I debated deeply about this negative post, but my experience is worth sharing. First, introduction…read more I am a proud first time mom, working professional, Berkeley grad and graduate student. My son has had feeding challenges since he was 6 months old. I frankly noticed it earlier, but since he was bottle fed, his sensory difficulties did not pose a problem until we introduced solids. We sought out ACT as early as 8 months to help address his gagging and food avoidant behaviors. It may have been too early an intervention, I may not have been ready myself... for many reasons, we postponed this intervention until now, when Michael is 17 months and struggling to eat solids only. Today, before our teletherapy session began, a very brash owner took over Michael's therapy session to inform me that we were not demonstrating progress and will therefore be dropped. Shawn takes "great pride" in her practice's ability to "demonstrate progress", and because improvements were not being made, I was told I should seek care elsewhere. A lot of logical reasons were offered. Yes, my parenting approach seeks to validate my child's emotional experience and certainly I can improve on how I inadvertently "reward and punish" my son's picky eating and avoidant behaviors. Sure, Michael would benefit from an in person visit with a practitioner who can teach me how to properly manage Michael's crying tantrums on the high chair. My favorite was the "sincere" feedback this owner felt deeply that should be spoken, now, before even allowing our session to start, with a promise that she was not trying to run my son and I out of her practice. Referrals to the nearest graduate school near me were so sweetly offered. Wondering what patients rights and responsibilities are for this practice. I'm currently wondering what this practitioner's rights and responsibilities for care are. Of course, no health plan intervention or grievance will matter at this point as the practice won't be enrolling with our PPO in a month or so. May this perhaps be considered patient abandonment? Is this ethical care under AOTA or CBOT? I'm guessing the practice owner washed her hands from this by promising referrals. Nice save! Long story short, clearly this is a business. Clearly, this business does not put patients first and clearly this business owner prunes for high quality outcomes, perhaps hoping to improve clinical reputation even if the cost is patient abandonment. Thank you for making me aware of the business dynamics dictating the quality of care my son may have access to. It's too bad that your behavior, or rather your "sincere" yet unexpected intervention, undermines your practice's ability to partner with and empower parents, while also undermining the effectiveness of the therapists you hire. Samantha is wonderful, patient and caring. She could have certainly had a direct conversation with me with exponentially better outcomes. What a lost opportunity for her development. I'm sharing this experience and my review with you all because I'm dissatisfied with what happened today. I'm not looking for resolution because I won't trust my son's care to this practice anymore. This was truly unfortunate.

Long review but this one means a lot to me. Also, way overdue!…read more My son was about to be in middle school. I felt bad that at this age, he was still struggling with a speech impediment. He said his Rs like Ws. River was pronounced as Wivah, Purple was pronounced as Pupple. Schoolmates teased him often. He was evaluated at school but did not qualify for speech therapy. I spoke to his Dr and at that time had an HMO. She referred us to a Speech Therapist in Newbury Park (I lived in Oxnard), but the appointments were early and it was too far of a drive and wasn't conducive with my work schedule. So I asked for another referral and we saw a private speech therapist working out of a doctor's office. After about a month, she informed us she was moving to work at a school full time. The following year I switched to a PPO plan. I randomly picked ACT since it was close to my home. Best choice ever! My son started with two appointments a week, 30 minutes each. This lasted for about 8 months. Then he tapered down to once a week for another few months. His therapy lasted for about a year overall. It was a long time but the results were so worth it. His impediment is completely gone and you would never know he previously had one. He was often insecure about speaking aloud and no longer has this worry. I felt bad for my son seeing him struggle. I cannot thank ACT enough. Their services were extremely helpful and very much appreciated. I am very grateful!

The therapists really care about their clients. My son loves his time with his therapists. They did…read morezoom during Covid, and although I didn't think it would be effective, it did build some unexpected skills with independence and using technology. He prefers in person and his current therapist Rebecca, is amazing. They work mostly with kids but also with young adults like my son.

My daughter has been going to therapy here and I have seen huge improvements. Her therapist is…read moresuper nice and very helpful. They really work with our schedule. My daughter loves going. Highly recommend.

I love this place! I had a mess of injuries due to running through some previous injury/imbalance…read more Eugene and Margo at the Ralston location have been fantastic. Eugene is great at communicating with me to find out exactly where the issues are (they tend to move and shift and change a bit week-to-week), and targeting them directly. Whether it be adjusting something new or maintaining the ongoing work, Eugene is on top of it. And although I've had some previous PT, the level of attentiveness that Margo shows when working on the actual exercise routine is beyond what I've had in the past. Margo makes the difficult stuff tolerable, she is solid in her knowledge of what needs to be accomplished, and she has always seemed like a champion of my progress. On top of all that, the office staff is super friendly and helpful, I can't even guess how many times Joanna has helped me with scheduling or billing or providing me with paperwork my insurance company requests. If you need Physical Therapy in Ventura, look no further, Two Trees is the place.

