! :) They have the latest/current style and the staff are very knowledgeable with what's hot and what's not. And they're uber friendly to boot! PRO TIP: If you're pressed for time, make an appointment. They can get pretty busy during the weekends, specially during prom season. read more

Aria Bridal - Bridal Near Me - Temecula, California

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You're seriously going to accuse me? Lol, I came back to return that dress only to find out that the card DIDNT go through. You should've stopped and told us that our card didn't go through. And think ill of me? Alright like I give a flying FUCK about what you think. You guys don't come here where the employees treat you like this, trying to talk back to customers. You ran my dads cared a couple of times and then said 'oh okay now it worked' and we said thank you and left. Please avoid any of this drama by NOT coming back. read more

Aria Bridal - ridiculous. how dare you come to me like this when i obviously return the dress. should've stopped me if the card didnt got thru - Bridal Near Me - Temecula, California

Bad service and disgusting dressing room. I was pretty disappointed when I came here with my mother to find her a dress for my wedding. We were so excited given the occasion but the sales lady was uninterested in helping us and the dressing room looked more like a warehouse with boxes and old dresses. I definitely won't return nor would I recommend it. Edited: I just noticed the owner's review and I'm unsure how his response defends bad service. Great service can still be offered in a busy environment. read more

I just left my fitting at Aria. When I bought my dress I was on a tight budget. They had so much to choose from I was so happy. At my fitting they spent so much time making sure it was just what I wanted. They made sure I had just the right size and I couldn't be happier. The couple that owns it are so sweet and the seamstress so kind it was a pleasant experience. Every bride wants to feel special and I certainly do. Thank you so much for all you did for me. Sonja. read more

Well, I just went to pick up my dress after waiting 3 months. I was very saddened and upset that when the dress came it was in the wrong size! I couldn't zipper it up. Okie offered to exchange it for another color that she already had in stock. I declined that offer. Finally, she gave me my money back. I went to Macy's afterward and found a better dress there. Very iffy place to do business, unfortunately. read more

I cannot say enough good thing about Aria Bridal and Abby (manager and seamstress). I came to their store in September with my mother, Aunt, and maid of honor. While Aria wasn't my first store, it definitely was my last. I had gone to another bridal store in the area, however their dresses nor their staff met my expectations. Upon walking into Aria I was stunned. It literally took Abby two minutes of talking to me for her to pull two perfect dresses. She actually pulled about 10 different ones and even let my family choose a few. However the first two choices she had pulled were perfect for me. I had the hardest time choosing between the two but with Abby's expertise and knowledge of alterations I was able to select the perfect dress. We did not have an appointment, but we're lucky that it wasn't too busy for them to help us! We were even able to pick my bridesmaids dresses as well. Once again Abby picked the perfect dress, from the same designer even! I'm eager for my dress to get in and to start the alterations process! I'll update after my wedding in June! read more

Aria Bridal - My little sister trying on bridesmaids dresses - Bridal Near Me - Temecula, California

Found my wedding dress here! I dropped by over the weekend to check out flower girl dresses. Made an appointment for the next Tuesday. Had no problems, great customer service. I got exactly what I was looking for. Their prices range from a couple hundred dollars and up. I recommend making an appointment. That way you get that one on one. This was by far better than David's Bridal. They have a variety of Bridal gowns, Bridesmaids, flower girl, cocktail, and prom gowns. They had a good variety of accessories also. ALL SALES ARE FINAL just an FYI Check them out! read more

Aria Bridal - Flower girl dress - Bridal Near Me - Temecula, California

Unless you are buying something they already have in your size and color, don't. I am my best friends maid of honor and was helping her with a lot of the bridesmaid stuff. This was a nightmare They don't call or update you about where you're dresses are and every time I've called they said "oh okay well let me look I'll have to call you back". That happened four times. AND THEN finally I get a call back saying they got the dresses but in the wrong color and so they ordered a different style but in the correct color and if I like it I can take those instead. WHAT. My best friend was getting married in two weeks. We ordered these dresses three months ago??? Do not order from here unless you wanna guess what color and style dress you want read more

