Broken Promises! Our Salesman was a great talker but didn't deliver on his promises. We were told that the security doors and gates would be installed in 8-10 weeks. They were finally installed after 15 weeks. Rework had to be done even after they measured the job 3 times. The employees blamed each other for why rework had to be done and still the security doors don't fit as promised by the salesman. We found it amusing when we informed the owner that the salesman promised us the job would be installed in 8-10 weeks and the owners response was it is hard to find good help; when in fact his own employee informed us that the reason it was taking so long is because they had so much rework because of improper measurements. We informed the owner we were not happy and he said he would email us. Never happened. Again broken promises. If you decide you want to go with this company make sure you record all conversations and make sure everything is in writing. read more

They do good work, pricey but good. I've got to use more characters for this review. I hate being manipulated like this.

I bought fenders and they powder coated them to match my Jeep as well as adding the reds! Thank you Tony and Anthony I love my fenders! read more

AR Iron - I bought fenders thwy powder coated them to match my Jeep as well as adding the reds! Thank you Tony and Anthony I love my fenders! - Fences & Gates Near Me - Henderson, Nevada

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We hired them to install a self-closing/self-locking pool gate on the side of our house between our garage and our block wall. This was about 3 years ago. In the beginning, everything was fine. No complaints whatsoever. We thought they did a really nice job. We recently noticed that the decorative scroll is rubbing on one of the spires which prevents the gate from self-closing and locking. When we do get it locked manually, it's really hard to open. We called AR Iron today and were told that there is only a 1-year warranty. If we wanted them to come out just to take a look at it they would charge $180/per hour!!!! The female on the phone was quick to suggest that it was probably our block wall that was causing the problem. Then, she belittled my husband by giving him a lesson on what year we are in. She suggested we hire a handyman. It's very disappointing that we were treated this way. We have been planning on having them install a security screen for us. Definitely have to re-think that plan. I understand that a warranty is a warranty, but we were hoping that since these people are often in our area (Sun City Anthem), they would be willing to at least stop by and take a look without charging $180!!!!!! read more

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I got a fence and gate installed and it looks terrible! I'll post a photo and it shows what the problem is! Mark told me he could fix the problem if I'm willing to pay extra read more

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Terrible customer service. Tried to get an estimate for a fence and hard the hardest time. Rude

The owner of this place called my wife and set everything right. He sent a team out (once he found out about it) and set the gate where it was supposed to be. I appreciate the fact that he was willing to come out and make sure we were satisfied. There will always be potential conflict between a customer and a contractor. The customer is not always right, but they are always the customer. I appreciate the owner stepping up. That is a truer sign of a good solid contractor that one who doesn't or hasn't had to deal with an upset customer. These guys are solid and I would use them again. read more

Tony and his crew did a wonderful job. I knew what I wanted but thought it'd be out of my budget- we worked together and got it done, in budget, and even more beautiful than I could have imagined! I recommend them to anyone! read more

AR Iron - Fences & Gates Near Me - Henderson, Nevada

It's incredible how big of a difference for new gates can make for your home! We spoke with several different companies but felt super confident once we talked with Ron from AR Iron. We had 3 different gates installed at a very fair rate. The craftsmanship is absolutely beautiful. Would recommend this company to anyone! read more

These guys are the best. Conscientious and quality service and the gates and stair rails they did for me were beautiful, solid and added a great architectural quality to my home and winery. read more

Very responsive to my needs. Impressive quality at a very fair price. Installation was on time, quick and clean. Would recommend and will use them again. read more

Terrible customer service! I explained to the owner what I needed, gave the measurements, color, and pictures of exactly what I needed only to be told I need to send exact measurements, color, material I want, and pattern to their email address. Seriously??? I just gave it to you. What kind of business makes the customer basically do the work for them? I'm trying to give you business and you should be capable of handing over the info I just gave you to your employees. read more

Some of the finest work I have seen. Building me a Custom Trailer with every detail I have asked for without question bending over to take care my desires, My Trailer is not yet done, some trim and Powder Coating left to go, but wow, just 2 days to build my Utility Trailer is unheard of for desire to completed work. read more

AR Iron - 90% of the work completed in just 2 days - Fences & Gates Near Me - Henderson, Nevada

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kind of feel these guys deserve 1 star, but I'll give them two because i dont know the quality of their work. I wanted to get a new large rolling gate, add a pilaster, 3 small gates,hardware with a code to unlock, and a new gate motor for the rolling gate. i reached out to them through messenger here on yelp, they responded well and we set up an appointment to come take a look at what i needed done (this would be my second price -the 3rd company wasn't interested in coming out). the guy showed up on time... but greeted me kind of weird/rudely.... i was doing stuff in my back yard when i saw him pull up and i called him over to the side gate. showed him everything i wanted done, and i guess some stuff they didn't do, such as the pilaster (although they said they could help with this on yelp messenger) and the gate hardware (other company quoted for the whole project), which i guess was fine, i have a concrete guy and hardware is easy enough. he was standoffish at every question i asked -he clearly didn't want to be here. He wanted to sit and go over some things, i brought him to my patio table and he was insulted that i didn't invite him in the house (my wife was newly pregnant and puking her guts out and she didn't want anyone inside), the other gate guy didn't need or want to go in my house so i didn't think it was a big deal. he acted very insulted and he couldn't be bothered to sit at my recently cleaned off patio table. he would take it back to the office and get me a price within 2-3 weeks!!!! well, at this point i knew i would never dare to use a company that would send a sales guy so out of touch with dealing with customers, especially if it took 2-3 weeks to get a number together.... but obviously that number never came and i assume he never had the intention of sending it... so i spent my $9k at a competing company that treated me nicely. read more

