Always so nice, the store is huge, they have stations for picking up poop if your pet has an…read moreaccident (which in my eyes is amazing), and really helpful with anything we need! We've gone in twice now with our little lady and they're very encouraging for bringing pets inside which I love. I wish more places in Canada were so dog friendly.. The last time we went in there was a price error on 2 of our items and there was no trouble sorting that out. The lines are a little slow at the till but otherwise no complaints.. would recommend this place!

The employees at the store are really nice and friendly. I went there with my dog because he pulled…read moretoo much on walks so I needed help to prevent this. The employee recommended the easy walk leash and was nice enough to put it on my dog and show me how it was done. The leash worked wonders. HOWEVER, I will NOT recommend going for grooming of your dog here. I took my dog and he was so scared and unhappy. Two of his nails were cut so short that I noticed they were bleeding when I took him for a walk and wiped his feet when he got home. Very Disappointed with the grooming.

We took our dog Jasper to PetSmart for grooming on July 17th at their AIRPORT ROAD Location, and…read morewe've been living a nightmare ever since. When Jasper came home, he was not himself at all quiet, withdrawn, and clearly in pain. Over the next day, we noticed raw, irritated skin all over: his scrotum, around his anus, underside of his tail, left armpit (axilla), and near his belly. He had several small cuts that had already scabbed over, and he's been constantly licking those painful areas, especially his scrotum. Our vet diagnosed him with a moist skin infection (moist pyoderma) caused by grooming-related irritation. He now needs medication and follow-up care. The saddest part? His toys are still in the same spot they were the day he left for grooming. He hasn't touched them since. He's completely changed -- emotionally and physically. HES SHAKING!! After we contacted PetSmart, the store manager called and at first agreed to refund the grooming service. But then, she denied everything, claimed it wasn't their fault, and told us someone would follow up with us. It's now been well over 48 hours -- and we've heard nothing. We've sent photos, vet documentation, and even requested surveillance footage, and have been met with complete silence. The groomer blamed Jasper for "being difficult" instead of taking accountability. Yes, we signed a waiver -- but a waiver doesn't excuse injuries, infection, behavioral trauma, or $600+ in vet bills. We gave them our trust -- and they gave us a dog who came home hurting. If you truly love your pet, do not take them to PetSmart for grooming. We are devastated and doing everything we can to help Jasper heal.

Don't like the new hours. This location used to be much better and open until 9pm. That is not…read morelong enough. Also, I have heard the new manager is not good to many of his employees.

In my area finding a good pet store is slim pickins..I could go to PetSmart, but they closed the…read moreone near me and the nearest one is near Mississauga. I found a PetValu location that was only 5 min away and this has been my choice pet supply retailer. This PetValu is located in a very busy strip mall located on the busy Bovaird Rd in Brampton. Although getting into the mall is usually a PITA once you get near the store, it opens up and parking is plentiful. The staff at the store here are great. I have had many a conversation with the staff about pet food and care for my little fur kid. I just don't get food for my kid here, but also they have an excellent groomer. My dog is usually very calm, but she also enjoys coming here because of the groomer. Very patient and calm while your in session with her. They also carry numerous treats, food, toys, accessories for your favourite dog or cat, but they also have a limited fish section as well. If your looking for a good place in Brampton, forego the big box stores if your looking for some informative and attentive service. 4 stars!

Worst experience! They sent my dog home partially wet. He got a skin infection due to the moisture…read morebuild up under his fur. My dog is in so much pain. The owner said she will call me back after speaking to the groomer- no call back was done. Never sending my dog here for grooming. We had to spend $500 for his meds and treatment. Please avoid this place!

PetPlanet is a pet store I stumbled upon with my dog named Dude and have been a regular of for the…read morelast year, the staff in PetPlanet are extremely friendly, love animals and are very knowledgeable about various pet products. There are 3 staff that work at the Brant Street location and all of them are terrific, if you haven't experienced this store before check it out on a Friday which is the day when you get free dog treats if you bring your dog into the location with NO PURCHASE necessary. Be warned the prices on much of the products in the store are rather expensive but that is because the quality of the product is above what you will find at most locations however there are several decent products to buy which are rather cheap such as their individual cookies, pig ears and raw or baked marrow bones which are three of my dogs favorite treats. They also price match, once confirmed they will match the price of a competitor for identical items. This location also offers a full self-washing facility complete with a locking door and locking gate for their tub which is large enough to accommodate several hundred pounds of dog (it makes me 102 pound lab look small). Do yourself a favor and experience what Mike and others have to offer at this location and I'm sure you'll keep coming back specifically to say hello to them and just be in a friendly environment.

This is a new pet store. They seem to cater to dogs and cats' needs, like toys, food, climbing…read morestructures, and grooming. Looking at the food, they have some very fancy food selections, like Chicken Tender Wraps with Cheese, Lamb wrapped gum, Japanese Wagyu Beef Stick, Grilled Chicken Gizzard Skewers Teriyaki, etc. The store is well-stocked, clean, brightly lit, and spacious. The customer service was courteous. The store has a resident Corgi, which is extremely friendly and quiet. The store opened about May 2024. The store is wheelchair accessible but there is no door-open button. There is paid neighbourhood street parking. Review 2024-242

I like this place - a lot! It's special. Great healthy food options, groomer was great, premium…read moreproducts and fun times at the pop up events. My dog Jasper loves hanging out with Blu and Millie in the solarium when I pop into the store or for a few hours of doggie daycare when I am running errands. A one stop shop, Furrr has everything for my pet and even espresso for me. The owners are wonderful, as is the unique store they created. Scott and Jenn have a true love for pets and the beach community. Their newborn, Eloise, is adorable and brings lots of smiles to everyone. It's really fun to shop in such a happy atmosphere.

Outstanding addition to the neighbourhood - this pet store is so thoughtfully designed and creates…read morea welcoming experience, you won't want tThe owners are so friendly and knowledgeable. The products are high quality, unique, and great value. Can't wait to go back. Shopping for your pet shouldn't be a chore, and Purrr makes it downright delightful.

I understand this store is very dirty. It may be a good store but please keep the birds clean…read more Their health depends on cleanliness. Please clean them.. thank you.

Best bird store in Toronto, bouhgt a blue quaker and a friendly conure, he tells you if they will…read morebe friendly or not. Honest guy