I just so happen to be getting my ring fixed across the hall when I saw Aria Bridal. I just walked in to look but I connected very well with the owners and felt comfortable enough to try on some dresses. The dress that I ended up choosing was absolutely amazing that needed to be altered. The alterations cost very little in comparison to other bridal places. I was able to get my dress that I purchased from them altered twice and they also were able to sew my spanks into my dress. I was very pleased. I have a main dress that I had purchased about a year ago for my wedding that will be in four weeks from today that cost me about three times as much as the dress cost that I purchased at aria. The person that the other bridal store referred me to, for my alterations was extremely expensive and not doable for me at all. I was able to get Mary, the lady that does the alterations, to alter my other dress for a fraction of the cost, and she also altered my veil, which was royal cathedral length it had no blusher. She altered it to be a seamless hanging blusher with no punching at the crown of the head. She did such an amazing job and I am extremely happy with her work. read more

Aria Bridal - Photos are from before, adding in my spanks and before alterations. They were kind enough to take the photo for me - Bridal Near Me - Temecula, California

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I walked in looking for a dress. I fit an XL/Size 16 dress and knowing it was a bridal shop, one would think there would be a wide array of sizes to choose from. A TV was blasting in the corner, me and my sister weren't even greeted when we walked in. I found a green dress that was my size and fit what I was looking for. Whilst walking through the extremely tight spaces between the racks, I accidentally knocked down a mannequin that wasn't properly screwed into a hanger. I suppose the noise made the employee get up to check things out, as he came over and investigated. I apologized sincerely, confused on whether I should hand it to him or try to put it back on the hanger. He offered to take it, and walked over to me with a sigh. In doing so, he eyed the dress I had in my hands, hastily grabbed and said, "It won't fit you." He then walked away with it and hung it up elsewhere. I didn't catch his name but he appeared old, was quite tall, and did not look happy the entire time lol. I was able to try it on in the end but didn't even wanna buy it. It felt wrong to get it after being told it wouldn't fit when it did. Customer service is terrible, go to Windsors lol read more

I had searched at four different stores before I came to Aria Bridal. I walked in and had my dress picked out in 5 minutes! It was a beautiful, simple, blush lace gown. The owners are so helpful and so friendly! In fact, the owner, John, hand delivered my dress the night before my wedding because I couldn't make it to the store to pick it up!! They go above and beyond! I will always recommend them to anyone in need of a formal or bridal gown! Thank you John and Oki!! read more

Aria Bridal - Bridal Near Me - Temecula, California

This review is almost a year late... But that doesn't change how wonderful my experience was here. For my wedding day I only visited two dress shops and tried on 7 dresses total. This was the second shop I came to. I didn't need to go anywhere else because the girls that worked here were on it and found "the dress" with very few words from me. I want to say her name was Jasmine, I apologize if that is way off I'm horrible with names, but she found my dress tailored my dress and remembered me as if I had spent hours with her instead of minutes. Sometimes I thought she may have been more excited than I was. You could tell she loved making brides happy. read more

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Sweetest staff. I was lucky with my purchase. It fit true to size. The bustle was easily done for me in a few weeks. The store is a bit overwhelming at first. Not upscale but it was perfect for me! Great prices. Thanks ladies for helping me pick out my dress. My husband loved it!!!! read more

