We worked with Hailey as our mortgage broker at Pacific Home Loans for our home purchase in Kauai,…read moreand she was excellent throughout the entire process. She and her team really went above and beyond. She researched a ton of options for us, walked us through each one thoroughly, and gave clear, practical advice without ever being pushy. We always felt like we understood what we were choosing and why. She was available pretty much all the time and stayed closely coordinated with everyone involved to keep things moving. This was a complicated deal with a lot of moving parts, and she somehow made it feel simple on our end. She also got us a great rate, which obviously matters, but what stood out more was the amount of effort and care she put into making sure everything came together smoothly. Overall, just a really solid experience. I'd absolutely recommend Hailey and her team.

Keith Holland and Pacific Homes loans are the BEST loan officers. They are experts in funding RE…read moretransactions. I've been a RE broker for 40 yrs and they're in the top 3% of the best. If you want to get approved see Keith. Thank you!!

It was recently fumigated for pests!! Just wanted to let people know . I don't use this bank but it…read morewasn't the people working .

5 stars for Vanessa Moreno! Excellent customer service, friendly, thorough, efficient. Very…read morehelpful. Thank you very much Vanessa!

NANCY is truly one of a kind. She serviced us in the most professional way. Always calmed the…read morestress when it was stressful for us. She has the confidence needed to guide in the best option possible.Quickly answers any question with honesty and has her clients in her best interest. We will always have Nancy and her staff at Sapphire Mortgage service our mortgage needs. She also stays in touch w her clients and shows graditude for her clients. So grateful for her service. Aloha from the heart.

Nancy and her team at Sapphire Mortgage are truly top notch!…read more They have helped us with two home purchases over the years and have also helped a few friends that we have recommended. She has come through every time with a great rate and they have always been very informative and helpful, walking us through the process and closing in a timely manner. We never hesitate to recommend Sapphire Mortgage to our family and friends because we know, without a doubt, that they are in great hands.

Brady has assisted me in buying three homes in Maui over the last 4 years. He and his team are…read moresecond to none! They are the best group I have ever had the pleasure of working with. Don't look anywhere else! Chris Harlien

I wanted to take a minute and share my experience with Brady and his team at Guaranteed Rate. I,…read morelike millions of other Americans wanted to take advantage of the historically low interest rates and refinance my existing mortgage. I had heard of Brady over the years from friends who had worked with him - all of which were positive reviews. I decided to give Brady a call to ask his opinion on my situation and whether refinancing was a good fit for me. With Brady's help, the answer was yes - a no brainer. I started the process right away, and momentum was gained. Things moved along nicely for the first couple weeks, and then communication tapered a bit. I reached out to the team a few times and never got any relevant responses, and the process started becoming a little frustrating. Brady reached out directly to me to explain the situation that the system was overwhelmed, as there are millions of people just like me refinancing at this time. Brady did not use the overwhelmed system as a justification, but rather maintained his integrity and took initiative to steer the process back on course. The process went smooth from that point on - a matter of me fulfilling the underwriting requirements to secure the final approval and head to closing. My mortgage was recorded today, and I could not be more excited about what Brady and his team helped me secure. If anyone ever asks me directly or indirectly if I would recommend a lender, I will absolutely share my experience and recommend Brady and his team.

Kellie and Creative Financial helped me with financing my first house in 2010. She fostered me and…read morewalked me through the daunting process, never giving up no matter what the challenges were. I felt her sincere support and aloha, cheering me on to achieve my dream of home ownership. She is highly ethical, honest, upstanding and creative and left no stone unturned. She also helped me with my refinance years later when I was going through a family crisis and treated me as a dear friend while facilitating a smooth process due to her incredible professionalism and experience. This is why Creative Financial is the best mortgage company on Maui!

The team at Creative Financial is incredible. Even when I encountered a couple of "bumps in the…read moreroad" they made sure to help me through the entire process without any worries. The team is professional, proficient, and very well educated on what they do. Being a first-time home buyer, I was extremely stressed and confused by what to expect and what was happening a majority of the time. Kellie and her team explained everything to me and made sure I was on time with all my deadlines. Not only is this team extremely good at what they do, but they are also very personable and happy to help at all times. Creative Financial is the perfect name for this team because they are very creative and think outside of the box when it comes to "bumps in the road". I am so pleased with their assistance and dedication to helping make this process seamless for me. I would like to also add, while there is a pandemic going on, Kellie and her team did everything they could to follow COVID guidelines to keep my family and I safe. I have and will continue to recommend Kellie and her team to everyone I know that is buying a home. I can't thank Creative Financial enough.

Comming from California and having lived there for the last 48 years , Im used to push a button and…read morego O I walked in expecting to spend the next half hour there but no a teller was available and called me to her immediately. Handled my transaction and send me on my way. Thanks

Lei today was very professional and smooth as she handled multiple requests of mine:…read more1. Open a savings 2. Open a second checking account 3. Make my spouse the beneficiary She is a very detailed and thorough salesperson. When I asked about making savings and checking accounts, she mentioned that we could change the online names after they were opened (she read my mind!) and explained the various steps and processes she was doing, as she was doing it, versus silently typing, keeping me informed on how far along we were. She took the time to ask if I wanted my spouse on ALL my accounts except for two, on which he is a joint-owner. I hadn't realized that he wasn't already on the rest. Good catch! She also offered checks, but I refused because so many of our transactions are with a debit card, but she reminded me that they may come in handy. She gave me pause for thought as I remembered there are a few situations where a check is actually preferred, such as paying a handyman for repairs, etc. So I ordered a small number of checks. She encouraged me to take the starter checks, of which I was originally dismissive, convinced I wouldn't need them right away, by reminding me that I may need the account number for online transactions sooner than the two weeks it would take for my checks to arrive. Why, that is so correct! I always enjoy coming to the Kihei branch, but today I wanted to especially thank Lei for her kind and detailed service. Thanks, Lei!

Raven went above and beyond from start to finish. She was able to find me a lender who checked all…read morethe boxes. She was prompt and thorough, giving me advice when I needed it most and helped me through the mortgage process every step of the way. She is very professional, a good communicator, and all my questions were answered thoroughly and promptly. I highly recommend her services to whom ever is looking for a smooth experience with a reliable broker.

Raven and team were top notch in handling my mortgage needs. Her and her team were efficient,…read morealways on top of EVERYTHING. We had a few snags towards the end but Raven and team were on top of it, so we had a slight delay but nothing that jeopardized the loan. Raven was great at reminding me if I missed something, and would always send updates. One of THE best communicators, so I never really had any concerns from start to finish! Will be using Raven again for any other HI mortgage needs!

Mortgages Reno, Nevada and Maui, Hawaii! The best of both worlds. Works at finding the correct…read moredeal for you.

George Thoma is certainly "The Go To Guy" when it comes to financial products. Very Knowledgeable…read moreand Extremely Helpful in helping us really find what we are looking for.