We had a flood and our precious rug was soaked! Called Reza and the rug was picked up (soaking…read morewet) and taken to be cleaned and dryed out. They arrived within the hour, just amazing and much appreciated as the home was a disaster! They gave excellent service! The price was reasonable too. Thanks Reza

I had several antique Middle Eastern rugs that were rediscovered after the death of my family…read moremember. They are family heirlooms that meant a lot to my ancestors who immigrated to the US and were in desperate need of cleaning and repair. We also did not have a lot of information about how old they were and where they came from. Reza's rug gallery was able to tell me the age and origin of the rugs and I received them back thoroughly cleaned and beautifully repaired. The service was warm, personalized and quick. I am so happy I found Reza's Rug Gallery to care for my family's treasured rugs.

I hadn't initially planned to write a review about my experience nearly two years ago, but I feel…read moreit's important to share it now. I waited almost a year for a special-order sectional sofa with a chaise lounge--an investment of nearly $10,000. We also purchased a coffee table and an end table. When the order finally arrived, the tables had multiple chips in the finish, and the sofa was not what I had ordered. The seat depth was two inches shorter than specified, and the arms were completely different from what we selected. Resolving this required multiple home visits, along with detailed photos comparing cushion measurements from both the showroom and my home. Returning the damaged tables was straightforward. However, my experience with customer service regarding the sofa was disappointing. I was informed that Century, the manufacturer, offered either a 10% discount if I accepted the sofa as-is or a full refund. I was stunned to learn that Century would not remake the sofa because, as stated, "the same thing could happen again." I do not consider this acceptable customer service, especially given the cost and wait time involved. As a result, I will not be purchasing from Toms Price again.

I happen to like Toms Price. This store is open with a huge skylight area so it is very bright…read more For clarification, the store is located across 16th Street from the Mall. It is next to Binny's. Huge parking lot. We have purchased furniture from Toms Price in the past and found the quality to be high end. Also, pricing is reasonable for the brands they offer. The store is one level, unlike Wheaton, and filled with displays. It really is helpful to be able to sit on the chairs and couches. We were cheerfully greeted upon entry and introduced to our designer, Taraneh. She is extremely talented, professional, knowledgeable, and helpful while guiding selections. Now everyone will want to work with her. My only suggestion: furniture selection takes time so you might want to offer your customers a bottle of water. There is a drinking fountain in the back corner but how about some cups?

Gorgeous, high-quality rugs that you likely can't find anywhere else. Hand-woven, with amazing…read morecolors and attention to detail. The service was amazing and they even brought the rug to our home to see it in-home before buying. Would highly recommend Cassim Rugs to anyone looking for high-quality rugs in the Western Suburbs

I can not say enough great things about Cassim and the entire process of designing my custom area…read morerug and matching runner. Parvez was a delight to work with as he kept me abreast of the progress the entire time, even sending me pictures from overseas when it was on the loom. He worked diligently with me through the multiple CAD revisions to ensure I was pleased with the final design. The quality is superb as it has various height levels and you can feel the silk, incredibly soft but very durable. And... Parvez even came over with multiple options to see what design would work best in my place. Talk about customer service! I'd highly recommend if you want a high-class, unique rug that's unlike any other. It's a piece of art & all of my guests are always complementing both the area rug and runner. Worth the extra money as it pulls my place together.

We only came to browse around since we've never been here before. The store is big with a good…read moreamount of selection for mattresses, bed sets, couches, recliners, etc. I can't say too much since we didn't make a purchase.

The Dump is a huge store with a mix of older, outdated furniture and some designer pieces. The…read moreprices felt high, especially for items that have clearly been sat on many times. I even saw kids rolling around on the couches and mattresses, which didn't help. Customer service was good. We were greeted and helped right away when we walked in. But for the prices, you might be better off going to Darwin Furniture or Ashley if you're looking for more modern pieces that haven't had as much wear. It's definitely a dump.

If you need flooring, go right to Olson Rug Downers Grove and see Jennifer. We needed over 1300 sq…read moreft of flooring products in my Mom's house and she was a huge help to get the carpet and vinyl we needed within our budget constraints. Jennifer knows what colors work for all kinds of applications...even a house built in 1975! The place looks clean, fresh and updated with the new flooring! She is a fantastic person to work with and a great asset to the Olson Rug Team. The vinyl installers were scheduled to take 2 days but stayed late to get everything done in a single day...that's dedication! The carpet installers were careful not to mark up any of the freshly painted walls, and did a great job as well. We will be calling Jennifer and the Olson Rug Team when we are ready for new flooring in our own house. Well done Olson!

