NANCY is truly one of a kind. She serviced us in the most professional way. Always calmed the…read morestress when it was stressful for us. She has the confidence needed to guide in the best option possible.Quickly answers any question with honesty and has her clients in her best interest. We will always have Nancy and her staff at Sapphire Mortgage service our mortgage needs. She also stays in touch w her clients and shows graditude for her clients. So grateful for her service. Aloha from the heart.

Nancy and her team at Sapphire Mortgage are truly top notch!…read more They have helped us with two home purchases over the years and have also helped a few friends that we have recommended. She has come through every time with a great rate and they have always been very informative and helpful, walking us through the process and closing in a timely manner. We never hesitate to recommend Sapphire Mortgage to our family and friends because we know, without a doubt, that they are in great hands.

This was our second time working with Ginni and our experience has always been exceptional. Ginni…read moreis very professional and always available throughout the entire process. She always goes above and beyond to answer any of our questions. I can say with confidence that Ginni is the only Mortgage Loan Originator we feel confident working with for our real estate transaction. We are so impressed by her expertise, dedication and credibility and we highly recommend working with Ginni.

The Maui mortgage team is hands down the best mortgage provider on Maui. They help all our Maui…read moreclients get pre approved and we feel confident when working with them. They are easy to get a hold of and explain everything in easy to understand terms. If you are purchasing a home or refinancing you need to call the Maui Mortgage Team. They will exceed your expectations for service and offer the best rates on island!

I am a co-buyer along with my brother Rayne, so please read his review regarding Raven. I share the…read moresame exact opinion about her excellent service, professionalism, and dedication. I just wanted to add that she is such a helpful resource even after the home purchase process. She is extremely supportive and helpful in answering ALL sorts of home-related things here in Maui. I absolutely love having her as a contact. If you are thinking of purchasing a home here in Maui, Raven is that pocket safety knife you will wish you carry everywhere.

After 2.5-3 months of tedious interaction with this lender, I can honestly say she is one of the…read moremost rude and incompetent lenders I've ever worked with. I have purchased 3 homes in the past and have never had such an awful interaction with a lender or broker. After she failed to get approval for a loan in February I was forced to get a hard money loan. She has failed, once again, and has put me through undo stress and has abused me both verbally and in emails writing things like "I've never had someone take so long to do the things I've asked for." Well, after repeatedly trying to please this awful human being to get her the things she needed, I went with another lender and had everything they needed for approval to them in one day! The other lender was also familiar with this woman, and laughed when I told them the story, stating "she tried to get me to hire her, but there have been too many bad reports about her, so I refuse!" If this actually makes it onto the reviews, as I see she only posts 5 star reviews, I warn you---DO NOT USE THIS LENDER. CHOOSE ANYONE ELSE!

Dan and his team did an exceptional job on our recent refi. There were a lot of moving parts that…read morerequired experience and a deep understanding of the process and program we were using. Dan shepherded our deal over every hurdle with patience and care to get the deal across the finish line. We couldn't have been in more capable hands. Mahalo plenty!

Dan & Team were AMAZING to work with for a loan to purchase my first property! As a first-time…read morehomebuyer, the process was foreign to me and Dan walked me through the process with patience, experience and confidence. As communication was extremely important to me, Dan knocked it out of the park. Whether it was via phone, text or email, his sense of urgency in answering my questions and his response time was extremely helpful in finding the perfect place and closing on time. He swiftly addressed opportunities that arose with 3rd parties to get everything across the finish line with ease which made for a stress-free experience. If you're looking for a transparent, knowledgeable & caring lender who knows the ins and outs of the Maui market, Dan's your guy. Mahalo Dan & Team!

This company has an attitude. Two days before the closing on a home I had sold, I spent quite a…read morebit of money to get the light beige carpets deep cleaned and paid extra to make sure they did a super job, as my carpets were five years old. The cleaners were very specific, saying that they had come late and wanted to make sure no one would walk on the carpets for six hours -- as the stains would be more likely to surface if the carpets were still wet. I told my realtor and their agent (someone named Susanne) to PLEASE not walk on the carpet when they did the "walk through" as they only need to verify a minor repair on a bathroom door in the hallway and a smoke alarm -- which was replaced and visible in the hallway. I also left a note on the front door reminding them to please not walk on the wet carpet! When i returned to my home, there were footsteps all through my master bedroom carpet! When I called to complain about it, I was told that Suzanne "had to check that the wall air conditioner worked..." The same air conditioners which had already been tested professionally, passed inspection and signed off on only a week earlier! Not professional, not cool -- and I would not recommend this company.

Bought a property and this real estate company was the seller's agent. Bob & Donna provided…read moreterrible service, very disorganized and extremely unprofessional. It was obvious this real estate company was not clearly communicating with their clients or within their own organization. They tried to go around rules and contracts. The process took longer than it should have and wasted everyone's time. If I could have given zero stars, I would have. Definitely would not recommend!!!

super slow service....consume lots of time just pull out some records. this people need to know…read morewhat are doing

Cash friendly people friendly open on Saturdays 9am to 1pm. Online banking bill payment direct…read moredeposit, oh an they FDIC.

Kathy was so easy and fun to work with it. She is not only very professional but very caring and…read morelooks out for your best interest. If we ever purchase another home my first call will be to Kathy! Thanks again!

From the owner: Corporate NMLS ID#237341 Providing professional and excellent customer service while helping you…read morequalify for the following mortgage products: Self-Employed Borrower Programs 100% Financing in select areas. ASK if your property qualifies. Residential (conventional) High value loans (jumbo) 2nd home and investment Condominium, condo-tel and cooperatives Manufactured homes Rehabilitation loans Loan products for less than perfect credit borrowers (FHA) U.S. Veteran loans (VA) Are you visiting Hawaii and not a permanent resident and want to own your own piece of paradise? I can help the following borrowers: Canadian, Australian, Asian, EU and others.