Signed a pool contract here back in February and was told they had 3 of the pool we wanted in stock. We were shopping for pools in February knowing there was a shortage and wanted to make sure it was in stock so we would be guaranteed a pool. Made first payment in March and scheduled delivery for last week of May. At that that time was told everything was in stock except for the ladder. Made final payment May 8th and when the last week of May came no delivery happened. Called and was told they had no pools in stock and never did due to not getting shipment for their vendor. Can not understand why I was sold something that they didn't have knowing I wanted a pool first thing in spring. So either my pool was sold to someone else or I was given false information of it being in stock to get the sale. The salesperson knew we were there in February and we wanted it in stock before committing due to wanting it first thing in spring not in July. Thank goodness I received a refund and was able to go elsewhere. paid for my pool and had it delivered in less than a week with no problems. Even though this place is minutes from my home I will never give them a dime of my money. Lying to me and telling me you never said you had pools in stock is b******t and you know it Matt. Why would a company set up delivery for a product they don't even have then not even have the decency to call to let you know they don't have it? Their response To that was it was a tentative delivery date. Seriously, I had to hire people to help me install and water and how would a person do that with a tentative delivery date. Very poor customer service. Lastly, tried to speak with the owner but he just had his salesperson call us back, guess he doesn't care what happened or about his customers. read more