What a breeze! And so appropriate as I was purchasing a condo on Maui...Cool ocean breeze, lovely…read moresunsets...but I digress. First let me say that numbers, legalese and paperwork is NOT my forte. I will admit that the original email Steven sent me looked daunting, but I really wanted to make this purchase and move to my dream location. I opted to just go into the office and meet him. He was so patient, and explained everything. And a BIG shout out to Janelle...she is awesome. Considering we did all this in a mere 5 weeks, start to finish, and that included Christmas and New Years, I would highly recommend the people at Pacific Home Loans!

We worked with Hailey as our mortgage broker at Pacific Home Loans for our home purchase in Kauai,…read moreand she was excellent throughout the entire process. She and her team really went above and beyond. She researched a ton of options for us, walked us through each one thoroughly, and gave clear, practical advice without ever being pushy. We always felt like we understood what we were choosing and why. She was available pretty much all the time and stayed closely coordinated with everyone involved to keep things moving. This was a complicated deal with a lot of moving parts, and she somehow made it feel simple on our end. She also got us a great rate, which obviously matters, but what stood out more was the amount of effort and care she put into making sure everything came together smoothly. Overall, just a really solid experience. I'd absolutely recommend Hailey and her team.

I love the staff at Kīhei branch of American Savings Bank. As a small business owner, they have…read morerepeatedly given us such caring attention as we navigate business accounts and other banking options. My husband and I both were so well taken care of as we set up new accounts, specifically by Jodi and Vanessa (and Sky too.) Warm, knowledgeable and good at their jobs, just full of aloha.

It's been my Bank for years ! Friendly people! Always there ready to serve you ! That why I still…read morebanking with them

Working with Nancy Byron was an incredibly productive, positive, and smooth experience, and I would…read morehighly recommend her! She is very trustworthy, and extremely attentive and patient. She absolutely followed through with what she said she could for us in regards to our loan terms, and worked extremely hard to get us the exact terms we wanted. Buying a home can be a stressful, tedious process, and I can honestly say that having Nancy on our side every step of the way made it very straightforward and easy. I cannot say enough good things about her! Her professional demeanor, patient, and persistent work ethic set her apart from others in this industry. She is incredibly knowledgeable and her vast experience in this Industry is invaluable. I feel so lucky to have had the opportunity to work with her and highly recommend her!

NANCY is truly one of a kind. She serviced us in the most professional way. Always calmed the…read morestress when it was stressful for us. She has the confidence needed to guide in the best option possible.Quickly answers any question with honesty and has her clients in her best interest. We will always have Nancy and her staff at Sapphire Mortgage service our mortgage needs. She also stays in touch w her clients and shows graditude for her clients. So grateful for her service. Aloha from the heart.

Brady has assisted me in buying three homes in Maui over the last 4 years. He and his team are…read moresecond to none! They are the best group I have ever had the pleasure of working with. Don't look anywhere else! Chris Harlien

I wanted to take a minute and share my experience with Brady and his team at Guaranteed Rate. I,…read morelike millions of other Americans wanted to take advantage of the historically low interest rates and refinance my existing mortgage. I had heard of Brady over the years from friends who had worked with him - all of which were positive reviews. I decided to give Brady a call to ask his opinion on my situation and whether refinancing was a good fit for me. With Brady's help, the answer was yes - a no brainer. I started the process right away, and momentum was gained. Things moved along nicely for the first couple weeks, and then communication tapered a bit. I reached out to the team a few times and never got any relevant responses, and the process started becoming a little frustrating. Brady reached out directly to me to explain the situation that the system was overwhelmed, as there are millions of people just like me refinancing at this time. Brady did not use the overwhelmed system as a justification, but rather maintained his integrity and took initiative to steer the process back on course. The process went smooth from that point on - a matter of me fulfilling the underwriting requirements to secure the final approval and head to closing. My mortgage was recorded today, and I could not be more excited about what Brady and his team helped me secure. If anyone ever asks me directly or indirectly if I would recommend a lender, I will absolutely share my experience and recommend Brady and his team.

