Brett's knowledge of pool tables was very helpful. I will be…read moreback to buy one. They also sell other stuff like hot tubs, robotic pool cleaners.

If you are considering a swimming pool installation in the Charlottesville/Central Virginia area -…read morethis is to highly recommend Charlottesville Aquatics for your consideration in the installation, maintenance and upkeep of your pool. We are In a heavily wooded area in the Ivy area of Albemarle County and Charlottesville Aquatics built our pool in 1986 which involved considerable land clearing, major tree removal, hillside grading and landscaping! It also involved installation of a large scale 70 foot long retaining wall which has lasted until this day! As the owner, Fred von Lewinski provided full training in the operation and maintenance of our new pool and after 40 years it is still in beautiful condition as we open our pool again in 2025! Over the years, Fred replaced our original vinyl liner after 19 years and the second liner is still in use today. We also seriously love their chemicals and testing and support services. If you are considering a new or replacement pool - or need quality service and chemicals - I highly recommend Charlottesville Aquatics!!

After being with a different company for 20 years I had to move on to Pure Water that diagnosed and…read morerepaired my pool problems in 48 hours my old company had struggled for 45 days. I recommend Pure Water Pool because you are getting experts that are about action and quality service! Odell Covington

Pure Water Pools LLC - do NOT USE…read more I was a longtime customer and supporter of Thorin Blanco's/Pure Water Pools, but after the last several jobs they did for me, I strongly recommend avoiding them. In November 2024, I hired them to replace the vinyl liner in my in-ground pool. Thorin, the owner, had worked on my pool for years and was well aware of the existing issues and repairs needed for this job. Despite that, he and the crew showed up on installation day without the proper materials and ended up improvising with non-standard alternatives. When I raised my concerns, Thorin brushed them off and assured me it would be fine. They didn't finish the job that day, and although Thorin said he'd return the following week, it took multiple attempts and several weeks to get them to come back and complete the work, even though I'd already paid in full. In spring 2025, I hired them again to replace the motor and sand filter. When I asked Thorin for a basic breakdown of the charges, he got incredibly defensive and hostile with me. He told me not to contact him directly anymore and said I should go through his business manager, Will. Not long after that, we started noticing several issues with the pool, including rocks pushing up through the bottom of the brand-new liner, which is a major red flag and suggests improper repair materials were used. I've reached out to Will multiple times, per Thorin's instructions. While he's responded to a few emails, he's ignored every request for an in-person inspection. Since Pure Water Pools has refused to come back and look at their work, I had to bring in other companies. Two separate pool professionals (from outside the Charlottesville area) have looked at the liner installation (to include pictures that I have from the work Pure Water did) and both said the problems we're seeing are likely connected to shortcuts taken during the installation and the use of non-standard materials. If you want a pool company that knows how to professionally communicate with their paying customers, does the job right without cutting corners, and stands behind their work, go somewhere else!!

Andrea was extremely helpful when scheduling our house power washing appointment. Marc and his…read morehelper showed up on time and were very professional. My wife told me our house has never been so clean. We highly recommend BusyB Power Washing.

