I switched to Expertec in 2024. Since then, there have been three major repairs: replacing a wheel…read morebearing hub, replacing both catalytic converters and replacing front/rear machine break drums/rotors. The service has been prompt, courteous and professional, and the communication excellent. It's such a relief that these guys have my back. Most importantly, my 2006 Toyota Tacoma (157,000 miles) is still going strong. Thank you, Expertec!

It's my car's time of year again .. oil change!…read more Parking: They have a small parking lot with limited parking spots. There were no spots when I arrived, so I just parked in front of the shop. Ambiance/Environment: The inside is small with a waiting area and a coffee station in the corner. The couch and chairs are comfortable and clean. There were consistent customers coming in n out for a weekday. Service: I called the shop before coming in to inquire about same day walk ups. Manny answered the phone, and he mentioned they were able to accommodate walk ups. When I arrived, he was also the same person that checked me in. He was nice and efficient. Majority of their workers speak Spanish and English. They offer complimentary shuttle services. Though, I couldn't take advantage of this service bc their driver was on lunch. My car needed a full synthetic oil change. If you have a coupon, make sure to present it at check-in. The coupon I had was for an oil change starting at $39.90. It cost $79 after taxes for my oil change; which is about average price nowadays. Since I couldn't use their complimentary shuttle services, I decided to wait there. It took about an hour for them to finish. They take cash or card as a method of payment. Thankfully there's no extra fee for using card.

Jesse is the reason my cat is alive…read more Last weekend, during the Garden Grove toxic chemical evacuation, my tuxedo cat decided that the undercarriage of my cousin's Tesla Model Y was a great hiding spot. It was not. He was wedged in there for 12 hours with no food, no water, and zero litter box access. He was absolutely losing it. I ran through every option. Fire department? Busy with the actual chemical explosion rattling all of OC, fair. Animal control? Ghosted me. My cousin, currently out of the country, tried Tesla Roadside Assistance through the app. Tesla's answer: their technicians are not trained to rescue animals. Noted, but deeply unhelpful in the moment. Two other mechanics passed too. Jesse was my third Yelp attempt and my last real option. He showed up within two hours, no fuss, and got straight to work. He tried everything - the frunk, underneath, removing the right wheel - methodically working different angles for an hour and a half because my cat had chosen the most inconvenient possible position to be chonky in. Jesse stayed patient the entire time and got him out safely. My cat is home. He is fine. He is completely unbothered, as cats are. Jesse showed up when nobody else could. That is not something I will forget. Oh, and his prices are insanely reasonable. If you need a mechanic who will actually show up and problem-solve, Jesse is your guy.

I paid Jesse $120 toward motorcycle service, and apparently accepting payment was the only part of…read morethe job he was interested in completing. I had ordered a part and was waiting for it to arrive, so about a month passed. During that entire time, Jesse never contacted me to ask whether the part had arrived or to follow up on the work I had already paid him to do. I eventually had to reach out to him myself. Over the following three weeks, I sent multiple text messages and called several times, all of which were ignored. After getting nowhere, I called from a different number--and suddenly Jesse answered. His excuse was that he had been "busy." I asked him to send me my money back and he hung up and blocked my number. In total, nearly two months passed after he took my money with no communication, no follow-up, and no attempt to complete the service. Being busy may explain a delayed response. It does not explain ignoring a paying customer for over two months while continuing to keep their money. That is not poor time management; it is poor business practice. There was an $80 diagnostic fee, so technically I am only out $40. Financially, it is not a huge loss. Professionally, however, it says everything I need to know about this business. A reputable business does not take payment, fail to complete the agreed-upon service, ignore every attempt at communication, and then offer excuses only after being reached from a number it does not recognize. The motorcycle needed a diagnosis, but the bigger problem turned out to be the business itself: unreliable, unresponsive, and completely lacking in accountability. I would not trust Jesse with my motorcycle again, and I certainly would not recommend paying him anything upfront.

I had such a great experience with Gino and Jose! I drive a Fiat, so finding someone I trust to…read morework on a European car can be a little stressful, but they did an amazing job and made the whole process so easy. They called me almost everyday to update me on the process, any costs, or timing concerns. Gino handles the front and was extremely personable, helpful, and honest throughout the entire process. He took the time to explain everything clearly and never made me feel pressured into unnecessary repairs. Jose did the actual work on my car and did a fantastic job -- my Fiat is running great! My ac was causing lots of issues and has been running cold for a week now! I am always hesitant to have just anyone work and the Fiat but he clearly knew the car and specific details. It's really refreshing to find a shop that feels trustworthy, knowledgeable, and genuinely cares about their customers. I would absolutely recommend Gino and Jose, especially to anyone looking for someone comfortable working on European cars. I'll definitely be coming back!