Aria Bridal - Bridal Near Me - Temecula, California

*** this review was posted in 2012. YELP removed it - stating I was commenting on someone else's experience. I countered that in fact I had shared the experience with my daughter (the bride) & been the one to pay for her dress. Ultimately YELP reposted my review. UNTIL TODAY ... almost 4 years later .... when they once again removed my review for the original reasons stated in 2012. *** I am reposting because I stand by my original review. I truly hope things have improved in the last 4 years. 2012: If I could minus stars, I would. My daughter ordered her dress in January - 11.5 months before her Dec 15th wedding date. It was ordered with special customizations (silver threading & beading to be replaced with ivory thread and clear beading). The dress arrived June 29th with the wrong customization (silver threading). Was it the way in which the work order had been written or how the manufacturer interpreted the order form? Who is going to take accountability? What is the plan to fix or replace the dress (takes 6 months to order normally) and what will be the turn around time to expedite shipping, what is the cost and who is paying? Manager "Abby" said she would call the dress manufacturer and get back to my daughter. However, when my daughter would call into Aria, Abby would be out of the store or had "just" come into the store and hadn't had time to call the manufacturer - asking my daughter to call back. Every time my daughter would call, Abby always conveniently had the day off. Not once did Abby return the numerous messages my daughter left. This was the constant run around since June 29th. Last straw: today, July 10th - we went into the store, to discover Abby had begun to remove the threading WITHOUT ever having communicated with my daughter her intent to begin this process. There was NO communication from Abby that she ever got an answer from the manufacturer or what happened. I still am unsure as of this writing. It is clear now however, that there never was a plan to re-order the dress, or else Abby wouldn't have begun the alterations. I know you only have my word on this, but my daughter has been calm and cordial throughout this whole process. When she questioned why Abby had begun altering the dress without talking to her 1st - the owner (John M) countered that my daughter was making too many demands and was being "over the top". John M continued to say we weren't giving them a chance to "fix" the problem. Our problem is we could never be sure that they were - in fact - "fixing the problem". We asked that Aria cover the $80 cost another bridal shop is charging to finish the job Abby started. At first he couldn't make a decision without talking to the co-owner. Once he did and they decided to cover this cost, he changed up the game. He would only cover the $80 IF she signed a disclosure not to YELP or otherwise negatively review his establishment. She did not sign, and in fairness to him - though he tried to cross his arms and stare us down - eventually covered the $80. The $ was never the issue - it was the overall principal of asking them to take some accountability and fix the problem. If you want to be treated like a bride, do yourself a favor and don't shop here. The intent in this posting is not to bash the shop, but to share a horrible experience, which will forever be memorable for all the WRONG reasons! read more

Hi John, I knew you would try to argue back to yet another 1-star review. First of all, I don't know who you think you are to be assuming all these people are out to get you to make Aria look bad; you make it look bad yourself, being a business owner and coming up with excuses rather than admitting to unsatisfactory service. Such actions show the lack of class you and your company has. I walked in and saw one customer being helped and that was it; I didn't know you could only afford two employees and your store wasn't even busy other than us being in there. You make it sound like your store is bustling with customers; sorry dude, it ain't like that no more... I WONDER WHY. Second of all, do you know me personally? Seeing what you've said with other complaining customers, I knew you'd have the time to read my other reviews like the paranoid person you are... because you know, you're so damn important. If I was actually out to get you personally to make you look bad and write a negative review about your store, don't you think I would've deleted that Alfred Angelo review??? Yes I did buy a dress there 3 years ago; and that's all the explanation you really need. I'll say it again, their customer service was EXCEPTIONAL there, compared to both David's Bridal and your store. If I needed another dress, you should assume that I looked there first. David's Bridal was 2nd. I came to Aria to look for more because my sister actually purchased her beautiful dress there 11 years ago (obviously the staff must've been different). Third of all, I have zero clue about who the hell you're talking about in regards to your last comments. Apparently you have done enough stalking to talk about someone else's business! You need to get your head out of your ass, improve your staff, and "pray" for your damn self. Try to come back at me with another dumb reply and I swear I will complain to the BBB along with all of the other smartass replies you've said back to these other customers. read more

