Beautiful old world hotel, and the staff like Craig, Niki and Betty were wonderful! The breakfast…read morewas sad and not good.

They are taking good care of this historic building. It's 100 yr anniversary this year!…read more Many different decor styles but makes sense with the change of ownership over the years This is my second time staying here The rooms are tiny Quiet at night even street side on a Monday night. No plays on Mondays Hard to turn around in the bathroom. We asked for one with a shower instead of step in tub. Glad we didn't have a wheel chair to work with cuz both rooms we have stayed in would not have worked. The staff was friendly , the maids friendly Just wish they would wait atleast til 9 before moving the furniture in the next room instead of 7 am The air conditioning does keep it cool. At 75 had to turn the fan off occasionally cuz it got too cold and I like chilly when I sleep. The breakfast is a deal for $5 but kind of got turned off when I saw staff replenish bread products with bare hands rather than gloves or using utensils. Will probably go to coffee shop across the street in the morning

Absolutely incredible experience. We reserved room no. 1 (I can't remember the name of the room),…read moreand it was absolutely delightful. There is no onsite staff, so you need to make sure you've received your welcome email which contains the door codes to enter. The room was elegant, with very high ceilings, completely decorated in the victorian style with lovely antique furniture, photos, and decor (old oil lamps etc.). The decoration was completely tasteful and not cluttered. Each morning, there is hot coffee prepared in the sitting room, which has a large table, lots of board games, and some comfy couches and chairs to sit in. My partner and I had an easy time doing a few hours of work each day in this room. The internet was fast and reliable. The hotel is very private, with no front desk staff and very few other guests, but there is someone on hand via phone or text, and they are able to get to the hotel within a few minutes to help with anything you need! They use a great platform for managing the reservation, where you can very easily purchase a 1pm late check out (for $25) - that came in very handy when we realized in the morning that we weren't going to be ready to leave at 11am! Thank you for a wonderful stay!

Super pretty room with double claw foot tubs. Really well appointed, could use a comfortable chair…read more No chairs in the suite. Great WiFi no tv but we brought our own little smart tv. 2 day getaway was very nice . Super flawless check in. Looking forward to staying again

It really does startle me that, not far from the hub of Ashland which offers delights such as the…read moreShakespeare Festival, that a hotel with so many rooms and amenities is available for a pretty reasonable price. We arrived at just before 4 on a relatively warm Tuesday after battling the large trucks on I-5. Staff was competent and welcoming, and gave us detailed instructions on how to access our room. After situating ourselves, we took full advantage of the pool and subsequently, the hot tub. Feeling fully refreshed, we would have dinner in the separately reviewed on-site eatery, then go into town to enjoy our show. Sleep was effective, and we were refreshed for our next big drive. If the pool isn't sufficient for your needs, there is also tennis, and easy access to a pizza pub and coffee cart. Need a reason to return! Only regret is not taking any photos, which will be undone on that next visit.

The location at exit 14 in Ashland is convenient, with gasoline, charging stations, restaurants,…read moreand shopping nearby. The Inn has territorial views and is well maintained and comfortable. My only criticism would be their Luna Cafe. It is strictly counter service and the bar was closed due to lack of staff. The espresso is terrible and the limit food selection is expensive.

Really impressive looking Best Western. It looks like a Bavarian Chalet. Nice and clean too. So…read moremuch foliage. A lot needs to be trimmed back but it's nice and lush. We got a ground floor, Dog Friendly room but it was just across from the pool where people were bring loud and annoying. I guess if my dogs were loud and annoying, then it would be drowned out by their ruckus. Ha ha! The floors are carpeted so hopefully your pet won't have an accident. I love that this one has a gym. I think its a first for me at one of these Best Westerns! It's a decent gym. I've seen worse. But I love having the option to go to the gym!

If you're looking for a high-end place, walking distance to downtown or not a fan of dogs, this…read moremay not be the place for you. I keep this a solid 4 star simply because the staff was outstanding incredibly helpful and they truly were dog friendly. The rooms while little dated, they were clean and comfortable. This may also be because we required a dog friendly room. That they gave us a pet pack, which included a sheet for my dog to sleep on. Might only complaint is the parking lot is a little tight and our room was on the first floor near stairs. I'm just not a fan of being on the first floor so that's a thing and not the hotels. I would definitely stay here again

Great location, interesting rooms, and accommodating staff. I stayed in the Copenhagen suite, and…read morethere was a temporary problem with the AC, but the staff did everything possible to make it right. I really appreciate all the effort, and ended up really enjoying my stay. The breakfast was accommodating to any dietary restriction as well.