This place is a gem. I just moved to the area and stressing out to find a good mechnaic. With a lot…read moreof stress and burn out, I found Orange Empire. Gino, great guy at the front desk is the first great sign. He says Jose is one of the nicest people ever, couldn't agree more. Definitely helped me out while I was going through a lot. I made the EASIEST mistake known to cars, and they could of easily overcharged me, but didn't. And honestly for that, I am so grateful. I didn't make the best first impression, but they did. Think I found my new mechanic. If vou liked what vou read and need to get your car fixed, come to Orange Empire Auto!

I would definitely recommend this place because of the quality of work they do. I came here to get…read moremy coilover height adjusted after the previous shop I went to did a poor job and left my ride height uneven. Keith and his crew took care of the height adjustment and alignment, and I'm really happy with how everything turned out. The car looks and feels much better now. Their prices are also very reasonable for the quality of work they provide. I would definitely come back here for any future work on my car. Thank you to Keith and his crew for taking care of my car and doing the job right!

First time here today. Might be my new go-to my mechanic now…read more Got the oil changed, coolant drained and refilled, as well as the valve gasket cover replaced along with my air filter. My previous go-to mechanic tripped me with a quote of $575 for the valve gasket cover replacement (I assumed they meant the entire thing, not the rubber seal). So I went to this place due to reasonable prices. Their labor prices are also more competitive. The only downsize is that they don't do appointment. Otherwise; so far so good.

Amazing service, quick (10-15min), affordable, friendly staff, professional - highly recommend! I…read morebought a lightly used tired that looked practically new for half the price out the door of what I was quoted at American tires. I had a concern that maybe the price was so good because they were using tires that were patched or something but nothing could be further from the truth! They shared were they source their tires from and rest assured you're getting a great deal for sometimes practically new tires. These guys and girls are the real deal. They have earned a life time customer and my trust to send my friends and family in the future!

Service requested was spot on, called for a used tired. Fair pricing at 60 otd, it was done…read moreimminent i came back. One of the fastest pit stops I've ever made in my life. George was the gentleman that helped me. Fred was the worker on the register. 10/10 would come back and will recommend to others.

My son is a freshman at Chapman and his car was having battery and start up issues. We are located…read morein Northern California so we are not close to help. After looking up on Yelp, I found this place close to campus. I called for help and Joe helped immediately by scheduling a time that worked in between his class times. My son brought his car in today and they were immediately able to secure his loose connections on his battery. No charge. I am not usually a person who does Yelp reviews but as a parent who lives 7 hours away, thank you for taking care of my kiddo. :-) We will pass on your info!

I used Chapman Auto for years because they were close to me, they were knowledgeable, and they were…read morefair. It was sold recently, but I went there based on prior dealings. Recently they charged me $220 just to do an OBD II computer check on my Check Engine Light. As I was walking back to work, I stopped in at another Auto Repair Shop, and they only charge $75 for the Diagnostic. The change of ownership has apparently (significantly) increased prices to cover the purchase.

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

During a moment of stress and uncertainty when your car stops working. I took my car to Placentia…read moreSuper Service and was helped by Ricky who made the process easy and stress free. He was clear and thorough with explaining diagnostic result and options. He went above and beyond. I got my car the next day working like new. I was also impressed with the cleanliness of the front desk, offering beverages and snack to their customers it's not something you usually see or experience.

Placentia Super Service 5/5 Stars -- Outstanding Service!…read moreI recently came into Placentia Super Service and had the absolute best experience thanks to Ricky. I stopped by to get a light bulb replaced, and he went completely above and beyond--he was not only lightning-fast, but he even helped cover the cost of the bulb so I wouldn't have to deal with the extra hassle. Finding a mechanic who is this honest, kind, and genuinely cares about helping people out is rare. Ricky's professionalism and efficiency are unmatched. If you head to this shop, do yourself a huge favor and ask for Ricky--your car will get taken care of ASAP, and you'll leave knowing you're in the best hands possible!

