Amazing service and the technician David Ramos was thorough and clear in explanation to everything…read morethat was needed. I was super stressed out before and feel much better after.

Top Tier Plumbing, specifically Frank and Chris, are without a doubt the best all around. This is…read moreprobably my third or fourth time using them (over the course of 4 years, older house probs!) and I'm consistently blown away by how quickly they get to my house, assess the problem, keep me informed, explain things to me in an easy to understand way, and are so kind in trying to make sure the cost incurred is fair for the scope of work being performed. They are always my first call and I am never disappointed! They were especially great today and sent me videos since I wasn't around and made sure to make me feel comfortable with all the work being performed. That is next level service :)

After receiving a woefully poorly constructed letter in the mail from my city that required…read moremandatory backflow repairs, I reached out to a number of vendors to help with my backflow repair. Some didn't respond, others couldn't do the services, others still only did commercial products. Pro Backflow on the other hand was responsive, offered reasonable prices, and ample availability. During my appointment, I found the service tech offered a good explanation of what he did and offered to file the paperwork for me with the city. My only two points of improvement is the service technician started the work on my house without even knocking on the door or meeting me. I just started hearing drilling. At best, it didn't matter, at worst, it could have been the wrong house! Second, I never hear back for days after the service tech left. I had to reach out to offer my final payment and figure out if they filed my paperwork. Overall good, but Pro Backflow can clean up the edges a bit.

Jaime was extremely quick to answer my questions! We set up a time and spoke before hand what he…read morewas going to do. Our Backflow was over 20 years old and had its days. And we had our shut off to our house replaced, including the valve. 28 years this shut off always hit the house to shut off. Jaime reversed it and now it's simple. Waited too long to change that out!! Jaime is a Professional and knows 100% all that he does! Could not ask for a better Professional and a job that was so expertly done!!! He also works on his jobs like it was his property, he takes pride in his work you can tell!!! Would always call on Jaime for any of these needs!!! Overall - EXCELLENT!!! TRUSTWORTHY!!!

We contacted All City for an emergency repair and we were immediately put in contact with Sergio…read moreC., the plumber that rapidly came out to help. Although he was unable to fix the emergent issue because the leak was from the fire suppression system (a specialized license is required to fix that), he found a major problem in our front yard with the water lines and pressure regulator. He took the time to kindly explain the severity of the issue and we soon scheduled for the repairs to be done. His work is at the level of high craftsmanship and he guided us through the decisions regarding the scope of the work. We will absolutely request him for future projects and recommend him and All City for your repairs.

Service Maintenance to our Air Conditioner was great! Gary Lopez was very knowledgeable,…read moreprofessional and nice. His work was done in quality time and his suggestions were appreciated. We added a hard start to our unit and felt the price was reasonable. Gary's start to finish time was quicker than we anticipated. Thank you All City again for taking care of us!

Great and quick service! Excellent service, fast response, honest pricing--fixed my leak perfectly!read more

I called him for a second opinion after SoCal Gas claimed I had a gas leak -- and I'm so glad I…read moredid. He was incredibly thorough, going through multiple approaches to isolate the issue and leaving absolutely no doubt that there was no leak. He even told me straight up that a repipe wasn't necessary based on what he found. That kind of honesty, when he easily could have upsold me, says everything about his character. By the end, he was just as baffled as I was that SoCal Gas had flagged an issue. Rather than leaving me to figure it out on my own, he walked me through all of his troubleshooting step by step so I could relay it to the technician when getting retested. He followed up consistently throughout the whole ordeal and genuinely expressed concern that I was without gas. I passed the retest, and I truly believe his guidance played a big part in that. He's earned my trust and I'll absolutely be calling him again.

I was looking for a handyman to help me install my kitchen faucet. I had quite a few quotes but…read morePaul stood out. He was patient and answered all my questions, but was not pushy. If you're looking for someone who communicates well, professional and great at what he does, Paul is your man! Oh, and did I mention he fixed my drain plug that was stuck? On the way out, he opened my door and asked if he could tighten my door lock??? All the extras and at no extra cost!!! It's so good to know there are true honest and humble people out there!!! Service Matters is my go to!

