Food is great and so was their service! I really enjoyed this place in and out no problem. I will be going back as soon as I get chance and keep it going. . read more

Didn't get my order right messes up my food and the window person was rude. Payed 35$ to have everything wrong asked for no pickles or cheese read more

Went here on my lunch break with some coworkers and inside dining was closed. It's in Idaho which never shut down so I thought that was weird. So we went through the drive thru instead. Made our order and they said they ran out of fries so they would have to make fresh ones and run the meals out to our cars. Took our food to the wrong car first, then to us. When we got to our fries they were room temperature and stale. Not freshly cooked like they said they would be. One coworker ate a few and said one tasted like mold and threw the rest away. Just looks like they're very short staffed and just doing what they can to stay open and get by. My beef and cheddar with horsey sauce was great though. read more

Arby's - Classic Beef 'n Cheddar Sandwich - Fast Food Near Me - Hayden, Idaho

Just left this location at 9:30 at night the service was amazing and always is great banter with employees at the drive-thru window. read more

Arby's - Fast Food Near Me - Hayden, Idaho

I recommend the brisket sandwich, it's real meat and very flavorful! I don't care for their pressed processed roast beef, but the brisket is delicious! Service is good too! read more

They're always out of everything, poppers are always cold, employees shit everything down early so they don't have to prepare anything. Always terrible. read more

Arby's is OUT of most all their sauces!! No signature "horsey" sauce, no ketchup, no aus jus, and offering no substitutes. Nothing to put on the famous "roast beef" sandwich. At least go and purchase some alternatives from URM or something!! I won't go back. read more

Employees where unprofessional, forgot multiple items I ordered. Then on top of that some of the food was burnt. This is not my first bad encounter with this restaurant. We called to tell them about the burnt food and the manager told us we where lying and argued with us. What happened to the customer is always right? It's just sad that such a person would be put in management. read more

Arby's - Fast Food Near Me - Hayden, Idaho

Roast beef tough. Very slow service, eat in or take out. Not sure what the issue is. Appears to have enough workers to take an order, make an order and bag it up. Too bad it is so disorganized. read more

This place still has 20 minutes until they close and they have already turned off their milkshake machine and their root beer float machine and to top it off the girl was so rude. Last time we come here. read more

Every single person I have encountered at this location is extremely professional and kind. I really appreciate that they all understand as a whole how to act ! read more

Worst food I ever received from a fast food restaurant. Ordered a smokehouse brisket and I got it in a white tinfoil bag, both buns were soggy and wet, 3/4 of the meat had fallen out of the sandwich and wasn't even warm. Absolute garbage. read more

Apparently this establishment closes before actual closing. Was told by the individual running the drive thru register that their fryers were turned off. I advised that person that they were still open for another 30 mins. He then stated that one fryer was on out of 3 and would do he then chuckled. At this time we drove to another establishment. Resolution: Hire better employees!!!! read more

I came here and ordered a buffalo chicken sandwich and some boneless wings buffalo chicken sandwich did not even come with the lettuce that its supposed to and they put so much sauce on it there was not a single part of the fun that you can touch without getting buffalo sauce all over your fingers and the lettuce is what makes that sandwich so it was very disappointing as well the wings that I ordered was basically buffalo sauce soup with a few pieces of chicken it's absolutely insane how low the quality control is here I had to wait extra long for them to give me fits very very disappointing. read more

Every single time I come here I forget that its death by drive through as you get stuck and then its 10+ minutes just to order even with only 2-3 cars and then hell freezing over to get your food... you shouldn't have to plan for 30+ minutes in the drive through every time.. Why do i even bother?!? If they cannot clear an order in less than 5 minutes they should close the drive through or dining room unless properly staffed. read more

We were hesitant to stop here because of the reviews but they had a great value menu and the food was actually really good.

what the point of being open when you are completely out of everything on the menu thanks for wasting my time that I don't have to waste

I use to be a manager at a arby's , this place sucks dont waste your time there was 4 ppl working wait more like standing around, lobby was a mess,the back was a mess,I could keep going but dont want to waste your time on this, so please dont go here.... read more

Food mediocre at best. What can one expect? This review is about the service I experienced. Mike was efficient and friendly. I am hard of hearing, went out if his way to make sure we were both understood. I needed a quick food fix and this young man went above and beyond to deliver a superior experience. read more

Was looking forward to Arby's in Hayden, Id after the movie Saturday night. Drove up at 10:43 pm and they shut off the outside lights and drive thru signs. There were a couple other people wanting to eat there as well. Suppose to be open till 11 pm. Very disappointed.... read more