Coming to EMD Auto is about as easy as taking a walk in the park. Quick, relaxed, straightforward,…read moreand you leave satisfied. No unnecessary headaches, no sitting around wondering when someone is finally going to pull your car in. This is our second time bringing our 2025 Audi RS3 to EMD for maintenance, and both experiences have been great. Both times we've worked with Thomas, and he's genuinely one of the reasons coming here is so easy. He's down to earth, easy to talk to, and scheduling is always a breeze. You do have to call to make an appointment, but I actually prefer it this way because when you arrive and check in, they're ready for you. They pulled our car in almost immediately. No appointment at 9:00 just to watch your car sit outside until 9:30 like you sometimes experience at a dealership. Parking is another small thing that makes a difference. There's plenty of space, so you're not circling a packed dealership lot or squeezing between cars just to drop yours off. What I really like about EMD is that they're not limited to basic maintenance and repairs. Yes, you can bring your car here for regular service, but the exciting part is the modifications. Intake, intercooler, downpipe, exhaust installs, Stage 2 setups and more. This is definitely a place for enthusiasts, but you don't need to be a car expert to come here. That's where Thomas really stands out. You can tell him what you're trying to accomplish with the car and he'll take the time to explain the different options, what you actually need, what makes sense for your goals, and what doesn't. There's no attitude or expectation that you should already know everything because you own a performance car. Ask questions and he'll explain it. That is especially important to us with an RS3 because once you start modifying these cars, one change can lead into another. It's nice being able to have an actual conversation about what you're trying to accomplish instead of feeling like someone is just trying to sell you the next expensive part. The waiting area is also surprisingly comfortable. It's clean, open, and has plenty of room to sit. There's a TV, comfortable chairs, and most importantly when Southern California decides to cook everyone outside, it's nice and cool inside. You can actually relax while you wait instead of feeling like you're sitting in the corner of a repair shop. Then there's the pricing. Compared with what we're used to seeing at dealerships, EMD's prices are significantly more reasonable. More importantly, you don't get that feeling that you're about to receive a list of mysterious "recommended services" and random charges you weren't expecting. Bring the car in for what it needs, talk through the work, get it done, and move on with your day. For anyone with an Audi or VW, especially someone who has a performance model or plans on modifying it, EMD is absolutely worth knowing about. We're particular about who touches our RS3, and after two visits, we've had a consistently good experience here. We'll definitely continue bringing the RS3 back for maintenance, and knowing they can also handle the fun stuff makes that decision even easier. Now the only dangerous part is coming in for maintenance and leaving with ideas for the next modification.

I have been bringing my VWs (Jetta GLI and GTI) to EMD Auto for the past 7-8 years now and have…read morealways had wonderful experiences; from everything like oil changes to oil leaks, o2 sensors, carbon cleanings and just general automotive Q&A and advice via phonecall and emails -- Thomas, Tyler and the team have always been amazing and helpful! I moved out of Anaheim a year ago and will still make the trek to have them check out my car. They're the best! Thanks EMD Auto!

Quick story. Ordered tires from Walmart, and scheduled an install. Got to the store and the said…read morethey couldn't install the tires on my custom rims. Lame. So they send me to another Walmart that they say can do it. That store says the same thing. They won't install the tires because they're afraid of damaging the rims. Now the good part of the story. The Walmart manager refers me to JR's. I go to JR's and I'm worried they won't install the tires since I got the tires elsewhere. Nope. JR himself gives an amazing warm welcome, gave me a more than fair install price per tire, and started on it immediately. No waiting. The guys are now my only stop for tires and wheels. JR and his team are highly skilled....and happy! What an amazing combination. Well done JR!!

First and foremost, this review is long overdue!…read more I can't say enough great things about the team at JR's Wheels & Tire. I'm beyond grateful for the outstanding service they've provided. They definitely deserve a 10/10, and I recommend them 100%! They installed a train horn on my F-150, and they absolutely nailed it. The installation was clean, professional, and now my truck sounds like a beast! On top of that, they gave me an incredible deal on my wheels and tires. It's hard to find a shop that offers both top-quality work and fair prices, but JR's Wheels & Tire delivers on both. If you're looking for honest, reliable service and great prices, don't hesitate to stop by and check them out. I guarantee they'll take care of you. Thanks again, JR's Wheels & Tire--you've earned a customer for life!