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ARCO

3.0 (2 reviews)
Open • Open 24 hours

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4 months ago

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7 months ago

Horrible customer service. Sold me bad Vuse pods and refused to exchange or refund. I will not be giving this store my business any further.

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Flyways Hilander Chevron

Flyways Hilander Chevron

(1 review)

One of my all-time favorite Shell gas stations, became a Chevron last year. Time to provide an…read moreupdated review! First, I need to talk about the customer service. I've been a frequent customer since maybe 2008. This location somehow always manages to hire GREAT employees, and hold them for a long time. I was very close with a woman, who left closer to a decade ago, that had worked at the location for almost 30 years if I recall correctly. I miss seeing her, she once held a poster for my friend and I, since she knew we'd want it. I still have it up in my room. Let's next talk about the inside and the outside. Their gas station is amazing. While it may not consistently be one of the cheaper places, I don't know that it's too frequently one of the more expensive places. I think it's typically standard in the middle. Back to the pumps themselves. They're great, clean, and there are enough of them. Parking is SLIGHTLY cramped, but honestly that's the case with so many gas stations in town. AND it's better than most of those. So no points revoked for me. Inside is extremely clean as well. It's not the BIGGEST, but it's average sized and well stocked. They should have new products close to when they release, and their hand scooped ice cream is amazing. I haven't had it in a while, so I don't know if it's affordable, but there's not too many dedicated ice cream spots in town...so it can't be THAT crazy expensive, I'd think. It's incredibly easy access. If you're heading north, just make two right turns and then turn right into the establishment. That's done with ease unless there's somehow insane traffic in our small town. If you're heading south, it just has one left turn and right lane merge to start with, and neither are very bad or difficult to do at all. Overall, their employees are some of the best in town. It is one of the CLEANEST locations in town. They have a good gas station AND convenience store. I really don't know of too many locations I've EVER been to, that compare to this.

Sinclair

Sinclair

(3 reviews)

PSA: this used to be a Chevron. It's now a Sinclair…read more Where do I even begin with this establishment? It's tough to decide, because there are some major issues. I'm being very generous with my three out of five star rating on here. Let's start positive, I guess? I have always had no problems with the employees. There's usually a lot of them, this location usually has a high job turnaround, but the employees are always nice and ALMOST always friendly and talkative to boot. Another HUGE positive for me is their massive drink selection. I'm not referring to alcohol, because I don't drink. Never have, never will. But their selection somehow used to be even bigger, before they added the beer cave. It's still insane, and it's better than the food selection which already good. They have a reasonably big convenience store in general. But their drink selection isn't just big, they mostly get new things on time...or even before they're released. Sometimes WELL before the release date. So, there are my positives. Onto the unfortunate negatives. Maybe I'll just keep them brief. I hate talking negatively. First, the obvious. They have many photos of shoplifters up. Ever since they added the beer cave, which I believe is one of the biggest in town for convenience stores...the quality of clientele has deteriorated. Many customers are shoplifting now, to the point their photos get on the window outside...so, yeah. More homeless people, odd people, or both are starting to show up as well, hanging around outside or sometimes walking through inside. It's nothing crazy, but it's a huge change. This location is dead center of Kelso, the main road Allen Street, and just obviously used to be more busy with more out-of-towners and regular folks alike. Nobody has personally bothered me, anyone I know, or even just people in general from what I've heard. So, I think it's just starting to become an average location in town, which isn't inherently a problem. So that's why I'm able to give the generous three out of five star rating. I'm also able to get the rating slightly higher because, there are now plenty of periods where it's completely vacant, when it used to still be pretty busy. Nobody getting gas, shopping inside, or hanging out around the outside. So, if you time it right, you could be completely alone. Let's do another positive, because I really REALLY hate being negative. (But I also really hate dishonesty.) Their hot food selection is great. There's a wide variety of options, it's always in stock, and it's pretty affordable. I don't get their hot food A LOT, but it's ALWAYS tempting. Okay, back to another negative...and it's also associated with the new visitors. This location has started to become more dirty and messy. Outside it's starting to look worse, which is a huge issue considering they've NEVER had enough parking spots. Or enough parking spots that you can easily get out of. OR enough gas pumps, or gas pumps that are easy to maneuver when attempting to enter or exit. Inside, it's starting to feel cluttered and unkempt, along with also starting to feel dirty. Which is just unfortunate. I know it sounds like I'm low on this establishment, but I'm really not. It just used to be a much nicer location, and seeing its quality decline is disappointing. Especially considering they're now a Sinclair. I don't know if that necessarily means anything else new would occur. But a rebrand, to me, feels like the time to do so. Overall, you're unfortunately gonna find that this establishment is cluttered. Dirtier than before, with more shoplifting and interesting folks around. But for the many flaws, they make up for it with the inside the convenience store, with the fact that you should be able to stop by and have no issues with anyone, and with the how central the location is. Man, I hate speaking negatively. I hope this wasn't a bad review. Or a cluttered one, like the store.