I went thru the drive thru and ordered. The young man told me my total. When I got to the window to pick up and pay, he said, Ma'am your total has changed, I gave you our senior discount! Thank you so much! I am 68 and white haired and I appreciate his action without him being prompted! Great training! Food of course delicious as always! read more

I was so disappointed this evening. I went thru the drive thru and ordered 2 menu items. I waited for 15 min. And when I arrived at home, half of the order wasn't in the bag. I called them and they said to come back and I can pick it up-they'd forgotten to give it to me. When I went back (which was 3 miles away) no one knew what I was talking about. After about 15 minutes someone came out from the back and said they knew where my sandwich was. There was never an offer to make a new one. I was offered "a cookie" for my inconvenience. I'm insulted that the staff thought "a cookie " would make up for my missing dinner with my family-wasting precious gas in my car to drive back-and having to wait for them to figure out what had happened with my order. I never received a "sorry" only snotty looks from staff that I was the inconvenience for asking for what I'd paid for. Uncool Arby's. read more

rather than tell you what a laughably terrible experience i had at this location, i will list things better than visiting Arby's drive -thru on a Wednesday night. nicki manaj without auto-tune the actress that played janice on friends reading audio books in that same voice head lice receiving a dutch oven, and i don't mean the piece of cookware stepping in gum kanye west listening to donald trump speak root canal stepping on a lego in your bare feet new formula coke zima migraine headaches you get the idea. read more

Poor food, slovenly, uncaring service, employees who are so busy talking among themselves they neglect the front counter. Stay away from this place. To see how a good fast food restaurant is and should be run, visit the Arby's in Spokane Valley next door to Best Buy. If the owner of the CDA Arby's went there he/she would get a much needed education. Though I think the CDA Arby's are proof that the owner either does not care or is not intelligent enough to learn. John M read more

We've eaten here several times because it was convenient only. Each time hoping this Arby's was cleaned up or remodeled. But each time it was dirtier than the last time. Food on the floor everywhere, uncleaned tables and generally a dingy place to eat. May 2019 was our last time until it's cleaned up. Eat somewhere elae. read more

Too bad the other people have had their experiences. I eat here regularly and have yet to have a bad experience. The staff is very friendly, the food is generally good (for fast food). read more

Yeah, it's fast food; what do you expect? Prices are going up though. Just be extra careful if you're ordering in bulk, is it can really hike up to a whopping surprise. I don't think this food is really good for anybody. I quit my fast food habit before Arby's though. One thing I noticed with this Arby's especially and drive-thu's get is the lack of awareness and customer service. This Arby's is a little strange, as there's a ton of young profane kids behind the counter paired by transient customers who are form a sort of social club at the counter. This location also consistently gets drive-thru orders wrong, making irate customers an unfortunate ingredient of your dining experience. read more

Came in fairly late so it was completely dead. The food didn't take long and was decent enough for an Arby's. The bathroom was a little old but was good enough. The lobby was very clean but was probably recently cleaned because there were no customers. It was a good enough experience for an Arby's. read more

I tried their Spicy Jalapeno Brisket today. It was a revolting, inedible, inferno of a sandwich. Spicy doesn't begin to describe this sandwich sent from the pit of hell. Here I am 5 hours later with a burning stomach. I love jalapenos and am quite used to the heat, but this thing was disgusting. It will be a long tiome before I spend my money on anything from Arby's. read more

If I could give this negative stars I would my company gets a small discount going to this particular Arby's so I usually frequent this one they've never been very fast on their service but they've always been pretty friendly there have been a few times where I've been unsatisfied but I've never voiced it. Today I decided to go over there to get a sandwich on my lunch break I only had a half hour and figured I could get there and back within 10 minutes, eat my lunch and go back to work not only was I sitting in the drive-through for 20 minutes when I finally got my order they gave me the wrong bag so I had to come back through around and told them they gave me the wrong order I did not have time for them to make another order because I was already late getting back to work I told him I would come inside and get my money. When I went inside I was greeted by the manager who was a rude b**** I was angry and complained I accidentally let a swearword slip and she threatened to throw me out of her store I told her I thought it was ridiculous that with all the people here none of them were able to do their job and that it took my entire lunch break to get lunch and was given the wrong order this is supposed be fast food if I had time to sit down and eat then I'd be going to a legitimate restaurant, she then laughed at me and told me once I got my money from her to leave her store, I told her I would be sure to tell all my coworkers not to frequent this Arby's anymore as I will never go there again and she laughed at me again and said good luck they come here all the time and they've never had a problem so she did not even care about the bad experience I had nor did she care she used up my entire lunch time because of her incompetent staff I want everybody to know the kind of treatment I received this afternoon when she should have been empathetic being that until today was a frequent customer. I will never go back there and I will keep telling people to never frequent that Arby's they are terrible her management is terrible and incompetent. read more