BOTTOM LINE: Next time we need this work done, they will be the first people we call. I highly…read morerecommend this company. Victor and his team provided such honest and high quality work when cleaning our dryer vent, that we had them back out the next week to clean our air ducts for the house. He showed us clear evidence that neither the dryer vent or house duct work had ever been cleaned. Victor also provided different options on how we could move forward with ensuring our home was a safe and healthy environment. I highly recommend having Victor come out to your home, trusting that he will give you an honest and fair assessment of your duct/vent situation.

Victor has performed an excellent job on three separate technical issues requested by myself…read more His work ethic and accuracy are superb! He is a true professional and technician. His work is unsurpassed and the value that he creates for doing a job well done is extremely commendable. I can definitely state that he is honest and loyal to his customers when performing his work!

So we also had an experience with the "Good Hands" subcontractor mentioned in other reviews. What…read morea waste of time. The guy said, " I can't see the back of the washer so I can't fix it." I said it was fine to pull the washer away from the wall. My husband offered to help if needed. The washer and dryer are just sitting there in our laundry room... it wasn't complicated. He refused and left. I don't think he even tried to turn the washer on.

Wow... here's a cool update…read more The "fix" that Good Hands did on my refrigerator/freezer didn't work completely, so I called Alpha & Omega to fix it right. The guy came today and found that the guy from the other place didn't go far enough with his fix, but wasn't 100% off, either. He went the rest of the way to clear the problem, and was done within an hour. When I asked what the bill was, the repairman stated that his office told him that due to the mix-up before with the other company that this fix was "on the house". What a great company!!!

The service is exceptional. The lady I spoke with on the phone when I called set up an appointment…read moreat a time that worked best for me and made sure I was available when the technician got there. She called me 30 minutes before he came to let me know. The technician is so knowledgeable and honest and gave me great advice. He came on time and fixed the problem with my refrigerator the same day. My Sub Zero is working like new now!

DON'T USE THIS COMPANY!! This company is such a scam! They…read morecame out to service our bakery case and charged us $100 to say it was one part - and it wasn't. Then when they found out the parts are under warranty they refused to work on the unit at all. So a waste of $100. When we asked for our money back due to the "technician" not knowing what he was talking about and the fact that they then refused to do the work (and apply the $100 to that work) due to the warranty on parts. They are a complete scam and I would never use them or recommend them to anyone!

To those considering Servpro of North Fulton, I'd like to share my recent experience to guide your…read moredecision. I trusted Servpro to address water damage in my home. While they might excel at direct remediation tasks, things became more complicated when they involved a third-party contractor. My advice? If you're considering Servpro, be cautious when it comes to allowing them to subcontract any portion of the work. Here's why: Lack of Clarity: Despite commencing remediation work, I was not informed about the need to involve a separate contractor, let alone the role Servpro would play in that equation. Communication Breakdown: After Servpro's recommendation of a contractor, I was left without any contact details. Throughout the process, my efforts to maintain clear lines of communication felt like navigating a maze without an exit. Delayed and Ineffective Solutions: While temporary fixes were applied (like a tarp for just one day), these efforts were short-lived, resulting in further water damage. Despite multiple efforts on my part to address the issue, including reaching out to their team and the adjuster, a timely and effective solution remained elusive. Health Matters: As a direct result of the delays and inadequate fixes, mold continues to persist, compromising the air quality in my home and potentially jeopardizing the health of my family. Closing Thoughts: I was also asked to sign terms and conditions before the job was complete, a move I found questionable considering the state of the remediation. In conclusion, while I cannot speak for every experience with Servpro, I'd urge future customers to be diligent. If contractors are to be involved, I recommend considering an alternative or being hands-on in managing the process to avoid potential pitfalls. The picture below can account for how the job was left for over one month during our stormy weeks in July/August. The owner Rick Northen did offer to remediate the problem but this was too little too late, ServPro has kept insurance funds and I am now paying out of pocket together with my medical bills due to the mold. Note: This review is based on my personal experience and is shared to inform potential customers. Always conduct your own research and make informed choices.