Three years ago we hired Busy B to power wash out house prior to it being painted. We couldn't…read morehave been happier with the service. Walt and his team were attentive, thorough, and went above and beyond to make sure the job was well done and that we were satisfied. Naturally, as we prepare to sell our house we wanted the same level of detail, so we called and scheduled with them again. I'm not sure within the last three years if this team was abducted by aliens and replaced by their evil doppelgangers, or if they just don't care anymore, but this experience was the polar opposite. The day prior to our appointment we received an email that gave some basic instructions, but what was striking was a paragraph that said "Please do not call us on the day of your job asking for a specific time. You will not be given one. Due to the nature of our work we cannot give out specific or estimated timing on the day of your scheduled job. You will receive an "on-the-way" text if you've provided a cell phone number." OK. That's a little off putting, but we get it. Some jobs are bigger than others, but even the cable guy gives you a range. Day of the appointment arrives and two hours are spent clearing the decks and porches. And the waiting begins..... Finally at 3:00pm a text is sent to the company to get an idea of the latest time they will arrive. At this time the office manager says, "Oh, he's been there and left". What? What happened to the on the way text? There was no knock on the door and no phone calls. Effectively the receptionist told us that there is a car blocking the driveway and he couldn't get his truck in to turn it around. No, we say. There is no car blocking the driveway, plenty of room. Actually, says the OM, you have a difficult driveway to get up and Walt (company owner) remembered this and didn't have the right equipment to get up your driveway. It's in the shop in Harrisonburg, so he's not going to be there today (we have a bit of a hill to get up). Wait we say, which is it? A car blocking the driveway or lack of equipment? At this point we are told the house phone was called and a message was left telling us this information. That's a tough sell, as the land line has been disconnected for about 5 months. After much back and forth we basically tell said receptionist that this is extremely poor business decisions and terrible customer service as we have all of our porch furniture sitting in the yard, and are planning on staining the decks tomorrow. Not my problem was the message from good ol Busy B. We asked to have the owner call us. We were told that he doesn't have signal. Maybe he'll call, maybe he won't. At this point we are at a loss. It looks like the B is too busy to come do the job they committed to. So we begin to look for other options. Suddenly, at 4:00 pm, a white pickup pulls into the driveway with no special equipment and somehow navigates the 'obstacle course' of the driveway blocking car. The owner himself gets out of the pickup. He made no apology. When asked why he didn't bother to call or knock to let us know he had made an attempt. He then tells us that he had both knees replaced a few months ago and didn't want to walk up the driveway. He also tells us that getting our house power washed is 'not a crisis', and that him living with cancer over the past two years is. What? No one called it a crisis, just really poor customer service and crappy attitudes when asked why no one had showed up or called. I'm very sorry for your medical conditions, but that's not my concern. If it's that bad, maybe you should have sent someone else. Finally the power washing begins. No real apology for the lack of communication or the decision not to show up. During the washing session, there were some texts back and forth to our oh so happy OM who said that a check would be needed at the end of the session. We said we would pay electronically just like the last time. 6:30 rolls around and we go outside to look at the job. First thing noted was that the walks and back patio were not done. An argument ensues that those have never been done and that was not on the work order. On the contrary we say, they were done last time and we specifically stated that we did not want the deck surfaces washed (which they did). On the previous you talked about how we needed to fill sand back in the walks after the session. After more arguing back and forth, out he goes to finish the job we hired him for. Bottom line is this. The entire experience from top to bottom was terrible. Communication was terrible, service was terrible, attitudes were terrible, integrity was terrible, and the job was marginal. It's unfortunate that this occurred. We would not recommend services from this company at all. Both the office staff as well as the owner were argumentative, and it appeared clear he did not want to do this job.

The lovely ladies who cleaned my house did a phenomenal job. They were efficient, thorough and…read morecareful, which is all you could ever want! I will definitely work with them again.

This was a move out cleaning. Two stars is generous. I used The Cleaning Company almost a year to…read morethe day when I moved in to this apartment. That cleaning in August 2025 was satisfactory, not outstanding but it's an old rental and was "good enough." This move out cleaning on August 2026 was neglectful and incomplete. Cobwebs and dust in windows and upper bathroom shelves, kitchen sink and tub (both porcelain) not whitened, stove top not only left sticky, but a degreaser was used that stripped paint from the control panel (where the gas control handles are mounted). I texted Defne who beyond replying to my question about what cleaning product was used, made no offer to make things right. I provided pictures of the damage. Her response - Defne: "I checked with the team, and they used a degreaser to properly remove the grease." No response to the pictures of damage, no offer of a compromise, or some small gesture such as a partial refund in good faith. And no apology. My rental deposit was dinged $75 by the owner to recoup their charges to complete the cleaning. They truly could have charged much more, but took mercy on me. The new tenants stayed in a motel the first night because the cobwebs and dust needed to be cleaned before moving in their possessions. Here's where I went wrong: I didn't check things over thoroughly due to exhaustion on moving day, the same day they cleaned. That was my responsibility and I was too tired to see that clearly. I paid $245 plus a $50 cash tip times two cleaners -- total $345 + $75 that the apartment owner deducted from my deposit. If the company makes good and refunds $75, I will repost and let you other consumers know. We're all human. We have some bad days and make mistakes. There is an opportunity to make this right. I'm sad to write a poor review and wish things had gone better. Will add photos when I figure out how to do that. Can't seem to post photos in the review, so posted in the business's photos at the top of the page - photos 35 thru 41.