Paul put some heavy picture frames in my house and they look great. Thanks Paul highly Recommend.read more

Quality service Technician very professional…read moreWould highly recommend for all plumblimg needs Repaired Leaking shower handle Replaced kitchen faucet Resealed toilet

I live in Palm Springs and called Pride Plumbing for help with work related to a kitchen…read morerenovation. I had high expectations based on their Google reviews and clear communication with dispatch. Sadly, the experience I had was unlike anything I have ever experienced in my 20 years of homeownership. Here are things to watch out for with Pride Plumbing of Redlands and Palm Desert: 1) bait and switch service scope and pricing; 2) sloppy and legally-insufficient estimates; 3) inexperienced plumbers with very poor communication and interpersonal skills; 4) promised and broken arrival times; 5) inability to work cooperatively with other tradesmen (by their own admission); 6) customer blaming for their miscommunication; 7) unfamiliarity with high-end, European-made gas appliances (by their own admission); 8) leaving metal debris behind for the customer to dispose of; 9) not providing customers timely copies of their estimates; and 10) not providing customers copies of paid receipts for work. If you have a mid-mod in Palm Springs or a kitchen renovation with high-end European appliances, I do not recommend Pride based on my experience. They'll arrive late, argue with you, overcharge you, waste your time, and then not give you a receipt.

Dude,... Brandon does amazing work. I have a 1947 house that has a lot of work that needs to be…read moredone, and Brandon has always gone above and beyond to do things in a very functional, efficient manner, and with design and coolness in mind. Here are some examples: Changed a faucet that dripped for YEARS that I was told was not fixable. Not only was it not dripping but he closed up the rusty old hole and made the tile look like the hole was never there. Had the uuuugliest fluorescent light in the living room, like "Joe vs the volcano" level, he replaced it, made it look like it was just all a bad dream. He replaced and fixed the kitchen door so it was even with the floor, when the door would open it would get stuck because the floor was not even, so he did some mathematical engineering and got it to work. He stabilized the dried out wooden pergola over the patio with wood and new metal supports so it didn't have to be torn down, saved a lot of money. He was able to design and construct from scratch a gorgeous washer and dryer enclosure that replaced a UGLY UGLY termite eaten shed that disintegrated when you barely touched it, rusted nails coming out, doors falling off the hinges. Throughout the process, he was very communicative, asking questions that involved functional design, placement, aesthetics. Even matched the hardware to the fences, which really was supercool. He also replaced a variety of ceiling fans, ceiling lights, bathroom faucet, drain, lights, kitchen drains, electrical plugs, fix a fence, and problem solve regarding how to hide wires, electrical cords. Long story short, I would highly recommend Brandon for house repairs, fixes, and design problem solving. His work is very thorough, detail and quality oriented, and he is very professional and is really an expert at what he does.

Brandon has done quite a bit of handyman work for me - garbage disposal replacement, etc, but he…read morehas also helped bring an older home back to life. The photos are before and after of a weird built in that didn't make sense in a bathroom. He built it into a useful cabinet with a mirror. The other photo is an oddly built wall that he turned into a useful storage space. Would definitely recommend!

Very happy with the service provided by Plumbing Matters…read more Gio came out on time and fixed our kitchen sink clog. Ended up doing a rebuild under the sink at a very reasonable price. Gio is very professional and just a really nice young man as well. Thank you so much!

I had outreached the week before Christmas for a consultation need via Yelp. Within minutes, I…read morereceived a response that I would be outreached by a specialist. Later that day, I was outreached and was able to have someone come out the next day The consultation appointment was running a bit behind schedule due to the previous job requiring more time. But there was constant communication and updates which is always appreciated. Once it was my turn, both Matt and Giovani showed up and got us situated so quickly. They were willing to work with my budget given the time of year. Thanks all for your support and help for this project!

I needed to replace an old water heater, got multiple estimates - Rooter Warrior was the best one…read moreand I could tell they cared. Guillermo gave me multiple options, was a great person, and did an amazing job. This is one of the last small business independently owned shops in town and I would highly consider them for any plumbing jobs needed. They gave impeccable service and the best value.

Had Guillermo come out today to check out an odd plumbing situation at had in my kitchen. The way…read morehe was able to diagnose the issue, resolve it, and recommend further steps was phenomenal. He is the ONLY plumber I have used that was sincere and honest. His prices are fair and reasonable. If I have issues in the future, I will definitely be calling him again.

Called Bob the Plumber on Monday had an appointment for Tuesday between 3-7. Received a call from…read moretheir office around 4pm saying they couldn't make it. I didn't have a plumbing emergency so I was fine with changing my appointment and I appreciate the timely communication. My new appointment was the next day from 3-5. I received a text with a picture of the tech when he was about 20 minutes out. Pete the tech was very friendly explained what he was doing and approximately how long it would take. I will definitely call Bob with any future plumbing needs.

This mess here is from these company. They supposedly fixed the outside faucet, but it won't turn…read moreoff. My husband had it go and turn the house water off. No one could come out. The receptionist advice was just to turn the water off and then turn it back off on when you need it. We have since called someone else. My husband would write this. But he's too pissed off.