We purchased a rather expensive dining room set from here, I have called several times that the…read moreholes and the pegs for the leaves do not match up. They told me a while ago the manufacturer approved a repair but no one has come to fix it, no one has called me. Very disappointed with the customer service from Potomac Furniture, I will never buy from them again.

Love this place...we purchased a love seat. At time of delivery the owner called to tell us they…read morediscovered a tear, a very small tear none the less. They offered to deliver it for us to use and replace it when the new one comes from the mfg. Approx 12 weeks later they delivered the new one, set it up and placed it right where we wanted it. These people are great from sales to delivery. Will never even consider anyone else when looking for furniture. Thank you Sara and family. Kathie and Jim H.

Anyone else have trouble at Balls Outlet ?…read more Do not, I repeat do not buy anything from this store. We just purchased a $3,000 leather sofa, love seat, & recliner. It was beautiful, however when we got to the store it was all wrapped in plastic so I didn't really see it. They helped us load it, since my husband had hip surgery. They did drop the love seat as loading, so I am sure this is when it happened. I should have videoed the loading and looked it over real good before pulling out. I guess I am too trusting. Then when we got home before getting it off the trailer we noticed a cut in the leather on the love seat. I immediately called the store and then called or texted 50 times since then for a whole week just getting the run around. Today this was my last message from them; It appears this was done during or after you bought it It also appears to be done when unloading The only think I can do is request you return it but you won't get a full refund since it's something that happened after you had it in your possession Have you spoke to your homeowners insurance or auto insurance since it happened unloading it. I have never dealt with such rude, unprofessional arrogant people!!!!!! It was not done on our end!!!! I tried to give them a review on fb, but how convenient there isn't one. I will never step foot in that store again !!!

Love this place Randy is a great guy Unique pieces at a good price Highly recommendedread more

So the service from Colleen, my sales associate, was great. I really didn't appreciate the…read morereceptionist making fun of my car in the parking lot tho. I'll make sure to just call in an order rather than come to the store again

I completely redecorated my family room. Colleen Alert at today's home was wonderful in helping…read morethrough the process and achieving my goals. The selections are abundant in the show room. I'm so pleased with everything I've purchased. Every piece is high quality. And even when an order comes in wrong, Colleen was able to correct it within minutes! I am very pleased and will go back again!

This is one of the largest showrooms in Pittsburgh and a great new location! This store has the…read moreBedMatch system that measures your pressure points to take the guess work out of buying a mattress. There are mattresses for all budgets and 0% financing available!

You have to come here and not waste your time with any other mattress store. Every brand of…read moremattress imaginable and they will spend the time to be certain you purchase a mattress that is best for you and your needs. I cannot say enough about Brian at this store. He went out of his way to make certain we were happy. Their delivery guys are nice and very courteous, and they were in and out in just a few minutes. I've shopped and the other mattress stores and vowed never to return. With Mattress warehouse, I was treated so well, I returned and bought another set for my daughter! Definitely the best!

Unique, classic, quality selections. Kind, knowledgeable support and design solutions. Past…read morepersonal purchases have included lighting, framed art, dining tables, chairs and a dining hutch. A 'must' stop each time I visit Sewickley.

Honestly disappointed in the attitude of the employee I encountered or maybe it was the owner, I…read moredon't know. I came here looking for a chandelier, I was looking for guidance but all I was offered was "go to the website" and a dirty look while I looked around. Was completely pretty womaned. I was perfectly ready to buy something if I would've been offered a bit of help minus the ugly look. Then again it's sewickley, why would I be surprised?

Great showroom with tons of inventory but even more importantly, the staff and owners are friendly,…read moreknowledgeable and ready to serve you. Had an excellent experience here buying a fireplace recently. Dave and Schmitt are the best! Can't recommend this place enough. Will definitely be back.

you need a pool table set up do not call them. they are overpriced and their work is horribleread more

Oof it's a shame this store has poor customer service/no service because the merchandise is unique…read moreand wonderful. Spent 10 minutes browsing the store asking questions about items I was interested in just to get short cold responses.

Charles is amazing. I ordered a Lee sectional from Pen Hollow. Lee was…read morea little slow on delivery, but he was on top of it the entire time. It arrived and is beautiful. Thanks Charles for all your patience and assistance. I added a photo with the pillows I added, but you can see it's a great sectional and super comfortable.

Everything that can be amazing about a store is happening at Rollier's…read more I first went there at age 5. I'm 70 now and My kids are calling me saying, "Mom, we needed Tinners Red Paint on the job. Couldn't find it. I said I bet Rolliers has it. And they did. I went in there and it's all you said and more. Every employee knows where everything is. They know things. And all their stuff is so nice. Really quality. I'm never going to HD again." My heart sings. (And it's not overpriced!)

I never ask if they have something. I only ask where what I am looking for is located. They…read morealways have what I need. They even have what I don't know I need.