We bought a new home on Maui so the next stop was house insurance. We live in CA so it had to be done over the phone. After ringing around and finding that most insurance companies wouldn't insure the house (it is within 1,000 ft of the beach), or that the agents didn't bother to return my call or send an email as promised, or suggested we call into the office we were beginning to worry that insurance would be a big problem for us.
After trying 5 other companies/agents (recommended on Yelp!) with no result I rang Wayne and left a message on his answerphone. He called back within 10 minutes, was very personable, professional, positive and helpful and had the situation totally under control. He took some information down over the phone, then emailed a quote within the hour. After another phone call we had narrowed down the coverage we wanted and he emailed the papers for signature over to us to sign, scan and email back. He also posted the documentation which arrived within days to our CA address. The whole thing went smoothly and Wayne was a joy to work with.
I can't understand how Wayne isn't already listed on Yelp! I would definitely recommend Wayne to anyone on Maui who needs house insurance, especially if you are on the mainland. read more
