This was such a fun find in Laguna Beach... and it just so happens we were looking for some fun…read morelittle ornaments and a birthday card. The shop has so many wonderful unique American made items a lot of natural materials . Books colored pencils, ornaments cards, all kinds of fun things and not just for the holidays... it's worth a peek

Absolutely terrible customer service--completely unprofessional!!!…read more My husband and I were both "victims" in this situation, as we did not feel welcomed at all in the store. For comfort, my husband decided to stand outside while I proceeded to look around the store. When I walked into the store, the manager and an associate were just standing there, completely engrossed in a personal conversation. There was absolutely no greeting, no eye contact, and zero effort made to welcome customers into the space. It felt as though the staff couldn't care less that people were walking through the door, treating their own personal chatter as the priority. To make matters worse, when I proactively tried to be polite and asked them, "How are you?", I was met with an incredibly pretentious, cold, and ignorant attitude. Instead of a standard, courteous professional response, they made me feel like an interruption to their personal conversation. This wasn't just isolated to me, either. I watched as they treated other customers who walked into the store the exact same way-ignoring them, refusing to welcome them, and continuing their personal conversation right in front of everyone. For a manager to actively participate in this behavior alongside a casual associate sets an incredibly poor standard for the entire store. The atmosphere here is deeply unwelcoming and elitist. I will not be spending my money at a business that treats basic courtesy with such arrogance. Management needs to seriously retrain this team on fundamental customer service. To top it all off, when I finally walked out, they completely ignored me again-no "thank you," no acknowledgment, nothing. Just completely dismissive from start to finish. Do NOT SHOP HERE!!!

We stopped in this cute little shop when we visited Laguna Beach this past weekend…read more There is something for everybody here. They have greeting cards, jewelry, toys, books, decorations, candles, you name it. There was a gentleman and a lady manning the store. They were both lovely people and were very helpful with our purchase of a bracelet.

This is the 1 store I always look forward to visiting any time I'm in Laguna. It's fun, full of…read morehandmade items, completely unique, and if you're not careful you could spend several hours in there. It is quite full, but the variety is unmatched. I love a place with charm and character. They have both! They have a wide range of prices to suit all budgets. Mostly it's very affordable, especially for hand made. Wall and yard pieces to jewelry to books and so much in between. A place to spend some time with a smile of your face and ya may even walk out with a purchase or two. It's located in the heart of town, 1 block from the water and surrounded by many restaurants and clothing stores. Parking is street only, but I have always found a spot fairly quick, even on busy weekends.

Smitten, is a super cute boutique in Laguna Beach directly in front of Gelato Paradiso. By the time…read moreI make it to gelato, stores in the vicinity are usually already closed for the day. Smitten, surprisingly was open and very inviting to the eye. Let me tell you, this little place is a gem. There are so many cute items that make you say awww or that's cool. They have dresses and outfits for adults, a little bit of clothing for kids, some accessories, jewelry, toys, stuffed animals, books, trinkets, seasonal and house decor, bath and body, and a sale section priced at $25. Not bad for pricing, especially being in Laguna Beach. I am confused as to how to rate this place though. Why? Well, the store is my cup of tea and the prices were pretty good, but I didn't feel comfortable being there. A more mature lady was there, and while I stood around straight, I was left alone. As soon as I would lean over to look at something, she would come over as if she was "fixing" the inventory and literally watch me, my hands, like I was going to take something without paying. It felt so weird. I wanted to buy a little lip balm called bitchstix cause I thought it was funny, but i was quite turned off by this and decided against it. I was saved by the bell when the family called me to go over to pick my gelato across the hall. Due to the experience, I am taking this 4 star rating to a 3. Would I return? Possibly. Smitten, really is a cute place to shop, but if she is the owner and or is there again and does the same, I would definitely not come back and would update this review.

I was overwhelmed with the line from Gelato Paradiso so I came in here to shop instead of eating…read moreice cream. The sales lady was very nice and helpful tonight. My son's daughter found and bought a cute little turtle charm for me. My bf found a top for me and it was $75 and liked like a doily. lol overall, this is a very cute store and I would definitely come back and buy the doily top for summertime!

Unique and friendly shop. Beautiful clothes and gifts. Really understands the vibe of Laguna…read more Helpful employees! My go to shop!

As a local in Laguna Beach, this is one of the few shops I can really count on to find beautiful…read morehomewares, clothing, and gifts. The staff is super friendly, and they even have an embroiderer on hand to personalize your purchases. It's got a very fun, small town vibe, with a really wonderfully curated selection of goods.

Gorgeous little boutique in Laguna Beach! They have lovely home decor items available and the staff…read moreis very helpful. I just wish that I had had room in my suitcase to take more things home. Great shop to browse, find inspiration and take home something you love!