Around 2:30 on a Sunday, I got a call from my tenant: No water! (we have a well.) I called…read moreRooter-Man's emergency line. Within a few minutes I got a callback from "Shane" (I think). The house is in Afton, he lives in Fredericksburg, around 2 hours away! He got to Afton by about 5 or 5:30. Shane checked out the well, eliminated all other possibilities and then called me: The pump needed replacing. By this time it was around six o'clock. He'd have to drive back to C'ville to get a new pump, and he'd have to pull the well! But after giving me the cost, he simply asked, "Should I go ahead and do it now?" I was stunned! Here it was, 6PM on a Sunday night. Pulling a well is no easy job, but he was willing to go ahead and do it right then and there! "Sure" I stammered. Around 10 o'clock, Shane called. The job was done! The tenant had water and was not so grumpy as he was earlier. WOW! I am amazed! THANK YOU Shane!

BUYER BEWARE - Rooterman, like most plumbing companies I contacted, would not quote a price for…read moreclearing a main sewer line blockage. They wanted a $89 dispatch fee to give me a quote. So no matter who you might select, you still pay fees for just getting a quote. This company previously serviced my main sewer line to clear a clog in 8/2023 for a price of $349, which included the clean out service and a visual camera inspection to verify the line was cleared out. This time they came to service my line on 9/15/2026 and told me the pricing had changed. The cost to clean out the line was now $600 and the cost to inspect the line to verify the work removed the clog was an additional $400 for a total of $1000. Although the technicians were great and provided good service, the costs are astronomical. Just very disappointed the costs have tripled in 3 years.

Great company. Price is always right and the people that work there are very knowledgeable. They…read moredid cle

Review: The owner is disrespectful and unreliable. I expected him first thing Friday morning, as…read morethe job would most likely involve replacing some rotted wood (which we had discussed when he was here to take measurements and work up an estimate). When he didn't arrive until nearly 11 am, I expressed my disappointment. He told me he'd be done in 3.5 hours. I reminded him about the rotted wood, and he suggested we reschedule for the following Monday. (Note that a previous customer review indicated that he installed gutters over top of rotted wood, and did not tell the customer.) I told him I no longer trusted him to do the work since he couldn't be on time to complete the job on the agreed upon date. He suggested we "let cooler heads prevail." I replied my decision stands. His text reply to me is quoted, "Once a d _ _ _ always a d_ _ _. I only work cause I enjoy it. I have plenty of money so shove ya house sideways up that funky a_ _ of yours." Then he texted a screenshot of his $8.2M portfolio.

Great service. My new go to for plumbing and electrical work. Fast response time too.read more

Customer service rep and manger were both extremely rude and condescending. They made it sound…read morelike they were doing me a favor when I called for a major leak in he basement: They gave a timeline of 72 hours and I was fortunate enough to find a company that could be and make the repairs in 2 hours . Would certainly not call them again.

What a wonderful service provider Zach and team are. I reached out to Zach because this is the…read moresummer I am taking over the routine maintenance of our pool in Albemarle County. I thought I knew how to do it, but once I got the cover off, it became abundantly clear to me that I have no idea how to use the pump, valves, etc., since our previous pool service did not label anything. In a panic, I reached out to Zach, and within a day, he was at my house giving me an expert tutorial and training session. Zach diligently analyzed and assesses my system to accurately label everything, talked me through different scenarios and appropriate valve configurations. He and his partner gave me tons of tips and tricks, and he has been available to reassure me after the fact. His rate was absolutely fair, and I am definitely going to access Zach's services when we are out of town and at the end of the season when it is time to close the pool. In a sea of pool providers, I am very happy to have found Zach. I strongly recommend him to you!