Everything about this place was spectacular. The rooms were comfortable and beautiful and had…read moreeverything you would need. The breakfasts were the best we've ever had. The place is convenient to all the restaurants and theaters. We were lucky enough to be there while it was slow and we got to meet and chat with the owner, who is warm and charming and knows everything Oregon. Just a top notch experience!

place is fantastic, nary a complaint... recommend Room 2, the sleeping porch............read more

What a special place to stay while you enjoy your time in Ashland. We arrived past 5pm so we…read morechecked in by ourselves. It was a seamless experience with the keypad and our room was gorgeous. We stayed in the Captain & Lizzie McCall Suite. It is simply stunning. The king bed was wonderfully comfortable and the furniture and decor was lovely. We thoroughly enjoyed the delicious chocolate chip cookies and milk too. Breakfast was yummy too and right on time. The coffee was strong and food arrived promptly (perhaps the bacon was a little dry- but otherwise very well executed). I appreciated their communication in the days approaching our stay. Everything was seamless, comfortable, and relaxing. Exactly as we expected. highly recommend!

Also immeasurably wonderful is the service!!! Our brunch waitperson Monica always delivers the…read morejuices of choice and then comes the extraordinary cuisine. Each brunch a delightful experience in the most beautiful setting and scenery:-) Even the creative folding of the beautiful linen napkins and the creative, playful salt & pepper shakers on each table. The coffee/tea service is just the beginning of the day w/ huge, warm Buttermilk Biscuits or Scones! Happy to be home safely, but missing this fine Inn.

My husband and I stopped to stay a night in Ashland on our way home from Eugene. We love Ashland…read moreand decided to stay somewhere different than we normally do and chose Country Willows Inn and I am so glad we did! This is a stunning property. It has a huge Willow Tree in front, a pond with ducks, a gazebo with a beautiful garden area and pond with fish, and is just so well done. We watched deer in the morning while we ate our breakfast! Lisa was so nice and took good care of us! Cookies when we arrived, a handwritten note, truffles in our room. Super friendly and helpful when we arrived. Every detail was so wonderful. There is a pool also but it was closed due to the weather being too cold but I'm sure it's amazing in the summer. Parking is good also. The inn is not too far from downtown and they offer a delicious breakfast as well. We had apple cider crème brûlée and sweet potato hash with chicken apple sausage. Good coffee too! Overall we really enjoyed our stay and will definitely be back to this lovely and charming place!

Dinner at Inn was excellent Breakfast each morning was…read moredelicious Staff was friendly Duet Suite was spacious, quiet & clean We will be back!

Everything is top notch first class here! Lovely gardens sparkling clean rooms comfy beds…read more Great people Laurie Michael and Drew do it right! Our all time fav in Ashland for pretty close to 40 years! Thank you all!

Quiet. Secure. Incredibly comfy bed, pillows, and bedding. Bathroom completely remodeled and…read moreamazing.

Lovely, Lovely establishment. Comfortable beds. Fantastic kitchenette. Peaceful surroundings…read more Gorgeous bathroom. Great Wifi. And wine glasses?!? Who does that? Incredible staff: helpful, kind, responsive. Linda, the GM, is on top of things. Front desk gentleman (Mason?) is top notch. Mere steps from Southern Oregon University. If you haven't stayed at The Palm yet.....I forgive you. But please do better! (For your own sake). I will certainly be back here again. The ambience is just what you'd want.

Great value for the service provided. $5 good breakfast is cheaper compared to California even with…read morethe room that will be double there for a beautiful suites hotel.

I rarely leave negative reviews, and I always try to give a business the opportunity to make things…read moreright before posting publicly. Unfortunately, Lithia Resort chose not to respond at all. During our two-night stay, the entire hotel lost water at approximately 10:00 PM, and it wasn't restored until around 6:30 the following morning. This wasn't a minor inconvenience. My daughter was in the middle of a shower with soap all over her body and had no way to rinse off except with bottled water. We couldn't flush the toilet in our room for the entire night and had no choice but to continue using it. It made for an incredibly unpleasant and unsanitary experience. Things happen. I understand that. Hotels can't always prevent emergencies. What matters is how they respond. When we checked out the next morning, the manager acknowledged the situation and told us they would be applying a discount to our stay. That never happened. After returning home, I sent a courteous email to the hotel explaining what happened and simply requested that they refund the one night that was affected. I wasn't asking for both nights. I thought that was a fair and reasonable request given that one of the most basic services a hotel provides, running water, was unavailable for nearly nine hours. They never responded. No refund. No discount. No apology. Not even the courtesy of a reply. The complete lack of communication is honestly more disappointing than the water outage itself. Problems happen. Ignoring your guests after promising to make things right is a choice. Based on our experience, I would highly recommend staying in a different hotel when visiting Ashland.