I was excited and surprised to come into Abode today and they are sister stores with the Salt Horse…read moreso it's a double treat to shop here!! They have more home decor on this side of the store. The owner is very sweet and her name is Kristin. I love the blankets that are hanging neatly to the left of the desk. Kristen has done a great job merchandising the unique inventory and has a variety of pretty and reasonably priced jewelry as well I highly recommend buying gifts here!

Annamaria & Glenna…read more What kind souls Had lunch at plums and walked by and immediately came in. What nice women - what great stuff. Bought a candle and some room spray -- would spend more if i had the time! Come support this place! They are all about helping small businesses and are making a difference !

I'm disappointed to be leaving this review because I have both been a customer of this shop and a…read morevendor for the past few years. I've supplied my handmade sage bundles to the store for years and have always had a positive relationship with the person I typically work with. Unfortunately, my most recent experience was very different. A different manager placed a special order for 16 sage bundles. Because I don't keep that quantity on hand and she wanted to hand-select the bundles, I went out of my way to order additional product, assemble 25 bundles so she would have plenty to choose from, and drive to the store for the scheduled delivery. When I arrived, the person who placed the order was not there, so another employee met me. She selected the 16 bundles and repeatedly commented on how beautiful they were and how nice they smelled. We actually had quite a conversation about the scent. I was therefore surprised when, a week later, I was informed that the bundles supposedly had a "strong, unpleasant odor," that the shop was uncomfortable selling or keeping them, and that I needed to come pick them up. I was also never paid for the order. When I returned to retrieve the product, the interaction was rude and dismissive. Another employee even unnecessarily commented that the bundles smelled like "weed." Having worked with sage for years, I found this particularly surprising because the bundles smelled exactly as they normally do - like dried sage. I had not changed my suppliers or the way the product was made. To make matters worse, the bundles had been placed in plastic zip-top bags stacked on top of one another, which crushed and damaged some of them. I understand that a retailer may occasionally decide a product isn't right for them. What I found unacceptable was the way this situation was handled: a special order was requested, I spent money and time preparing it, drove a considerable distance to deliver it, the product was accepted and complimented at delivery, and then the shop refused to pay for it, mishandled the product, and required me to make another trip to retrieve it. As a small business owner, my time, materials, and inventory matter. I would have appreciated basic professionalism, communication, and respect for the fact that I was fulfilling a specific order for a business that had successfully carried my products for years. This experience was especially disappointing because of the long-standing relationship I had with the shop. I hope the management will take this as an opportunity to consider how vendors and customers are treated, particularly when someone is placing orders for products they may not be familiar with. Unfortunately, based on this experience, I would be hesitant to recommend this shop to other small business owners as a place to wholesale their products.

I went in for a custom hand chain, I wanted to add a clasp incase I needed to take off for CTs or…read moreMRIs. I explained all this to Abby, and she was absolutely incredible! I seriously love her! lol She was so sweet, and such a vibe. She knew exactly what she was doing, and took her time to make my hand chain perfect for me, and explained exactly what she was doing. I will most definitely be coming back for more by Abby! Thank you again Abby!

Horrible customer service…read more I was really disappointed with my experience here. I stopped in earlier today to pick out some beads and bubble letter charms. The employee initially told me she thought the bubble letter charms were around $3 each, but she wasn't 100% sure and needed to double-check. Because she was busy helping other customers, I told her I'd leave everything under my name and come back later once she confirmed the pricing. When I returned, I found that she had already threaded every letter charm onto a chain. I never asked for this service, and it was never discussed with me. She then told me the charms were actually $40 each, which was much more than I expected based on the initial estimate. I politely declined to purchase the charms and said I'd still like to buy the other beads I had selected. That's when she told me I owed a fee for the letter charms because she had put the chains through them. At no point was I asked if I wanted that done, nor was anyone tell me there would be a fee for it. I explained that I wasn't comfortable paying for a service I never requested, but she continued to insist. Because of how the situation was handled, I ended up leaving without purchasing anything. Unfortunately, they lost a sale and a future customer. Beyond that, the customer service during both of my visits felt rude, dismissive, and unwelcoming. I was made to feel like I was inconveniencing her simply by asking questions and trying to make a purchase. I value good customer service just as much as the products themselves, and this experience fell far short of that.

I was surprised this was open on a weekday. I visit this mall on weekdays and I was always curious…read moreabout the Etsy store. I do love supporting local crafters. You'll find some local artists here. It's like an antique store but kitsch that makes great holiday gifts or something to treat yourself. The product does vary from time to time - some sellers come and go. I came in here to discover one of my favorite vendors from Knotts, Daffodil Soaps, set up shop here. I love their soaps, nasa inhalers for aromatherapy, and all their bath stuff. I always leave satisfied. If you're looking for unique gifts, this is the place to go. I love talking to the artists here - all of them are very nice! Shoutout to Elizabeth for her helpful tips!

Awesome store , lots of fun. They sometimes have live music. Great place to stop by, shop and on…read morespecial occasions enjoy a free adult beverage . The staff and male bartender are the best !