rude, uncaring employees. the girl who took our order said shes never tried anything on the menu. the sauces were not working, the employees wouldn't even help us get sauce. just told us to figure it out on our own. also... the food was not even warm read more

We thought we'd try one more time...shame on us. Manager/employee took our order after about two minutes of waiting around (nobody there). She HELD her phone, with a loud podcast blaring from it, while taking our order. Trying to order was challenging...speaking/understanding over her phone (it was that loud)! She acted like it was a huge inconvenience that we were interrupting her phone-time. Online complaints are worthless...no one ever responds and nothing EVER changes! Love the food, hate the service. Never again. read more

employees were so rude ... does everyone there hate their job ... food was good and fresh tho thanks for that... emo girl needs to chill

Only spend a couple minutes in line. They were out of receipt paper but were moderately friendly and fast. Got a side salad with cheese sticks. Would be great to see more vegetarian or vegan options. read more

Arby's - side salad - Fast Food Near Me - Clinton, Tennessee

2/14/24 at 9pm. Whoever the girl was over the speaker and at the window was super rude and was huffing and puffing as my fiancee ordered food. I wish I would've gotten her name. Food was good, they didn't give us our lemonade. read more

Very rude and hateful woman at drive through. Have asked to talk with regional manager. Arby's seems to make it very difficult to file a complaint online so maybe they will call me to discuss. read more

Hello Arby's, Unfortunately you really need to address your employees customers service etiquette. Your food is good but your employee who serves one's order. Is absolutely not a pleasant person and does acknowledge one when she thanked for service, plus getting the order wrong and looked with disgust as if the customers fault. Definitely she needs retraining in her customers service etiquette. read more

We are always nice to people, We never disrespect anyone in the fast food industries but Arby's in Clinton Tennessee the workers there are so rude, And it makes you think twice about buying their food and how they are doing you. Never returning there... I give this place a one star and they don't deserve that. read more

Moved in nearby, been here twice now. Perfect customer service at the drive through, looked very clean and organized inside. Order was cooked fresh and completed perfectly. Yum... read more

Food used to be good here but now it all tastes old and left out to long, plus half of the time the orders are wrong, ordered 2 chicken sandwiches and got a small roast beef and a chicken wrap. But to be fair all fast food sucks compared to 3-4 years ago, Arby's in Clinton, Tn is below average, highly recommend somewhere else. read more

One of the better locations with minimal wait time. A solid choice for the area. Easy to access with plenty of parking. Staff have a good attitude. read more

My husband and I went to eat at rhe Arby's in Clinton, TN. So we thought there were customers inside as there were cars parked in the parking lot. These cars were parked right in front of the door. The only other people in the building were employees. We walked out and those same cars were still there. I decided to call and let them know that some of their employees had parked where customers should be parked. I was road that they have to park there due to coming in at 7 am and that is the door they open. I informed the person on the phone that they should move and let customers park there. It is sad that employees could not move their cars once they opened to allow customers - elderly, ones with kids, etc - have to park away from the door because of entitled employees. ​ read more

Well... to start off, not one of the outside lights were on. The place looked like it was closed. When I went inside, I told the "manager" at the counter, that they're outside lights were off, and she said they didn't work. Food was typical, the interior was clean, but the restroom floor was very sticky. read more

Ate at Arby's, Clinton, TN on Jan 3rd, 2023, lunch. The floor was dangerously slippery. I mentioned it to girl behind counter and she said, "we know, somebody must have used the wrong mop last night." Then she proceeded to take my order, doing nothing about the floor. Granted, my roast beef and poppers were good, but I overheard a customer complaining about undercooked chicken. Manager said that she would not give his money back because he had taken a bite. Unacceptable! Get your act together Arby's! read more

Drinks were watered down, they forgot part of our food, and what we got was not fresh.

I went for lunch at 12:15. I wanted to dine inside however both front doors were locked. The drive thru was open and line was long. There were no signs indicating that the dining room was closed, and I had just been there the day prior and it was open. On my visit the day prior, when it was my turn at the counter, the worker just walked away with no word. This staff was hollering and very loud, and very rude to the other customers there. Food is ok. Staff are incompetent . read more

Just 2 stars?!?!?! No way those mozzarella sticks (or as I like to call them mozzarella blessings) get 5 STARS from me baby!!!

For those gluten free like me I just discovered that they will put the sandwich ingredients in a bowl. She put fresh gloves on as she had just been making a sandwich. Gluten free happy at Arby's read more

We are traveling and pulling a trailer so it makes it impossible to get through a drive-through. All we ask is if we could order and then bring it out to us. We thought Tennessee was open to the public. I guess we found out the hard way read more

Every single time I've been through this drive thru they get our order wrong.. I mean EVERY TIME. So, we stopped coming. Absolutely ridiculous. read more

I have always had a good meal at this Arby's but we also always dine in. There could be a problem with there speaker system on drive thru I'm not sure. read more

Visited this restaurant yesterday during the lunch rush hour. The Ms. "General Manager" was the rudest and most unprofessional person I have ever seen at this establishment. Typically, the conduct is as you can expect from a fast food restaurant. Ms. GM, however, kept telling all of us waiting in line how long the wait would be. It started from 4-5 minutes when we arrived to 15-20 minutes by the time we got to the counter, even though they were clearing the orders from their screens as they filled them. She was literally slamming cups onto the counter, throwing food onto the trays then throwing them across the counter towards the customers. When we were finally able to order, she was rude and after I placed my order asked if there was anything else, when my husband was standing right next to me and hadn't ordered yet. Then she got our orders wrong because she was too busy looking at the line. She had pursed lips and was basically mad a the customers for coming when they were "short staffed" as if it was our fault. One customer had placed an order for dine in and she put it in a to go bag. When he asked where his order was, she got mad, told him it wasn't ready yet, he commented that it was cleared from the screen. She then pulled his food, quite roughly, out of the bag, threw it on a tray and tossed it towards him. I had ordered a #19 regular roast beef double. She entered it as a roast beef and cheddar. When I opened it and took it back to get the correct order, she got mad and told me that's what I ordered. I told her if she had been paying attention she would have entered the correct thing and that I clearly said #19. She kept going into the kitchen to help get food ready and acted as if everyone else working in the restaurant was incapable of doing their jobs. They all looked scared and seemed to be doing a fine job. If she is that unhappy with her job and is that unable to handle a rush hour, she shouldn't be working in the fast food business. I'm hesitant to return to this business. read more

My wife and I stopped at Arby's # 7498, near Clinton, Tennessee, on our way to Kentucky. Our cashier Ricky first said "just a minute", no smile, no welcome comment and we waited. There were no other customers in the store. When Ricky finished (putting away something) he said "order?" I ordered, he asked for my name and swiped my card twice saying it didn't go through first time. Then Ricky prepared a serving plate and flipped it over on the counter and he disappeared. Ricky wasn't friendly at all, we both thought he was slightly rude. The food was good and hot but it took us a little bit to find a clean table. This was just after 3:00 pm. I've been in many Arby locations but this one didn't deserve a bell ring. Tony Caulder read more