I've been trying to think of the words that would do the Creative Financial team justice, I doubt I…read morewill be able to do it because that is how GREAT Kellie, Noelani, and Rhonda all are. There were so many things that I could honestly say if we didn't go with them we probably would not have gotten our home. I started shopping around for mortgage brokers because our realtor found us a piece of paradise on MAUI, really exciting. We were living on the mainland at the time, so working with brokers and banks was going to be strictly over the phone. I actually started with Creative Financial, I spoke with Kellie for 15-20 mins. She was very informative and volunteered information that would help me find the right fit. I told her that I was doing some shopping and again she offered more helpful info on choosing the right mortgage broker and the things to-do and not to-do when buying a house, I instantly felt comfortable but knew I wanted to continue to do my shopping. After consulting 4 or 5 different brokers and banks I decided that Creative Financial was the right fit, Kellie was the easiest to talk with, (which you do a lot of) and really cared about getting us the best rate possible. We started our process and she laid everything out in a timeline and was the driving force every week getting things done promptly and accurately. She was always going the extra mile too, keeping not just her client (me) inline but everyone that was involved in the process. As closing got closer, bumps in the road happened like in most real estate deals and without hesitation The Creative Financial team, had the solutions before I could even start to worry. It was a great feeling having a team that really had our best interest in mind. It was such a great experience, I feel like we have friends for life now with the team at Creative Financial.

Kellie and Creative Financial helped me with financing my first house in 2010. She fostered me and…read morewalked me through the daunting process, never giving up no matter what the challenges were. I felt her sincere support and aloha, cheering me on to achieve my dream of home ownership. She is highly ethical, honest, upstanding and creative and left no stone unturned. She also helped me with my refinance years later when I was going through a family crisis and treated me as a dear friend while facilitating a smooth process due to her incredible professionalism and experience. This is why Creative Financial is the best mortgage company on Maui!

I had an issue with a phone number change so I went in to get it corrected. Long story, but Arlene…read morekept digging until she found the reason my new number wouldn't save. I sure appreciate her working on it until it was resolved! I highly recommend HawaiiUSA FCU! Everyone in the Kihei branch is super friendly and helpful

Lei today was very professional and smooth as she handled multiple requests of mine:…read more1. Open a savings 2. Open a second checking account 3. Make my spouse the beneficiary She is a very detailed and thorough salesperson. When I asked about making savings and checking accounts, she mentioned that we could change the online names after they were opened (she read my mind!) and explained the various steps and processes she was doing, as she was doing it, versus silently typing, keeping me informed on how far along we were. She took the time to ask if I wanted my spouse on ALL my accounts except for two, on which he is a joint-owner. I hadn't realized that he wasn't already on the rest. Good catch! She also offered checks, but I refused because so many of our transactions are with a debit card, but she reminded me that they may come in handy. She gave me pause for thought as I remembered there are a few situations where a check is actually preferred, such as paying a handyman for repairs, etc. So I ordered a small number of checks. She encouraged me to take the starter checks, of which I was originally dismissive, convinced I wouldn't need them right away, by reminding me that I may need the account number for online transactions sooner than the two weeks it would take for my checks to arrive. Why, that is so correct! I always enjoy coming to the Kihei branch, but today I wanted to especially thank Lei for her kind and detailed service. Thanks, Lei!

I am self employed and I was in the market to buy a home and with what happened in the mortgage…read moreindustry in the early 2000's it kind of limited loans for me. After talking to many brokers on island and getting the cold shoulder because I was self employed and ready to give up on the dream of being a homeowner, I found Aloha Mortgage... I worked with Kim and I have to say, She was amazing! Kim was able to find a lender that qualified me and It seemed like Kim knew what hoops the lender was going to ask us to jump through before they asked and we were able to have the information ready right when they asked for it. This is not my first mortgage but it was the first mortgage where the broker actually knew their job. I Highly Recommend Aloha Mortgage if your looking for a home loan, you will be more than satisfied Definitely ask for Kim... Aloha

If I could give this company a higher rating I would! I cannot brag enough about how awesome Joe…read moreand his team are. We have been in the market for a new home for over 2 years! The market here on maui is crazy up and down and this whole process has been so hectic for me. Joe has made this process bearable with his positive attitude, helpfulness, and honesty. He had been there for us after hours and on the weekends to ensure that we can get an offer out there and not miss out on an opportunity at finding the right home. His wife has been there to help if he is unavailable and she too is so nice and helpful. She set me on the right path to get my credit cleared up and clear some debt so that we were in a better position to buy. These people are truly amazing. I feel so indebted to them and will only use them in the future and refer all friends and family. Aloha mortgage is simply the best!

Mortgages Reno, Nevada and Maui, Hawaii! The best of both worlds. Works at finding the correct…read moredeal for you.

George Thoma is certainly "The Go To Guy" when it comes to financial products. Very Knowledgeable…read moreand Extremely Helpful in helping us really find what we are looking for.