Buying a mattress has never been easier! Over the summer, I had needed a mattress as I was moving…read moreinto a new apartment. I stopped into the Pittsburgh location and had explained to them what I was looking for and what my price limit was. I also told them that I didn't need the mattress for in Pittsburgh, but for Tampa rather! This was not a problem at all! The gentleman helping me quickly looked to see where their closest location to me was and what days they do deliveries! As for picking out my mattress, I knew nothing about a mattress other than: does it feel good? The man had me try out a few and see what I liked and what I didn't like till we narrowed it down to two! From there, he then had me lay on each for a good 5-10 minutes to really get a feel for it! He wanted me to like it, after all, I'd be spending a good 8 hours on it everyday! After finally deciding on which mattress to purchase, the buying process was easy! I was so impressed with the price of it as well. Happy to know that I wouldn't be going into debt! Next time I need to buy a new mattress, I will 10/10 be coming back!

Helpful staff. Answered our questions and explained the differences between products. No pressure,…read moreand reasonable prices for delivery and other items.

10/10 would recommend!!! They buying process was so easy. They offer delivery. The customer service…read moreis wonderful. The quality/price of furniture is unbeatable!

Thank you Mike for your assorted mattress sets. I stopped in with a friend and tried out a pillow…read moretop mattress. It was so comfortable and I purchased a set with sheets and mattress cover. I had spent 12 years on a firm mattress and really like this pillow top mattress. Also, the wonderful young men who delivered were very thorough and cordial. Jan West

My experience was Awful! I would have left no stars if that was a option!…read more I dealt with one of the Managers, Ricky. I understand the Sales business and the concept of Closing the Deal very much as I was in sales myself! Ricky is a LIAR! Plain and simple A Liar! He will promise you anything to your face to close the deal but his follow through is zilch! Lying to a customer is actually the worst thing a salesman can do! If you are looking for a mattress, well just about any store can offer you the same product as Mattress Firm, so I suggest you go to the other store! Unless you enjoy dealing with a salesman like Ricky who has no integrity and is a liar, then by all means go to Mattress Firm and ask for Ricky!

Had an absolutely amazing experience at Mattress Firm. I…read morethink I tried every mattress twice. The Sales staff was so friendly and helpful that it made the whole thing a piece of cake. I've waited too long to buy a new mattress simply because I thought it was going to be tough. They have such a big selection and they are divided into categories so once you find the tupe you want you know what part of the store to dive deeper. Hoping I won't need to come back for 10 years but now know exactly where to go!

A few years ago I bought a couch from here, from a brand they carry call Coaster, which seems like…read morea really good budget option with great quality for price. After moving into a bigger home, we were able to keep that couch in our den and ended up buying two more couches from the same brand as well as a dining room table. We were so pleased that a few weeks ago we went back to get a mattress from them. They are always kind and courteous - I don't feel like I'm being upsold into a product like I do other places just so they can move product. I think they genuinely want to give me a product they believe in (I actually bought the mattress that the owner said he has in his own home - can't beat that recommendation!) We have had multiple deliveries and they are always respectful with the product and our home. I'll continue to go back and support them again and again.

Great family owned store with the best service anywhere! They go out of their way to stand behind…read moretheir products and make sure you are satisfied. They carry good solid furniture, not the crappy stuff you usually find in bargain stores (my dad still has his bedroom set he bought there over 40 years ago). I get all my furniture there and have never had a problem. They installed flooring in my place 15 years ago and it still looks awesome. I highly recommend this place.

Fantastic Experience We've shopped at Sleep Pittsburgh for…read moreour last few mattress purchases and will keep going back. They have a huge selection and very friendly and knowledgeable staff. The prices are great and their customer service is incredible. We purchased a queen mattress and box springs and a low-profile box spring for a twin bed. After delivery (which was fast and easy with great delivery guys), I realized the twin box was too small for my antique bed. Not only was I able to return it with no hassle, but Vince went the extra mile and tried to source a shorter box that would fit my bed (without me asking), even going so far as to look into custom-made options. I would never have gotten that kind of experience at a chain store. Robin and Vince are wonderful.

This 5 star is within a very specific context. I spent 6…read moremonths going back and forth with '1 Stop Bedroom' (who I would give negative 1 million stars if possible because they are a whole scam), and Pottery Barn (who is supposed to be the creme de la creme of furniture). Both of those companies failed us horribly so I turned to Sleep Pittsburgh after seeing a commercial on tv while I watched the news. While they didn't have the exact bed my daughter wanted, they had a few good options. Shopping was quick, easy, and productive!! My daughter received her new bed in less than a week and it was assembled professionally the first time. She was so happy and we were both so relieved. They truly saved the day! I would happily recommend them to anyone needing different types of furniture in a short amount of time. Their options seems sturdy, well made, and available right away. Well done.

Bought a bed here 10 years ago and loved it! Went back to replace it, found a similar bed that we…read moreloved a good price! With free delivery! Sales man was informative and not pushy.

I bought a Temper Medic Hybrid that I Love so far. Greg was very helpful in helping me find the…read morebest mattress for my needs. Quick service I had my bed in 3 days.

My family has been shopping at OMF for years . From the moment we walked in, to the day of…read moredelivery, our experience could not have been better. We were purchasing a new mattress for our 13 year old son, the salesman Myron at the Robinson location spoke to my son , asked him the questions on what he wanted, had him try out a few mattresses to see what he liked, made him part of the experience.Explained how things were made and how he needed to turn the mattress. Fast delivery and very courteous delivery men. I highly recommend always using Original Mattress factory.

We are repeat customers. We appreciate a handmade mattress sold to us with a minimum of nonsense…read more We know what we want - a fresh, orthopedic grade mattress. Quick delivery and setup, plus removal of the old mattresses are a plus. Myron at the Robinson shop is a gentleman in the true sense of the word and is a pleasure to work with. I cannot imagine going anywhere else.

Mattress firm called me to upgrade to "white glove" delivery which i did on 2 sealy postrapedic…read moremattresses and adjuatable bases. Two guys came. One did not speak english, the other struggled with english. They refuses to set up as room floors were not bare for them. ( only mattresses and bases in area) the ajustable bases fit inside the platform frames which was where they were going. They dropped off the bases and mattresses after a very struggled conversation do to language barriers. And said call store when i want set up. So, me and my young child put together the bases and put them in the center of the platform bed frame as was where they were going... and did set up ourselves... as they refused to do it...as floor was not clear... white glove service is suppose to take old mattress and set up new ones... what a waste of money

My salesman was knowledgeable without being pushy. He had suggestions when I told him what I was…read morelooking for. There were many mattresses to choose from. I feel I got a good deal. Also the delivery people were nice and efficient.