We saw Marc for the first time yesterday, I cannot say enough wonderful things about him. He was…read morekind and caring, friendly, and ready to get to work! None of this initial paperwork, "see you next time" nonsense. Marc dedicated every ounce of his attention to Kyle, pushed Kyle (in a good way) to work hard and to challenge himself in therapy. Marc was intuitive, creative, and continuously found opportunity to maximize the value of our session. If we could see him every day, we would. Looking forward to our next appointment and to working with Marc as long as we need him! ‍

We've had an outstanding experience with Amigo Baby, and especially with Lily, who has been working…read morewith our daughter over the past year. From the very beginning, Lily has been incredibly personable, warm, and nurturing. Our daughter (age 2-3) connected with Lily right away, which made a huge difference in her comfort and willingness to engage. Lily has a natural ability to make sessions feel fun and supportive while still being purposeful and effective. We've seen meaningful growth in our daughter's speech and communication, and we truly credit Lily's approach and consistency for that progress. She takes the time to explain strategies to us as parents, so we can reinforce what our daughter is learning between sessions. That level of care and communication really sets her apart. If you're looking for speech services for your child, we cannot recommend Amigo Baby and Lily highly enough.

We utilized amigo babies' PT and early intervention for our son who has special needs. Both Taylor,…read morePT, and Sophia, EI, were knowledgeable, kind, and patient with us as our family's needs changed over time. They were flexible with our child's busy schedule and you can tell they just have experience with children! Taylor was so responsive and easy to talk to when questions or concerns would come up. We were very pleased with and highly recommend their services.

I was pleased with my assessment by the intern and Ben but one of their tables is all torn up on…read morethe top. Looks very unprofessional. Can't they afford a new table?

I couldn't get past the little snot that answers the phone. The more professional and friendly…read morereceptionists that usually answer the phone were gone. I had to go in to bring paperwork and she couldn't look up from her phone to even say hello. Shes very rude! I didnt want to have deal with her every time I come so I canceled my appt and im going to another facility.

We cannot say enough wonderful things about Teacher Daphne. She has been working with our son since…read morehe was just 2 years old, and he is now 2 1/2 -- and the progress he has made in his speech over the past few months has been undeniable. She immediately connected with our son and made every session feel fun and natural, which made such a difference at this age. He genuinely looked forward to seeing her, and we could see his confidence grow along with his language skills. What stood out most was how thoughtful and personalized her approach was. She always took the time to explain what she was working on, and truly cared about our son's development. Thanks to her, our son has made huge strides in his speech, and we are so grateful for the role she played during such an important stage of his development. If you are looking for a speech therapist who is not only highly skilled but also kind, patient, and wonderful with young children, I cannot recommend her highly enough.

We absolutely loved Daphne! She treated my child like family from day one, and he adored her. Every…read moresession felt safe, encouraging, and filled with genuine care. She was always so kind, patient, and respectful--not just with him, but with me and the rest of my family as well. Her warmth and positivity made such a difference, and we saw real progress because our son felt comfortable and supported. It's rare to find someone who combines skill with such a big heart, and we're so grateful for everything she's done for our family. If you're looking for someone who truly cares and makes your child feel valued, she's the best!

I would like to Thank Two Trees therapy at this location and my PTs Alizza and Alexis for being…read morekind and helping me reach my goals after only three sessions. They are amazing therapists. The facility is nice and is the best I have been to in 17 yrs Iris Davis

I did Occupational Therapy with Nicola here and her assistant. Very helpful and instructional. The…read moreparking spaces seem really tight and due to there being multiple businesses, a bit congested. I went for a short while and I got a ride as well. So it wasn't an issue for me. But it is something to think about. The waiting room seems to get overcrowded a lot. I think it is not streamlined enough. The hand therapy is at some tables. I also used a bench/table for core work and a strap setup to do, very low end for me, cross fit type exercises. There is a large room with stationary bikes, treadmills, weights, etc. I received some personal advice from Nicola, that was very helpful. And continues to be so. I am very glad I went here. A little cramped in certain areas, but was a good spot for me.

Pacifica Senior living Santa Barbara Memory Care has been using some of their care aides for a…read morespecial client of ours and we are so happy with the results. Their communication, professionalism is top notch both for our community and for the family. They are well trained to handle the special needs of our dementia care residents. I highly recommend them. Sandra Rodezno Community Relations Director Pacifica Senior Living Santa Barbara

From the owner: Help Unlimited has provided high-quality care to its clients for almost 40 years in Santa Barbara…read moreand Ventura counties. It understands the need for compassionate, professional and comprehensive care in the homes of its clients ? care that is cost-effective and promotes safety and quality of life. Help Unlimited has a team of experienced, caring and committed home care aides (home health aides, certified nursing assistants and personal attendants). Help Unlimited is a family-owned private pay home care agency providing short respite care or long term 24-hour assistance. Help Unlimited HomeCare is a state-licensed, Medicare-certified home health agency providing nursing care, physical, occupational and speech therapists, as well as social workers. Help Unlimited, along with Help Unlimited HomeCare, provides seamless and comprehensive care across the home care and home health continuum.