This review is ONLY for penthouse unit 5303. My group of 7 stayed here for 6 days and we absolutely loved the place. It has 3 bedrooms, 2.5 bathrooms, a fully-equipped kitchen, a dining area, 2 living rooms (one on each floor), a washer/dryer, and a private rooftop/balcony area upstairs. Each room has it's own A/C unit installed and everything is clean/renovated. Clean linens, towels, toilet paper, paper towels, etc are all provided when you arrive.
Part of their service includes a guided escort directly from the airport to the resort. Our representative, Juan Carlos, was very friendly and informative. If you meet him, make sure to get his suggestions on what to do and where to eat.
Bedrooms: Each has a queen-sized bed and its own A/C unit. One of the full bathrooms is located in the master bedroom.
Kitchen: It comes fully-equipped (electric stove, dishwasher, refrigerator, toaster, microwave, blender, utensils and dinnerware, etc).
Bathrooms: No drainage or flooding issues. The only complaint I have is the shower pressure. It can be adjusted but it still isn't what I'm used to back in the states.
Rooftop/balcony: There's a wooden cabana that provides a shaded area, along with a table and several chairs. There are beach chairs in the open area for tanning, as well as a hammock that can be moved.
Parking: If you rent out 5303, you have two reserved parking spaces right in front.
The resort itself has a lot to offer. On one end, you have the private beach (there's a key provided to you for access), BBQ grills, volleyball and soccer courts. On the other end, you have the lazy river, mini-golf, and tennis courts. And in between, you have multiple pools, hot tubs, a water slide, basketball courts, and playgrounds. 5303 has golf balls, drivers, and tennis racquets in one of the closets (as of 5/27/14).
I would definitely recommend staying in 5303. The resort is located in a bit of a shady neighborhood, but it's a gated community and there is a police station literally right outside. You pretty much have to rent a car to get around, but everything is just a short drive away. My party and I did not run into any issues during our stay worthy of mentioning. This is like a vacation home, so please be courteous, treat it like your own home, and pick up after yourself! read more