We recently had iron installed at my place of work. These guys rock! Anthony was way cool to deal with. He made our decisions easy and was very informative. Anthony was always available when I needed him. He also came out and checked on the installer from time to time. Once the job is as done Anthony and Tony came out to make sure we were happy with the job! I would recommend them to anyone who needs iron done! Thank you so much Anthony and Tony for your awesome service!!! read more

AR Iron - Iron panels - Fences & Gates Near Me - Henderson, Nevada

What a pleasure to work with AR Iron!! They have been extremely reliable, easy to work with, and very affordable. The best part about them is their customer service...always willing to accommodate the customers needs! Thanks Tony!!! read more

Wow. I had many problems with my security door. In the future. I would never use this company again. For my future iron work. What a disaster. They did not even offer me a discount or reimburse for, my inconvenience. Really very disappointing. In AR Iron from Mark, to the owner of the company. Never told me the truth!!!!!!!!!! All said an done, they turn out a great product. Still, they have to communicate, more with there customers. read more

AR Iron - Fences & Gates Near Me - Henderson, Nevada

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I had AR Iron powder coat the wheels on my classic 1955 GMC truck. They went to extra lengths to exactly match the color of the truck and cleaned off 65 years of dirt and grime before coating them. They look magnificent! People think they are brand new wheels. Thank you Tony! read more

AR Iron - Wheel look like brand new! - Fences & Gates Near Me - Henderson, Nevada

Thank you AR Iron for the beautIful security gate! Not only was the quality of work amazing, but the gate was built and installed in seven days. Ron was extremely helpful in helping me chose the design, customer service representative was kind and helpful, and the installation guys were prompt, efficient and cleaned up after the install. I've already referred several friends and neighbors. Thanks for a job well done!!!! Cassie read more

AR Iron has been around for a vey long time - serving the Las Vegas/Henderson community. They are professional and honest. Their work with iron is amazing - the things they can do. They have assisted my father - who is a pool builder - complete someone's backyard by adding Iron Gates to the side yards....they even assisted my father with his own property. They are very reliable and trustworthy. Thank you AR Iron. read more

Watch out for this company. They are not standing behind their product. I bought a expensive double gate for my front door less than two years ago. The lock broke within a year and they did come out and fix it. Now it has broken again and they say I have to pay approximately $185.00 for them to fix it. It seems that a 5300.00 gate should last more than 2 years. I definitely would not do business with them again. Very disappointed! read more

AR Iron fabricated a dog pen over my doggy door. I wanted this small covered pen to prevent coyotes from attacking my dogs when not at home. Living in a golf course community, coyotes have become an issue with attack's on small dogs and cats. From the first appointment with Mark through installation I couldn't have been happier. I was a little nervous about how it was going to turn out. I had some specific requests. Mark was very patient and designed the pen at out first appointment. Fabrication took about 3 weeks. Installation went seamless. Thank you. read more

AR Iron - Coyote proof dog pen - Fences & Gates Near Me - Henderson, Nevada

Very fast reply but unfortunately my project is something they don't do. But will keep them in mind for any future projects!

First the bad; Ron the salesman is a little gruff and lacks people skills. Then the communications with the company are poor. For example the job will take three weeks but they do not give you an install date. They do not follow up and give you updates. So this means you have to drop everything when they do install. The good; AR was the only company that actually takes you planned project to the HOA and gets approval. The others give you a diagram and leave it up to you. Next their price was comparable to other competitors. Finally the finished product is awesome and we love our new security door and fence. BTW the install guys were hard working and proficient. Overall we made the right decision choosing them warts and all. read more

We called A&R Iron to add screens on our side gates because of the HOA letter that we received. Ron came out and we added not only the side gate screens but front and back double security screens and a gate on the back fence. They gave us a time line and met the time line. all was installed in a few hours and we are very happy with our additions. Installation crew was very friendly and worked very efficiently. Highly recommend A&R Iron. read more

Prompt estimate and installation. Reasonable estimate. Excellent quality. I recommend very highly.