If I could give less than one star I would but this is a warning to anyone considering this less…read morethan professional company. 1/13: We were told the Servpro crew would be arriving between 1-3 that day to remove equipment and that if they didn't pick it up that day I would want them to wait till Wednesday 1/16 as the house would be empty due to us being out of town. The crew did not show up and also earlier that morning around 10am one of the workers very unprofessionally knocked on our door trying to use our restroom. 1/16-1/17: Without our consent Servpro entered our apartment. They left dirty footprints all across our kitchen and bathroom (which was obviously used by at least one of the crew as we were missing toilet paper and the toilet itself was dirted, unplugged our internet equipment though not anywhere near the affected areas, tried on and broke $2,000+ sunglasses, we were missing between $100-$130 in cash which had been left on a desk and our apartment was unlocked when we arrived at 8AM on Wednesday morning 1/17. We had attempted to reach out multiple times to the Servpro office working at the apartments as well as the onsite manager. Avery (the onsite manager) when we received a call back hours later had stated he would give us the names of the people who had entered our apartment as we would be filing a police report for damages once he arrived that day for a walk through. Again they did not show up. 1/18: Avery and the servpro crew arrived to do a walk through but again he stonewalled and said he hadn't gotten the names together and would get back to us. After taking their equipment they left our apartment extremely dirty with dusty boot prints covering our living room and kitchen floors. Current update: Avery now is refusing to give the names of the crew who entered our apartment unless specifically asked for after we file the police report. Either way we will be filing for the 2k plus damages and are outraged by the lack of professionalism by Servpro. Unless you want your personal belongings damaged, a lack of respect shown to you by "management" and less than satisfactory work DO NOT EVER hire them.

These guys walked me through my problem and made everything right. Absolutely recommend them.read more

When technician arrived for a diagnostic on my fridge, I was charged a fee of $135.00 for labor…read morethat would be credited later. They did not honor that $135 had previously paid, and are trying to charge me the full $275.00. Be aware they are scammers.

We've been going here for 6 years and always have a positive experience. We do standard dry…read morecleaning & alternations. Esther especially has been super helpful with alterations -- she helps us decide what to change and/or tells us why we shouldn't change something. Would highly recommend them! -Tanya & Ellen

I left a jacket to be dry cleaned and a button to be reattached…read more I prepaid for the service. Tony promised the pick up date would be in three days. I Returned in three days to pick up the jacket. Nothing had been done to the jacket and I was told to return in two days When I returned to pick up the jacket on the second trip I was told by Tony that they had been very busy and they did not have a chance to dry clean the jacket,however the button was reattached. My telephone number, course was on file in their computer system, however, no one took the time to alert me that the jacket would not be ready on time as promised. Yes, they may be nice people, however, they are not competent and they are not respectful toward their customers and their customers time.

We had to get my son's suit and dress shirt dry cleaned at the last minute. It was a Thursday and…read morewe needed it by end of day Saturday. My husband was out and saw that Vickery Cleaners was open til 7PM. He dropped off our son's clothes that evening and they were ready by Saturday! I picked them up that Saturday afternoon and was greeted promptly. A nice gentleman assisted me. I was in and out in under 5 minutes! The total came to be $18.80. The clothes looked nice and clean, ready to wear for his event. Vickery Cleaners' location and hours are convenient for us, so we will most likely be back!

A friend recommended Vickery Cleaners to me for alterations and repairs. I brought a pair of jeans…read morethat I had ripped on a piece of metal a few weeks ago, as well as a cotton jacket that my puppy had torn a hole in. I took the items in on a Thursday, and they had them ready by Monday. And the work was fantastic!!! You have to really search for the holes!!! When I have a chance, I'll take photos to add to the review to show their work! The repairs were a little pricey $44 for both repairs, but I think totally worth the quality of the repairs, as that was cheaper than buying the items again!!