Very professional, informative, reliable and effective service . Would recommend this business for…read moresure. Thank you so much for going above and beyond :-)

In today's world, you can't get people to call you back, and if they do call back, they don't show…read moreup when they promise to. If they do show up, they don't finish the job when they say they will. You end up calling them multiple times to finish what they started, and they never come back to complete the work. Trapline is the exception to that rule. I made contact with them, they showed up as promised, and did all the work they said they would. They got rid of some very destructive raccoons for me and repaired my soffits. They gave me a quote and a handshake, and they delivered on all of it in a very tight time schedule. I never had to call them back. They did the work they promised completely without any prompting from me. That is rare in this day and age. If you are in the Orlando area and have critters driving you crazy call Trapline and let them take care of it for you. You guys deserve the five stars, you earned it. I will post this review here, there, and everywhere--and by everywhere, I mean Facebook.

I sent a request for quote / availability through Yelp at 3:00am during a sleepless night of what…read moresounded like a large rodent scratching through my attic door. I got a response before 7am and someone was out by 11am. I was impressed by the quick response and showing up on time a couple days before the holiday. Nestor, the tech who came out was friendly, respecting of our home and in my mind conducted one of the most thorough and honest free estimates. We have a pest contract with another company and he suggested we reach out to them as well to see if they would handle, what we thought to be a raccoon as to not violate our contract. He went into the attic (helping me move boxes so we could get into the second attic entrance) and found that it was a rat caught in a trap and it happened to be right on top of our hallway attic entrance flopping around. I was able to call my pest control company and they removed the rat and rechecked entry points and helped seal other potential areas that Nestor pointed out to me during the inspection. I would not hesitate to call them in the future and have reached out regarding a treatment for the attic to neutralize the rat feces.

I can't say enough wonderful things about this company. I will forever use them for pest/rodent…read moreissues. They are a honest, caring, dedicated company. We called many places trying to get help with our squirrel problem. We didn't get calls back and when we did we were quoted outrageous dishonest prices. ABC Home made a in-person consultation with us immediately. Jimmy the representative was so kind and took Covid seriously. He easily identified all our open access points on our home and came up with a decisive plan to help us get rid of our squirrel problem without harming them. Their prices were honest. He even told me a little about their company and made me like them even more. We decided to go with this company and it was a great decision. He immediately got us scheduled as soon as he would with their guy Alex. He came out a few days later and he set up the one way exit and sealed all the holes. We had no squirrel problem within days. After the squirrels were gone he came back and sealed the holes for good. This price also included a one year warranty so I can rest assured. I really appreciate this company's service and will be sharing them with everyone.

Found a termite and Joe responded to all my questions he is very knowledgeable and trustworthy. I…read morehave never dealt with a pest control company before so Im guessing I got lucky I chose them as my first pick. Highly recommended also his assistant guilliana i believe her name was Great people and great company all together thank you guys

Recently closed on a house they did two wdo inspections and cleared the home of wdo's. First day we…read moremoved in we noticed the home had a massive infestation of carpenter ants. We have had to rip out an entire wall and spent more money on pest control and lawn services to clear out any possible nests surrounding the house. Very upset this wasn't caught during the inspection. There were several dead ones in the garage as well so not sure how this was missed. The pest control we hired knew immediately from 1 photo they were carpenter ants. You can even hear them chewing in the walls!!

Found a paper wasp nest in a shrub outside a bedroom. Our specialist, Brett Clausen, was familiar…read morewith our problem and took care of it. But then, as our regular specialist, Brett's always been very thorough. We're extremely happy with both Truly Nolen's quick response and Brett's expertise. Thanks!

Appointment times were an issue--rarely did they show up in the 2 hour window of the appointment…read moretime, Cost was a factor. More expensive than other plans yet, ant issue never resolved.

Too expensive Called…read moreto set up routine pest control and they are twice the price of alternatives I could understand if they had a 5 star rating that there may be some better customer service, but not when they're sitting at 2 star

Inadequate annual inspection today with a 10:00-12:00 schedule that finally happened at 1:00. The…read moreinspection was very short and the technician did not use a flashlight or a mallet to test the floor trimwork. In addition not all rooms were checked. This was a minor inspection!!

Custom Pest Solutions. Highly recommend Purchased a home…read morethat the previous owner did not use pest control services. There were a few of the usuals such as roaches and palmettos but a MAJOR infestation of sugar ants in almost every room. Chris from Custom Pest Solutions came out and spent quite a bit of time both inside and out, explained what he found and took care of. No more roaches or palmettos and did put a dent in the infestation but still they were a problem despite the baiting and all. The 2nd treatment took care of the remainder of those pesky little ants except for the family room. Called Custom and Christopher came right out. He found them nesting under my carpet pad! Problem solved. I've had interactions with 3 individuals at Custom. Each leaving me with the feeling "I like this company". After 3 visits from Chris, I've gotten to know him a bit. Very personable, intelligent, seems to love his job which I find rather comical, and has only good things to say about the company and the treatment of their employees. I use companies providing other services that are professional, dependable, polite, and do a good job but I put Custom Pest Solutions in a class of their own. There's just such a great aura about them.

I called three different pest controls including Custom Pest Solutions. The first two came earlier…read morethat day and gave me quotes. But As soon as Tyler, from Custom Pest Solutions, came to my house with shoe covering (which was much appreciated since I just finished mopping my floors) and a mask, I immediately felt safe and relived i didn't have to worry about dirt and pest. Tyler checked my drawers and cabinets for the evidence of pest and which kind. He was very knowledgeable in his field and was able to let me know what we are dealing with. To much relief, i thought i was dealing with terminates and fire ants! He was honest about his treatment plan on how to control the pest and gave me some quotes. Each quote was affordable, reasonable and clear. We chose the yearly service because i don't want to ever deal with this pest nightmare again. And he offered same day service! Tyler was very quick and efficient. I love this family owned business and I'm happy to support local small business.

The professionalism was superb The visit was informative We…read morewere offered lot of options and resources. And yes, I would recommend them

Crap customer care - called twice spoke for two separate people who did nothing for me, no call…read moreBack as promised appointment set up. They just didn't care, I won't be using and won't recommend.