I chose Olson after the positive reviews I read. Jennifer was great and answered all of my…read morequestions. She was patient with me and I did not feel pressured to make a quick decision. I came in on a Sunday and she was able to come out right away to get measurements. I appreciated the entire team contacting me every step of the way. I received a call within a week that my carpet was in and to schedule install. The Friday before my install I received a courtesy call on time window and what to expect. I received a call when the installers were on their way. They were friendly and efficient and left my home clean. I would recommend Jennifer and Olson rug for your flooring needs.

Totally Awesome!! Our salesman was Jim. He was awesome! Very knowledgeable, also he has a great…read morepersonality! We had so much fun picking out our carpet and the experience was great. The installation was great too. Thank you so much. We are enjoying our Silver carpet. Thank you again!!

From the moment my husband and I walked in the front door, Jenifer P was outstanding to work with!…read moreShe helped us with our choices and gave great suggestions. Leo and Alex, our installers, were phenomenal! They were professional, friendly, and paid close attention to detail! It was a wonderful experience all around.

Beautiful Crate and Barrel location at Oakbrook Center. They even have a restaurant -- The Table…read more We recently placed an order at C&B so we weren't really here to buy -- just browsing at the coffee tables. Then we went out in the balcony and sat on the outdoor furniture. It was a lovely end of summer Saturday afternoon and it was so nice to be outside.

First, let me start my review by saying that I have been a happy Crate and Barrel customer for many…read moreyears, going back to their original store on Wells Street in Chicago (yes....I am really that old). Their stores have always offered great design and quality at an affordable price, and I've I've always had great customer service. The issue I am having with Crate and Barrel now is a glitchy transition to Imprint that handles their branded credit card. I first received a digital virtual card and then received the physical credit card. The problem I've been experiencing is syncing the account to access my rewards. I tried to place an online order in early January and saw that I had rewards dollars available but they never appeared on the checkout page. I was logged into both my C&B account and my Imprint account but all I saw was this message: Redeem Reward Dollars Not seeing expected Reward Dollars? Sign into the account associated with your Crate & Barrel Visa Signature® Card. I finally called customer service and I was on a phone call with an agent for close to an hour while he worked to help me. He had to escalate the call to another person who was finally able to resolve the problem. While I was able to redeem my rewards for that purchase, I now see the same thing happening. My Imprint account shows rewards dollars available but my Crate and Barrel account shows nothing. I've read several other negative reviews from customers having similar issues since Imprint took over their credit card. I want to remain a loyal and happy customer but it should not be this difficult to make a purchase.

Excellent service and excellent work. Great job with indoor rugs and home carpet cleaning.read more

It seemed to be expensive for the work that had to be done, but they did a great job. The guys did…read morea nice job and were very polite.

I had DeSitter Flooring install carpeting in my living and dining room on 3/3/3035…read more Let me tell you, I could not be more pleased. The workers moved my heavy furniture and worked quickly and efficiently. I took a nap while they were working and when I woke up the carpeting was down and all the furniture was back perfectly placed. Elizabeth at the LaGrange showroom suggested a pattern she thought would look good with my furniture and boy was she right! The carpeting looks beautiful. I highly recommend DeSitter and would NEVER think of going anywhere else.

They deserve zero stars ... ordered a carpet and paid for it the same day. Weeks passed and I heard…read morenothing. They can't locate the order then they say it wasn't paid for and carpet can't be fabricated until paid for. And some other nonsense about changing card processors and and they can't keep card info for more than two weeks. Don't spend your hard-earned money on these folks.

We actually went to the location in Naperville. They carry beautiful furnishings and decor…read more We've received 2 deliveries now and live the items we've chosen! I've included 2 photos. We will definitely make more purchases at Arhaus in the future.

I can't recommend Arhaus enough! James, Kim, and Sarah were so helpful and amazing to work with,…read moregoing above and beyond to help my husband and me furnish our new home. They really took the time to listen to our style and help find pieces that would work for our family home. So grateful for all their help throughout the design and purchase process!