It wouldn't let me add another update to my post, so I had to create another one. I really don't know if it's Ron or Tony or both that are liars. I do know that I can't trust a company whose response to an unhappy customer is to tell lies. As I stated to Ron when he called, just be honest about the final product, and people won't be upset when everything is completed. read more

AR Iron is a fantastic company! Extremely happy with our new entry gate. Getting lots of compliments from neighbors and friends, and we couldn't be happier! Called AR for an estimate and Anthony was at the house the next morning! After previously meeting with two other companies we signed with Anthony that morning. We knew AR Iron was the right company for our job. Gate was manufactured and arrived in the timeframe promised. Installation crew was extremely professional and courteous. If we need iron work in the future it will definitely be with AR Iron! read more

Excellent service! We needed to have a new side gate built for a house while out of town. Their team was able to visit the house, provide an estimate, and include photos prior to any commitment on our part. Once we were satisfied with the quote we proceeded to have the gate built, and it was done before we got back to town. read more

Ordered an iron entryway gate from AR Iron. After an initial mix-up regarding delivery, their crew finally came to install the gate. The finished product and even their installation process exceeded my expectations. The posts were buried in the ground for added stability instead of just being screwed on the ground as most other companies would do. This thing is built like a tank and I am very pleased with it. Their estimator Ron Lewis was extremely professional and helpful throughout this whole process, and I would not hesitate to do business with this company again. read more

Only call we did to get a quote. Professional and clean contract. Wonderful installers and , Quality product. Few days late ( I don't mind they're very busy). But satisfied with the product and the whole process. read more

Outstanding service and quality. Highly recommend. Tony is an honest hard working person who is willing to help even several years after the initial install read more

We used them for gates and security door. Gates were amazing but screen door color was so off color based on the color we chose. We talked to salesman and he told us there was nothing they could do because we chose the color. We told him the color was not what we chose. He repeated his answer. We went to the shop and the owners son said they have issues with the colors not being what they show and said he would talk to owner and see what they could do. Never got back to us again. We left messages and several emails that went ignored. We even offered to pay to have redone and still ignored us. I would never recommend this company solely based on their lack of customer service and doing the right thing. Our screen door apparently can't be repainted since they do powder coating and will crack if we were to get it painted so we are stuck with the color. read more

Horrible all around service & product. Initially told 3 week wait, 3weeks later I couldn't even get an install date, just a maybe sometime next week. Since I needed to be present and they only install on certain weekdays I was able to finally get some one to say my gate and door would be ready by week #5 after order so scheduled them. Everything arrived with issues. I was told after install that they fit/measured frame to inner, I was left with a 1/2" gap on right side I had to take care of after install. Was never told I'd need additional repairs since custom door. Sales guy just said "I told you the frame was wack". The gate, door & frame all arrived with something reddish bleeding thru the coating/paint, nobody checked/inspected before arrival. Since all 3 needed to be redone they had to delay 5 week out install another day. Since I took off work just for this it wasted my time and money and forced me to get someone else to be there the next day. Aside from all that when I returned I saw scuffs, "custom fit" screen bowing out in multiple places and not all the reddish bleed thru was repainted. The salesman said it was barley noticeable. When I spoke to the manager about some of my issues and asked why was I subjected to some much incompetence he tried to downplay everything and said this wasn't incompetence. Even the customer service rep who seemed annoyed by my calling was incompetent and failed to follow thru on some of my questions. The only thing this co seems to care about is getting paid. With such a bad custom" product & poor service experience I wish I could give negative stars. Check out all the pics of the incompetence. read more

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We purchased two gates for our new home a few months ago. We are very happy with the quality of the product and the price. A couple days ago in the big wind storm, one of our gates blew open when the landscaping crew didn't close it properly. After the windstorm, the gate was off balance and wouldn't latch properly. We called AR to let them know and two days later, it was fixed. Great service and a great company. Thank you, Mark! We highly recommend this company for any gate/iron needs. read more

We needed a courtyard gate, double rv gate, and side gate in Pahrump. Anthony from AR Iron was time. He gave us great ideas and suggestions and immediately went to work on the bid all in the same morning. We had other bids in the same ballpark, but none as professional and creative as Anthony. AR Iron's turn around time is amazing. We were kept apprised of the status of the project and it went just as they said. We had a small hic-cup and Anthony took charge of making sure we were all satisfied. We love the quality of gates and the hand-forged 1" scrolls. We can't say enough great things about the team at AR Iron, they rock! read more

This company is the best! I've used the guys over at AR Ornamental Iron for 2 homes and a business and couldn't be more pleased. The quality of their work is superb! The staff were very informative in helping with design and were very efficient with installation. You get what you pay for and AR Ornamental is the best in town! read more

I had a great experience with AR Iron. They replaced our side yard gate with a high quality gate. Such we love the quality and function. Fast, Friendly and fair, I highly recommend. read more

As a powder coating professional speaker, trainer, and member of the Board of Directors of the Powder Coating Institute I can say that, on first hand knowledge of AR Iron and their team of dedicate employees and management, that this is one of the most professionally run powder coating shops I've visited and worked with. We at Parker Ionics provide both equipment and training to the AR Iron team. Tony Sclafani, the General Manager, makes sure his guys are trained and retrained regularly. He is one of the most conscientious managers we've worked with. They also use the highest quality powder and chemical supplier partners in the industry. I highly recommend AR Iron. read more

Called a few different places for a estimate on a side yard gate, AR Iron came out the next day gave me the best price for the most work, very fast and gate looks great! read more