The owner completely did not get the point of my review. The point of my review is on their customer service. I have never seen an owner of a small business act in such a horrible manner. In his message to me he said "shame on you" Well shame on you John for not acting accordingly. I see your replys to people saying how you are praying for them and how you are a veteran, well from one veteran to another, please start acting like it! I am only writing this review to help your company. Please pick people who will not be unprofessional and laugh at a customer who has a question. The owner also said that I was lame for liking Davids Bridal (Nice to know you are stalking my reviews!) I gave Davids Bridal a good review because of how exceptional their customer service was! Something that your company can learn from. read more

Aria Bridal - Bridal Near Me - Temecula, California

My fiancé came in looking for a wedding dress. She explained what she was looking for and the lady helping just kept giving her dresses she said she doesn't like. They needed to do alterations when the lady was measuring with pins she stabbed my fiancé multiple times. She came home with scratches on her arms. My fiancé set an appointment then the lady called to reschedule, then canceled. When the new appointment came up she was 30 min late just strolling in with her coffee, didn't bother to say sorry or anything. The alterations my fiancé asked her to do we're done poorly. The lady was rude about it all as well. DO NOT COME HERE. LITERALLY ANYWHERE ELSE IS BETTER!!!! read more

I am writing this review with the hope that other brides do not run into the same problems as I did, because hands-down, Aria Bridal was the most stressful and infuriating vendor I encountered while planning my wedding. Everything was fine up until after I paid for my dress. They even honored a lower price I found at a bridal salon I found in Temecula. But I felt like once they had my money, I received subpar service. Here are the reasons behind my one star review. 1. While buying the dress, I asked how much alterations would cost. I was told that it would cost no more than $100, $150 tops. Because I was quoted such a low price, I went back to Aria for the alterations, only to find out that they would charge me $400. When I protested to the manager, she responded by saying "this is why I always tell my girls never to quote alterations." Well, obviously that didn't work, because they DID quote me on alterations and it was a whopping $350 lower! I felt completely duped, and to appease me, the manager took off $25. It was just too little too late, especially after everything else that happened after this incident. 2. I really wanted to make a hair flower from the remaining lace after alterations. First, they were late to inform me when the lace was ready. Second, when I went to go pick it up, they could not find it. I waited over half an hour while she looked for the lace in their files and on the floor. Yes, you read that correctly, she was throwing things around on the floor to look for the lace! Why my lace would be on the dirty tile, I have no clue, but there she was, 30 minutes of my time, looking around in their trash for lace from my dress that was costing thousands. At this point I was really annoyed since I do not live in Escondido and had to make a special trip out there just for the lace. I finally left. 20 minutes later while I was already half way back home, I got a call saying they found it. It was hanging with my dress in a garment bag in the back room. 3. Alterations here were a nightmare. When I came for my second fitting, the dress clearly didn't fit still and she was rushing and telling me "this is how it is supposed to fit" and "your shoulders slope too much, there is not much more I can do". The dress literally kept falling off of me due to it being backless, and I was so flustered that I didn't try to argue much more and wanted to get out of there as soon as possible. The other problem was that I couldn't really walk around the salon. They kept me in the small dressing room instead of bringing me out to the mirrors because there were girls trying on dresses out there, IE I had already paid and therefore they didn't want to waste their good space on me but on the girls who they were trying to make a sale with. They should have given me the large mirror to see how the dress fit instead of keeping me waiting in the small dressing room, which is the equivalent to a dressing room at Target. I couldn't really walk around, and because of this, didn't realize how long the dress was. When I tried the dress on for a friend back home, we realized another 4 inches had to come off the dress, and that it just didn't fit at all up top. I had paid $400 in alterations for a dress I couldn't even wear. 4. I took the dress to Kiki's in La Jolla and they saved the day. They took off the remaining inches off the bottom and sewed a thin satin strap in the back so that the dress would not fall off. When I first tried it on for them, they couldn't believe someone had even worked on the dress because it fit me so poorly. Bottom line, I would never recommend anyone to purchase a special dress here because Aria caused me a lot of stress and made a major dent in my bank account. You don't need this while planning a wedding. Trust me, you have a lot of other things to worry about. read more