Great store and people! Wide selection and great prices. I urge you to shop at Mattress Warehouse.read more

When it comes to quality vs price, quality is always my choice. From the time I entered the store I…read moremet with and worked with Nathan who understood my needs for a new dining table and chairs and went over options. Everything they sell here is natural wood, no veneers, particle board, or whatever. Many of the items are imported from countries like Malaysia but they also have US made Amish wood furniture as well. There is no pressure to buy and you are always guaranteed the lowest possible price excluding sale and clearance merchandise. The highest prices are Amish made followed by a Canadian brand. I was interested at first in a drop leaf table and Nathan told me both the pros and cons of owning one of those. What's nice is that depending upon the manufacturer you choose you can mix and match coordinating chairs to your like as well as buy as many as you need as opposed to an entire set. They work within your budget and while everything is pricey you are getting what you pay for. I was told up front that from the time I make a selection it could take anywhere from 6-8 weeks to have it sent and then they arrange for you to either pick it up or pay a standard delivery and installation fee. If you are still not ready to take delivery when it arrives then they will hold the merchandise in store for a set amount of time when you can get it. What's nice about the delivery fee is that it is valid for one year from the time of your 1st purchase if you later decide you want to purchase more furniture. Nathan did state that although it is solid wood, it is subject to the same wear and tear you would expect from any wood over time. He gave me the measurements of the table sets I was considering so I could measure them in my kitchen. In addition you can choose whatever wood combination mix for the item you are buying. Whether you want oak, maple, or cherry, there are swatches for each product as well as upholstery choices if the model you select has room for a chair cushion. They do offer 12 month interest free financing with a credit card company should you choose to pay in installments. I like the fact that I could take pictures to see my potentials at home as well as "test" out the various chair options with the models I was considering. Tables and chairs now come in different sizes for those who like counter height vs traditional as well as high legged chairs and benches. I was very pleased with my visit and having gleaned enough information to make an informed decision I will return here shortly to purchase the dining set that best meets my needs. Room Concepts is family owned and operated and has only 2 locations. The other showroom is in Wexford, PA but you can get an idea of what they carry online. They offer a 1 year warranty on structural components. Furniture is an investment and when I purchase, it is something that I want to last for a long time.

We had a great experience at Room Concepts. Fantastic customizable selections and wonderful…read moreservice. Our salesperson was very helpful and patient with us as we went back and forth with decisions.

We purchased a rather expensive dining room set from here, I have called several times that the…read moreholes and the pegs for the leaves do not match up. They told me a while ago the manufacturer approved a repair but no one has come to fix it, no one has called me. Very disappointed with the customer service from Potomac Furniture, I will never buy from them again.

Love this place...we purchased a love seat. At time of delivery the owner called to tell us they…read morediscovered a tear, a very small tear none the less. They offered to deliver it for us to use and replace it when the new one comes from the mfg. Approx 12 weeks later they delivered the new one, set it up and placed it right where we wanted it. These people are great from sales to delivery. Will never even consider anyone else when looking for furniture. Thank you Sara and family. Kathie and Jim H.

We purchased two of these sofas in 2001. Since then we have moved several times and have never…read morefound again the quality of construction or fabric we were looking for when we needed something to withstand kids and now grandkids and still look good. Still love the design.

We wanted to replace the cushions on a sleep sofa we had bought at Perlora 3 yrs ago, but we were…read morenot sure how to go abt doing this or even if replacement was possible. One call to Perlora set the whole process in motion. The exact right cushions were delivered to our home within a few weeks. They r firmer than the originals, and the color is perfect. Plus, the delivery fellows were pleasant, and they came on time. Great service all around! LindaO

The customer service here is wonderful. We talked to the gentleman for an hour about the history of…read morethe area as we were new residents in Pittsburgh. We really enjoyed just talking to the guy. We tried a lot of the chairs but decided on the lift chair because we were still waiting for our furniture to be delivered from our moving company and needed something right away because of my husband's foot pain. They were kind enough to sell us the floor model and delivered it right away. The chair is amazing. The fabric is lush and soft and it has all the bells and whistles. The delivery guys even gave us suggestions on good restaurants in the area after setting up the chair. I recommend the great products and great service at this location.

I like the materials to pick for the sofas and chairs. Hard to choose. The workers were very…read morehelpful.. When they have their half off sales for their customers, they give good gifts.

Today's Home is an excellent company to work with! I will absolutely keep them in mind the next…read moretime we need any new furniture or decor. We needed a loveseat/chaise for our small basement space / reno and TH is one of the few (if not maybe the only) retailers to sell Palliser, a modular brand, in the area. Working with Beth in June 2020 was excellent! We had an idea of a few options that would work and she walked us around the showroom (which is beautiful btw!) and helped us weigh all the pros and cons and discussed color and texture options. We opted for an all-leather black loveseat/chaise which would need to be custom ordered. Due to COVID it took +/-10 weeks to come in. Unfortunately, when we got it the chaise was on the wrong side!!! I called them immediately and they were able to determine that during our order we never drew out what the final product would look like, so they said they would reorder and exchange. It took another +/-10 weeks to order in another piece but thankfully our basement remodel took a pause for other reasons too. We just got the new loveseat/chaise today and it's PERFECT!!!! The delivery and install staff was great getting both sets in and out without nicking or bumping either the furniture or our walls. I am so so so thankful that TH was able to identify that they had missed drawing out the final product during the ordering process and were willing to do an even exchange on a custom piece. Obviously mistakes happen and custom pieces take time. I am not "docking stars" for simple mistakes or for COVID lead times. I think all things considered, Today's Home truly deserve five stars.

So the service from Colleen, my sales associate, was great. I really didn't appreciate the…read morereceptionist making fun of my car in the parking lot tho. I'll make sure to just call in an order rather than come to the store again

I visited the store a week ago with my mom to get a new mattress that would be good for my back and…read moreneck problems. Their system is very useful for matching you up with a good mattress that would be right for you. Joshua McLachlan provided incredible and knowledgeable service, despite being new. I came back in at first because I thought perhaps we had been sent the wrong bed, but he verified it for me and explained that the mattress probably just needed a good deal of breaking in, and that was why it probably didn't feel as soft as the one on display. I am very happy with the customer service he provided us. He was extremely professional and helpful. We will be back in the future. Thanks for the help, and for the amazing customer service, directly tailored to my individual sleep needs(:

Weisshouse made it up to me by giving me a credit of $1000 on a new piece of furniture. I bought…read moretwo more chairs from them, not electrical recliners!

I ordered a very expensive slipcovered sectional from Weisshouse. Upon washing, the slipcover…read moreshrunk and it is was nearly impossible (I spend about 45 minutes) to get back on. I thought it was my fault and that the slipcover wasn't washable so I didn't contact the company at that time. About 2 years later, I was looking for a chair to go in the room, and I showed the designer a picture of my room. She immediately commented that the slipcover looked too tight. I told her at that time that the slipcover shrunk after washing. After sending out people to look at the sectional, it was decided that they would split the cost of a new slipcover with me. However, the owner, Stacy, and the manufacturer would admit to no wrongdoing and would only say that the "new one shouldn't shrink." After spending over $25000 at their store, I wasn't prepared to pay any additional money to maybe rectify the situation. The most troubling aspect is that I filed a complaint with the Better Business Bureau and they didn't even have the decency or courtesy of responding or trying to work with me to resolve this problem. The designers and support staff are very helpful and supportive (with a great eye) which is the only reason that I gave the store 2 stars. Unfortunately, they and their customers are not supported by the owner. I have included pictures of the sectional with the tears that have occurred from trying to get the slipcover back on the sectional.