Very professional company. Very knowledgeable and solved my problem. Highly recommend this HVAC…read morecompany!

Terrible experience with this contractor. They started the mini split install, disappeared for a…read moreweek, and left many issues behind. Less than a month later, the system stopped working during a heatwave. I waited a full week for a service call -- and they never showed up. Unreliable, unprofessional -- stay far away!

I had a great experience with A Degree Above. They were responsive, professional, and showed up…read moreexactly when they said they would. The technician took the time to explain the issue with my HVAC system in a way that actually made sense and didn't try to upsell me on things I didn't need. The work was done cleanly and efficiently, and everything has been running perfectly since. It's hard to find companies these days that are both honest and reliable, but these guys definitely are. I'd absolutely recommend A Degree Above to anyone looking for quality HVAC service.

The team quickly responded when I called and scheduled a technician to identify the issue after…read morewhich it was prompltly resolved. They took great care with floors and the room where they had to work demonstrating great professonalism and attention to customer experience.

I was away on business and not only did Mike and his man come out in a blizzard to get our heat…read moregoing. He did something that was unbelievable to me. He and his man shoveled all the walkways and the driveway so my wife could get her car out in the morning. They did this because they wanted to make sure the repair would work, and after the installation of the part, there was a certain amount of time the system needed to reboot. I repeatedly tried to pay him for all the extra attention and he refused. This is a true pay it forward company. There are few of these type of businesses these days. He limits his client base because it's not about the money it's more of a passion for this guy. I wish you nothing but more success.

Delayed in writing this review. My Boiler was leaking, and I spent 3 months with my add-on…read morehomeowner's insurance. It was a nightmare; they sent five different HVAC or plumbing companies. When I called insurance to find the next step, I was told they have to send it to another company, for some reason. It came to a head at the end of September, and they finally agreed to just pay a base fee for coverage based on the plan. Prior to this, NO MENTION of a cap payout prior! They provided a quote and phone number to do the job from one of the plumbers who came out. It was an LLC. When I searched the phone number, it was linked to a plumber and a driving school! Needless to say, did not go with them. Now, the reason we are here... along came Peace of Mind plumbing. Mike arrived as promised, quoted the job, and provided a date to install, no fuss, no muss. The installation date came, and it was magic. From the delivery of a new boiler, the breakdown, the tow-away of the old unit, and the installation, everything was flawless and clean. The "Peace of Mind" team worked as an artistic swimming team (including music). It was a pleasure to see the teamwork. A shout-out to Mike and his team. Enrique S

Service technicians came promptly at the appt time and went straight to work. They were very…read morediligent in removing the old hvac and installing the new one. They also left no mess and made sure to put things back in its place after they were finished. Once they were finished, their boss came to inspect their work to make sure everything was done correctly.

Terrible experience from start to finish. I had two techs come to service my PTAC units. One did a…read moregreat job, the other didn't even bother cleaning the filters in my master bedroom. Immediately after the service, my 4-year-old PTAC started making noise and the thermostat stopped working properly. I called them back, and they sent a tech who insisted nothing was wrong--clearly to avoid holding the first tech accountable. I then hired another company, who found a leak and confirmed the unit was losing freon. When I confronted YuHan, she claimed it was "impossible" their first technician caused the problem and that their company "never makes mistakes." That's hard to believe when they couldn't even clean a filter. She asked me to send pictures and receipts, but it's pointless--she'll just deny responsibility no matter the evidence. She basically said I am lying. I attached a picture, this was AFTER the "cleaning". You can see the line thats leaking. The rep went as far as saying I am taking pictures of a third unit they never serviced, as if I am trying to scam them for a machine that wasn't working. Its ridiculous There are far better companies out there, and I can recommend a few. My advice: stay far away from these guys.

Undedicated, unprofessional and satisfaction is almost never guaranteed. Just read the reviews…read morebelow. There are actual experts and engineers, and self taught idiots. STAY AWAY.

Empire Mechanical is very expensive compared to other HVAC companies…read more Do your research and price out other providers. Their normal rate is $145 per hour and anything that goes past 5pm is $217.50 per hour! This is NOT typical pricing. The cherry on top is when the owner has a huge attitude with you. He does not want to explain the job and if you ask questions his attitude only increases. If you are paying someone 18K to fix problems at your property over a 3 month span you would expect at least a little bit of a friendly and helpful attitude. Stay away.

We were stuck on a 99 degree day and woke up to our AC unit not working. Within minutes of me…read morereaching out, I received a call back and they were at our house within an hour and a half. Very professional and friendly. They diagnosed the problem quickly and had a replacement part on hand. Great service! Will definitely call them again!

UMG helped with out heating when something went wrong. The team answered my questions, fixed the…read moreproblem immediately, and made us feel very comfortable. Would highly recommend!

Very professional and quick the came in to install my u shaped AC, and they even cleaned one of the…read morefilters for my other AC, great price for such a full service.

I've had several AC units installed at my apartment over the years. While I have done DIY AC…read moreinstalls in past apartments, having someone come in and make sure everything is installed correctly, for piece of mind, is priceless. Keep Cool NYC's techs are always professional and fast. Prices are reasonable/affordable. They've been my choice for years and my recommendation to others. I left the same review on Google reviews if anyone sees it there, but some people prefer one platform or another so thought I'd give my two cents on both.

very honest company The gentleman was very professional,…read morehe came on time and fix the heating issue right away. I would definitely recommend them to anyone. He was very respectful and nice

Had one of our 2 AC units go out. Given they were old, using R-22 Freon, another company stopped…read moreby and said only solution to replace for $8K-$15K without really assessing. Blueray (Sam) came by and found that a broken wire (thanks Huskies) was all that was causing the issue and the unit was just fine. One hour later that was repaired (plus some advice on cleaning the units) and we saved ourselves thousands based on real advice and much better quality than the other place we called first. Highly recommended based on quality, thoroughness and friendly service. Plus was in and out same day I called.

Work done - Replaced a leaking Water Heater and added an expansion tank…read more B.Z. uses Bradford White tanks which was a plus for me; I am a research geek before I buy and wanted B.W. Do your homework folks and don't respond from crisis mode. Model = Bradford White High Efficiency Gas Water Heater (250H6n) = 4.4 gallon Thermal expansion tank The initial request for an estimate: We called in the afternoon, Bryan (the owner) came out nice and early the next morning. He gave us a quote "on the spot", no smoke and mirrors or I'll get back to you. Pricing: I bid out the job to several companies and B.Z. was VERY fair and worked with us on all my options. Responded to any/all changes until we reached the actual setup I wanted. Customer Service: Guys were respectful and even had a sense of humor. There was also a mixup with the expansion tank given by the supplier; was smaller than what I ordered. When I noticed and let the guys know; Bryan himself showed up to deliver the correct size tank. He/they didn't choose to try and sell me on why it doesn't matter or any other bs. I truly appreciated the just get it corrected approach Bryan took. The install: Work began the next day after I signed. Clean install, they addressed any code violations and all seems well so far :) We will be using B.Z. again in the future and would recommend them to friends as well. If my experiences change I will be transparent so everything is accurate. Really hope this helps someone when they need it.

Came quickly Professional service. They found the issue…read morequickly and solved the problem.

Very responsive! They came within 2 days of me reaching out, arrived on time and got the job done.read more

Racso Plumbing delivered exceptional service fixing my Saniflo pump…read more Jordy, the technician, arrived on time and I particularly appreciated his attention to detail - he carefully wore shoe covers when entering my home and made sure to clean up thoroughly after resolving the problem with the pump. Highly recommend!