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    Arby's

    2.9 (8 reviews)
    InexpensiveSandwiches, Fast Food
    Open • 9:30 am - 11:00 pm

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    8 months ago

    we visited the Arby's on Shackelford in Little Rock. Anthony was so nice and courteous, brought our food to us.... always delicious!!!!!

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    3 years ago

    Love love love me some Arby's!!! Quick fast friendly and service with a happy smile and a thank you at the end

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    5 years ago

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    5 years ago

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    8 years ago

    Worst service!! I apologize for coming in and patronizing your business and being such an inconvenience to your day.

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    5 years ago

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    6 years ago

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    8 years ago

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    Beef-a-Roo

    Beef-a-Roo

    3.7(24 reviews)
    0.8 mi

    The son and I were getting hungry and the large mural for this restaurant caught our eye. We said…read morelet's give it a shot! We walked in to a large employee meeting they were having at tables near the registers. This felt strange as only a couple people were actually working and there was a manager talking to the entire staff that this or that can get you fired. Finally someone who was actually working took our order as he darted back and forth from kitchen to register. It's obvious there is no employee lounge but there has to be a better way to conduct meetings and communicate within the staff. We were never given a number or anything so we waited at the registers for quite a while after ordering. We finally saw him bring food to another couple who had been waiting since we walked and figured out, oh we sit and they bring it out. It would not have been hard for the employee to let us know we could sit. There was nothing ultimate about the ultimate chicken sandwich. Didn't even come with tomato and they forgot the lettuce. It was dry and bland. I reached for a napkin and there were none to be found in the dispenser. (I just grabbed a dispenser from another table easy enough) My son's cheeseburger was fine according to him but we both agreed the fries were awful. Barely warm at the start of the meal and cold and stale by the end of it, the shoestring fries were as edible as an actual shoe. Nothing remarkable about the steamed broccoli no seasoning to be found but at least it was in fact, real steamed broccoli, even though it didn't come out until we were halfway through our dinner. 3/4 into the meal a manager named Jasmine came to ask how things were and pleaded for honesty. She was absolutely fantastic and provided top tier customer service as she listened to me and did everything she could to make it right, including treating my son and I to very tasty milkshakes. This woman deserves a raise, I could tell she was sincere and cares about customers and the food. The menu is so large and the prices are fair, I may come back to try it again, but ONLY because of the 5 star service I got from Jasmine.

    I arrived on 21DEC2025 at the Residence Inn after a long day of traveling. I asked the front desk…read moreclerk if he liked Beef-a-Roo and I told him I wanted something close and fast. I had the $5.00 meal deal with roast beef and cheddar cheese, fries, and sweet tea. The service was fast and the manager was very nice. The roast beef was tender and delicious. The fries were thin and crispy. The sweet tea tasted good and tasted fresh, not stale. Best $5 meal that I have ever had! If I am in Little Rock again, I will enjoy another great meal at Beef-a-Roo!

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    Freddy's Frozen Custard & Steakburgers

    Freddy's Frozen Custard & Steakburgers

    2.6(48 reviews)
    1.5 mi
    •$$

    This particular Freddy's is a constant disappointment! First time, I found a bright red hair in my…read morefood. Tried to call several times, never returned my call. Then they gave me melted ice cream in my kids meal cups that had been refrozen. It wasn't even edible. Then today, i order several meals & every soda is flat. I go inside to tell them, they say they already know! Then why did I get paid & given these drinks? They said there's nothing they can do. This location needs better management, better employees. Go down to to the Benton location, THEY HAVE EXCEPTIONAL FOOD & EMPLOYEES!

    We just ate here for the last time, and it's unfortunate because we genuinely love Freddy's…read more Reason: the service here is consistently bad. We've eaten at this location several times thinking maybe they will improve, but we're convinced it won't. The food is usually pretty good, but today we ordered two turtle sundaes as a treat and were disappointed. There were barely any toppings which were oddly placed on the bottoms of the cups, and it seemed like we both were given smaller portions than usual. We can live with the portion size being a little off, but we're so over the negative attitudes of the employees here. We get it, we've worked fast food before, and so many patrons are simply not nice. But when you have paying customers who genuinely treat you with kindness, the very least you can do is fake a smile when you're taking their order. Bottom line: if crummy customer service doesn't matter to you, give this place a shot. Their food is good and they do seem to keep it mostly tidy (I get it, sometimes it's hard to do in fast food restaurants). But if you value customer service as much as your food, then go elsewhere. We certainly won't be back.

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    Freddy's Frozen Custard & Steakburgers
    Freddy's Frozen Custard & Steakburgers
    Freddy's Frozen Custard & Steakburgers

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    Arby's - sandwiches - Updated October 2026

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