Erik and the Sweetwater team are top-notch recommended to anybody who has a Plumbing needread more

I'm very satisfied. They showed up on time and diagnosed the water heater problem quickly…read more My only gripe is they add in a flush without asking for $125. However, if you buy it up front it's a $50 discount. I bought it, but I want to know it's there.

I had a pretty good idea what was going on. When Clay showed up for the free estimate, he showed…read moreme the problem, what the solution was (buy a new shower head) and how (easy it was) to replace it. He then Jedi mind tricked me into getting some preventative maintenance that an actual plumber might be needed to do, which I agreed to. Noah showed up the next day, ahead of schedule and despite setbacks (having the wrong part) finished early. 5/7 - would recommend.

We woke to the sound of rushing water at 5am. Water heater had bad leak. Had to turn water off to…read morehouse. Called 4 other plumbers until we found one able replace water heater that day. Biggest challenge was it was located in our attic on third floor. It was such poor design in our house by original builder. Attic opening was not big enough for new going in and old one coming out. AJ and Tucker were great. Got us up in running that day. Worth every penny not to have to wait three days other plumbers quoted.

Great service at a reasonable cost. They did a great job and I will be using them again.read more

I contacted Joseph Rose plumbing in Durham, North Carolina about three plumbing problems I was…read morehaving. They scheduled to come by my house at 1 PM on Monday. By about 1:45 they had not arrived. I called the company, but no one answered. I left a phone message. I was called back in a couple of hours and, and the secretary/scheduler informed me that the job they were on was taking longer than expected. She then asked me if they could reschedule for tomorrow. I stated that that was not convenient for me. I finally relented and agreed to meet them on Tuesday. If I recall, the one technician was about 30-45 minutes late. She informed me that she had not been told about fixing the lack of shower hot water or about cleaning the mold out of our faucets but had only been told about cleaning the water heater! She arrived and started to flush the water heater. She then informed me that her new water pump that she needed for that job was defective and kept tripping the circuit breaker. She asked me if she could come back the next day at 8:30 AM! This was early for me in terms of usually sleeping longer, but I agreed in order to get the ordeal finished. She came with a young helper, and they completed the work. Rose appeared to be competent and, furthermore, she communicated well with me which was an appreciated change from her handler/scheduler. She and I talked about the benefit of the whole house water filter. She stated that she would get some information and send a proposal. That never happened. As you can gather, there are two significant problems with Joseph Rose plumbing, according to my experience with them. One is the absence of adequate and efficient communication, and the other is a lack of follow-up on what they say they will do.

contacted FullStack to unclog toilet and check on odor from master bathroom sink. Appointment made…read moreand after a 4 hour wait, Full Stack called and cancelled saying they were too busy. They made another appointment for the next day. They called prior to the time for second appointment and called to cancel again. WOULD NOT recommend this company as they are irresponsible and not worth any wait. Don't bother with FullStack!!!!

Jeff from Full Stack came this week (June 2025) to replace my AO Smith 50-gal natural gas water…read moreheater and also installed an expansion tank. The installation was extremely well done (much better than the job done previously by a different firm). Jeff was pleasant and explained a great deal as the work proceeded. I am a return customer (they came out to fix a toilet, also well done) and will use Full Stack in the future. Good to have a local company that does top-notch work!

Cary plumbing completely replaced our Quest pipes with Pex throughout the entire upstairs. They…read morealso put in all new fixtures, sinks, drains and pipes for our master bathroom remodel. This was a completely new design which entailed removal of all plumbing for the new layout. Mike Tingen with Cary plumbing was the lead plumber from start to finish on the entire project. His attention to detail is phenomenal!!! We will use Cary Plumbing when we remodel the kitchen and Quest pipe replacement downstairs in the 2nd/final phase.

On the Saturday of Easter weekend, the tenant in my rental house told me the water heater had…read moreflooded the basement. I called Cary Plumbing. The guy on the phone told me a new one would cost $1900. I thought that a good bit high but maybe water heater prices had gone up, and it was a holiday weekend, so I said okay. When the technician came he told me it would be the $1900 for the heater itself plus another $400 or so for his labor, and that if I didn't do it that day, who knows when it could be scheduled on a normal workday. By then I was frustrated and didn't want the tenants without hot water for a week or so while I haggled over money. I told him to go ahead. After paying $2600, including tax, I noticed in Lowes that their water heaters still cost $700. They actually haven't gone up much. $700 plus $400 is what this should have cost. I paid roughly $1500 more than I should have. The technician left a small paper indicating I paid in full but it had no information about the water heater make or model and nothing about warranties on the heater itself or installation. I texted their office asking for those things and was ignored. Then I left a phone message and was ignored. Finally I drove to their office and was told my case has not been processed and they'll send me everything when it is. I'm still waiting. I feel this is the worst I've been cheated by any company in decades.

I recently had RDU Plumbing replace a mixer valve in my hall bath. Brian was responsive, on time…read moreand also the quote to replace was very reasonable. He also went the extra mile and replaced the toilet seat I had purchased to replace myself in the same bathroom, without charge. He gave me a quote to remove my current garbage disposal which is reasonable. I will be calling him soon for that work. I highly recommend his services.

Does not service attic installations of water heaters.read more

Excellent work, honest, fair pricing, and professional. What more can you ask for? Not only did he…read morerepair my issue. He even showed and told me how to avoid it in the future.

Even if you have a regular plumber give this one a call next time you need one. He fit me in and on…read morea holiday weekend. I saw a review on next door and a friend pulled up the same name as a 5 star so in desperation because my regular (Cary plumbing is booked too far out) . He is Amazing, Fast, Honest plumber and I felt totally safe with him coming to work without asking someone else to be around. Price was more than fair, a bargain really. highly recommend.

Great friendly service from Matt today and quick turnaround. Very helpful resolving two issues.read more

Very professional, they know what they're doing and were able to advise me about things that need…read moreimmediate attention vs what can wait a while vs the things that are just normal and not to be worried about. We bought a house and they replaced corroded joints, installed an indoor master shutoff, serviced our tankless water heater, replaced cheap corrugated drain pipes with pvc traps & pipes. Great communication and prompt service.

Update: We hired Jayk's again for repairing a sink's valve and installing a new faucet. The…read moregentleman who showed up was quiet, competent, and efficient. He installed the sink and went on his way. The charges were very reasonable for the work. And that's when I became a total idiot... I noticed cracks in the sink's bowl. I called Jayk's. The person asked for a snapshot of the problem. I sent it and (honestly) said I didn't remember if there were crack that large before. A minute later Jayk's sent me a photo of the pre-work sink. Yep... there were the cracks. I apologized profusely and they were cool about it. Apparently the old ugly faucet was all I could notice. So...yeah...I'm a dummy who has become too used to contractors creating as many problems as they fixed. Not Jayk's though - they're great.

Jayk and his team were immediately responsive, communicative, prompt and offered a competitive…read moreprice for water heater replacement.

Eugene and team gave great service in a timely manner in a time of need. Great follow up service as…read morewell to ensure that all was well. Many thanks.

Eugene and his team did the plumbing on my second addition of my house. At the same time, they also…read morereplaced a few faucets and fixed excising toilets, and replaced water heater. Overall, really nice team, work clean, good communication, reasonable price. Will hire again.