I've been a customer for five years, and they have always treated me fairly and handled everything…read morewith professionalism and competence.

I have been using Allure now for a while and Tony is always responsive. He is prompt, courteous and…read morereasonable in pricing. Highly recommend.

First, the plumber I usually call wasn't available (and after their response, won't be again, at…read moreleast as far as I'm concerned). So I checked around (reviews and Angie's List) and found Absolute (David). We had a very slightly leaky tank toilet and a couple stuck cutoff valves, one of them being on the leaky toilet, meaning if I had to cut off the water to the toilet, I'd have to shut off the whole house. David came up, explained and showed me what he was going to do (explaining that there were two different ways of repairing the cutoff valves and, hopefully, he wouldn't have to do the more difficult one that involved soldering, etc. I mentioned that I had to go out but that I'd be back in about an hour and a half. 'Don't worry,' he said. 'I should be done by then.' He was and the work was done expertly. Hopefully I won't need a plumber in the near future, but guess who I'll call should I have an issue? I highly recommend Absolute.

These guys are the best plumbers in Bergen County. hands down. Highly recommend them.read more

Brett is our HERO!…read more We lost heat in our apartment on the coldest night of the year, just a couple days before New Year's. Real-feel temperatures were in the single digits and negative degrees, so lots of people had frozen pipes and plumbers were nowhere to be found -- backlogged for days. I was dialing every place I could find on Yelp. I was jerked around bad by the bigger guys. Finally, I gave this place a call around 8:30pm on that very desperate Friday night and my call was forwarded directly to Brett's cell phone; he's the CEO. He was out on another job at the time. I described the problem, and Brett suggested we FaceTime so he could see our boiler and try a couple of very basic things with me on the phone to try to get things back up and running. (We're a ways outside his usual service area, and it was a busy night -- so he didn't think he'd be able to get out here. But he wanted to see if he could help.) When I couldn't get it going over the phone, he said "I'm coming out there tonight. We're gonna get your heat back on." Around 9:30pm on that bitterly cold Friday night, Brett showed up with his gear and didn't leave until the job was done after midnight! He was determined to get our heat back on. And he did! Oh, and then he went to another job after he left us at midnight! He's the owner of the business. It was now Saturday morning. But he had folks in need and didn't want to leave them hanging. We can't say enough about Brett. We're so thankful to him and would give this place 100 stars if it was possible. There should be more people and businesses that care about others the way Brett cared about us that night. Please, please support this small business! We are SO happy we did.

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

I was away on business and not only did Mike and his man come out in a blizzard to get our heat…read moregoing. He did something that was unbelievable to me. He and his man shoveled all the walkways and the driveway so my wife could get her car out in the morning. They did this because they wanted to make sure the repair would work, and after the installation of the part, there was a certain amount of time the system needed to reboot. I repeatedly tried to pay him for all the extra attention and he refused. This is a true pay it forward company. There are few of these type of businesses these days. He limits his client base because it's not about the money it's more of a passion for this guy. I wish you nothing but more success.

Delayed in writing this review. My Boiler was leaking, and I spent 3 months with my add-on…read morehomeowner's insurance. It was a nightmare; they sent five different HVAC or plumbing companies. When I called insurance to find the next step, I was told they have to send it to another company, for some reason. It came to a head at the end of September, and they finally agreed to just pay a base fee for coverage based on the plan. Prior to this, NO MENTION of a cap payout prior! They provided a quote and phone number to do the job from one of the plumbers who came out. It was an LLC. When I searched the phone number, it was linked to a plumber and a driving school! Needless to say, did not go with them. Now, the reason we are here... along came Peace of Mind plumbing. Mike arrived as promised, quoted the job, and provided a date to install, no fuss, no muss. The installation date came, and it was magic. From the delivery of a new boiler, the breakdown, the tow-away of the old unit, and the installation, everything was flawless and clean. The "Peace of Mind" team worked as an artistic swimming team (including music). It was a pleasure to see the teamwork. A shout-out to Mike and his team. Enrique S

Cordt installed our new boiler. Great job. responsive, reasonable, friendly and very neat…read more Overall a super job and finally glad to find a great plumber.

Phil, Max and Nancy are wonderful to work with. I've had a hot water heater installed by them and…read morehave scheduled a boiler replacement. Super professional team, honest, reliable, highly skilled and prompt. Kinda don't want to let the secret out, but they deserve the praise and the business.

Prompt communication. Shows up quickly and on time. Reasonable prices. Explains issues clearly…read more Great service overall.

These guys are the best. I had a new hot water heater and Pressure Reducing Valve installed by…read moreAustin and his partner. Austin did an outstanding job. Fabian, the owner, is a very honest and genuine person. He delivered everything that he said he would. Thank you!

Very responsive! They came within 2 days of me reaching out, arrived on time and got the job done.read more

Racso Plumbing delivered exceptional service fixing my Saniflo pump…read more Jordy, the technician, arrived on time and I particularly appreciated his attention to detail - he carefully wore shoe covers when entering my home and made sure to clean up thoroughly after resolving the problem with the pump. Highly recommend!

First, loved the way they checked on what the issue could be through messages with the pictures…read more Instant feedback on the estimate cost. Second, loved the time they took and the way they cleaned up. It was quick and the result was awesome and professional. Third, although had a tiny leaking issue, they came right back next day in the morning and fixed it quickly. Last, I was worried that I would get some feedback regarding to like "it will be hard to do etc, so the estimate price will need to be adjusted. But turned out I worried too much! They went with the estimate they provided in the beginning, worked on the job without a single complain, and provided fast response and help after service. There was nothing I could complain!! They are awesome! It was a A+++ business with them. I'm just so glad that I was able to find a professional plumber that I could trust for my house.

I have a single family house. My plumber for many decades has retired; therefore I need to find a…read moresuccessor. I tried Grossman due to good Yelp reviews & a friend in Mahwah recommended them. I met with Grossman to swap out a toilet & the water controls in a shower (non-emergency service call). Matt came to my house to provide an estimate. We scheduled a time for him to return a few days later (11/2020). They came and they did a good job. There were no economic surprises. They cleaned up their mess and everything works fine. I've attached a picture of his neat workmanship of the shower cartridge (hidden behind the wall). IMO, he did a good job & I will be using Grossman again.

The cold water shower needed to be replaced and the part to repair the shower proved challenging…read morebecause the part wasn't easy to find, but the plumber Henry Cruz made things happen and took care of the repair. He was friendly and professional.

They came quickly however for a kitchen sink clog they wanted over $600.00. I was told the high…read moreprice was due to the company going totally corporate. No longer independent owners. I guess they don't understand the market at corporate. Probably a bunch of pencil pushers that look at dollars without knowing the business. Don't waste your time