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    Freddy's Frozen Custard & Steakburgers

    Freddy's Frozen Custard & Steakburgers

    3.9(48 reviews)
    46.0 mi
    $

    I have no idea where to begin on how bad of an experience I had on November 18th. I took my…read moredaughter in to get something quick, I guess that was my first mistake. It took almost 30 minutes to get our order and by that time my sandwich and her chicken strips were cold. My sandwich sat there over 10 minutes after it was made. Poor young man running the fryer told me he was looking for a new job and I believe quit as the manager (or I think she was) went off on him and the entire kitchen staff. I know the staff were not doing well but the last thing I needed to see was the staff being taken to task. And it still took me right at 30 minutes to get food. The tables were not cleaned and the trash and here not emptied and were overflowing. As bad as all of that was, the bathroom may have been the worst part of the experience. You could smell the urine as you opened the door. My experience is that Freddy's does a poor job at maintaining and cleaning their restrooms, but this was the worst one I have encountered since a Taco Bell back in the 90s. It was so bad I wouldn't let my daughter use the restroom there. I heard the manager babbling about offering free custards to those who had to wait. I never got one. I saw several couples come in and when they witnessed the disaster in front of them, leave. I even told one group get ready to wait as it had taken 30 minutes to get food. They didn't take the hint initially but after five minutes at the register, they left. Look, I know it isn't gourmet food but cold and a 30 minute wait is unacceptable. I would have left but I had already paid. And the worst part was the restroom, pretty sure it would have been a health code violation. I am just thankful my daughter and I did not become ill from the food. This was sincerely the absolute worst experience at any fast food restaurant that I ever have had. If this location is open in 6 months, I will be in shock. Please avoid!

    Ordered burger with no cheese, no nothing, when we get the burger, guess what, there's cheese on it!read more

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    Freddy's Frozen Custard & Steakburgers - The inside

    The inside

    Freddy's Frozen Custard & Steakburgers
    Freddy's Frozen Custard & Steakburgers

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    Arby's - hotdogs - Updated May 2026

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