I stopped at this Sinclair to buy a drink, hot food, and some lotto scratch coins for my daughter's…read moreschool project. While I was in line, the cashier (a blonde woman with glasses) told me I couldn't take all of the coins and asked me to put some back. I told her that was fine and planned to do so, but I didn't want to leave the line. Instead of handling the situation professionally, she accused me of stealing, used extremely offensive language toward me, and involved the manager. The manager witnessed the situation, did nothing to address the employee's behavior, and told me to leave the store. I did nothing wrong and was treated with complete disrespect. No customer should ever be spoken to that way. Very disappointing experience.

Boondox Gas & Grocery

Boondox Gas & Grocery

(2 reviews)

This location is just as good as the other classic location, if not better. Let me explain…read more One of the biggest advantages is the location, it's closer and more convenient to access. But let's move on to the things that are just as good. Outstanding customer service. Employees know what they're doing, they're efficient and friendly. I was in a line just today, and it went through fast. Gas pumps are good, and the gas prices aren't the highest or the lowest. Easy access to the pumps. Enough parking, but also right next to a big parking lot if there isn't. Inside is very clean. Fridges are really cold. Selection is good, prices are good. They may even carry food or drink that's not super common elsewhere. What else can I say? If you love the original Boondox location, you'll love this location as well. Please check them out. They've been doing well so far, but I know the original location is a mainstay. Don't sleep on this.

I bought two vapes and stepped outside to test them and one was non functional. Immediately I went…read moreback in to exchange it and was told that since I went outside that it was non returnable. It was a vape with a digital gauge on it that still read 100% so it was obvious I wasn't trying to return an empty vape. On top of that the cashier seemed pretty happy to tell me that they wouldn't take it back. I was never told I had to test the vape inside and most businesses do not want you vaping inside. What a horrible way to treat people. They may have a good selection of vapes but they are $10 more per vape than other stores and with a return policy like that I will never return there. I expected better from a locally owned business.

Speedy Mart

Speedy Mart

(9 reviews)

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I had to do an updated review, I come here too often to NOT. It's been over four years since my…read morelast review, so let's check in. I can't speak on the gas prices, because I don't come here to get gas. But as for the pumps themselves, they look clean and easy to use. Major pro, because sometimes that's not the case. As for the minit mart, man oh man is it one of my favorites. It always has a selection of beverages I'm looking for...and often has new varieties available a few days or even a week, before release. Prices aren't terrible either. It's a relatively clean minit mart too. Also relatively spacious, and I'm drawing a blank...but there's diner tables I think? I'm 99% certain. As for the non-beverage selection, always stellar too. ON TOP OF the hot food at the register. I live in an unusual setting, we have a whole three-story building to ourselves. There's a minit mart across the street...no hot food. This place satisfies that urge. Now for the main event: the chicken on top of the building. I call this "the chicken store" and my FRIENDS know where I mean. This IS the chicken store. I always saw that chicken as a very young child, and wanted to go there. As for employees, you know I've never seen the same worker twice. I've never had any problems, though. I just can't name a particularly outstanding person. Overall, this checks every box. Clean gas station, clean minit mart with good selection, and a chicken on the roof...maybe that last box doesn't need to be checked everywhere. I can't recommend this place enough!

Please get someone in there that speaks and understands English. It's frustrating when I can't…read moreunderstand the person and he can't understand me. It pisses me off to no end.

ARCO - servicestations - Updated May 2026

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