Best service I have ever had. high pressure situation at a busy location and it was done quickly and perfectly.

Bait and switch on price 850 to 885 for "service fees" when asking for clarification they stated "we are impounding your vehicle for non payment" literally minutes after sending the invoice all for asking questions. These guys are scummy af. had to get police involved to get my vehicle back. AVOID AT ALL COSTS read more

Had a tow scheduled through insurance co. to my local shop to fix my immobilized vehicle. Gary showed up on time w/ a flatbed tow truck and was very pleasant to work with, he confirmed the address of the shop with me and we had arrived at almost the same time. Very happy with the service provided :) read more

Yall should really teach your drivers how to drive. They drive incredibly dangerously, cut people off, speed like crazy, and don't give a damn. read more

Incompetent. Man showed up to tow my car without the proper equipment and proceeded to tell me that he simply could not get my car out of its parking spot. This is after they had been provided all the details of the situation and I had waited 4 hours for his arrival. Then he attempted to jam my key into the already destroyed ignition cylinder over and over. Finally, this dude tried to get my permission to rip out my ignition (no??? wtf??) to expose the wires and get my car to start. The next tow company had NO PROBLEM getting my car out and towing it to the shop. What the hell? He also told me that the woman he had helped before me called him a "motherfucker" read more

great honest company that does what they're supposed to. I trust these guys and would not hesitate to do business with them again in the future! read more

have used them several times before, they doubled their prices without telling me. I told them to stop the move and they went and stole my machine off the job site and towed it to their yard. had to get the police involved. terrible company. BEWARE. read more

Do not use this towing company. The customer service is horrible, the receptionist was VERY VERY RUDE when I requested prices for towing fees. DO NOT USE THIS TOWING COMPANY! read more

Woman answering phone had no idea how to do her job and pretty sure she was drunk ... and so racist .. she admitted to stealing stuff from the towed vehicle said the owners don't mind ? read more

Yall are so trash at your jobs like you need to go bankrupt because my wife and child were waiting for 4 hours when you told us 2 and then after I called to get updated on the tow truck you still never showed and the lady on the phone said they were close but pretty much lied. They said the service would be 150 plus 5.5 for each mile but can't even show up for money so I see a lazy company. Would not recommend read more

These people are so fukkin rude it's unbelievable!!!! The police officer that stated what I needed to get the vehicle out this company has made up their own rules. Idk what lady answered the phone but she definitely needs to get talked to about the way they conduct busines.....I had spoken to jay and he stated it's 45 dollars a day I guess a Hook up charge is 300 dollars....idk why the county uses these Fukkin people when all they are doing is getting horrible reviews!!! They are no help whatsoever. Someone needs to put them out of buisness read more

Had a great experience with APT removing a vehicle from private property. They were patient as i had no clue what i was doing, on time & fairly priced. Can't ask for much more. read more

This place is a joke very unprofessional they have no regard to any one situation the lady who answers the phone is rude as hell and very snobby show no signs of help here they can't help you in any way weather you just got the car or you lose info they refuse to offer alternative options this place deserves less then a star they grimey get y'all's car and stay away from these ppl quick to tell you what you owe if you got.to wait but can't tell you a price to be prepared to go down and take care of the situation which mostly likely they give you made up and unjustifiable pricing places terrible service terrible staff and rude all around good luck to any one who has to deal with them read more

They are running a SCAM! A tow truck (more than likely not APT) illegally towed a non running vehicle from an apartment complex in Lakewood to only drop it off at a shopping complex, the shopping complex called the towing company who has the illegally parked cars contract to have it removed, yup APT. Karen Fisher the owner was extremley rude on multiple phone calls. We had to call Tom Martino (the troubleshooter), after 1 day APT agreed to release the vehicle with no charges. Why would they do that? Obviously thinking I would drop everything. Nope, FOX 31 news is going to do a a news report on them and we have filed a complaint with the Public Utilities Commission. I will expose them and other towing companies that are in cahoots with APT and stop this illegal behavior before any other innocent victims experience this. read more

Only reason it's 1 star is its forced don't use this company employees are very rude I have a video of him refusing to hook up to my vehicle said that he couldn't hook up to it I showed the video to where there was plenty of room he drove away left me stranded after waiting for him for over 2 hours extremely rude company don't waste your time go with somebody else you'll be much happier AAA would be a much better choice AAA is a great company UPDATE Scorpion towing showed up advised me there was no reason other company couldn't hook up unless they sent a very inexperienced driver with the way that I'm seeing all of the reviews on here I'm thinking all the drivers are inexperienced in the customer service agents are also an experience because they are extremely rude can't wait for this company to go out of business read more

"I had a terrible experience with .The staff were incredibly rude and unprofessional, showing absolutely no respect for their customers. On top of that, they seemed to have no regard for the law - they towed my vehicle without proper authorization and even ignored city regulations about where and when they could operate. It felt like they were more interested in making a quick profit than providing any sort of legitimate service. I would strongly advise avoiding this company at all costs. They lack basic customer service skills and operate in a way that feels dishonest and unethical read more

The gentleman who assisted me with the towing was incredibly friendly & extremely helpful. I literally never had such a nice experience with a tow company! read more

geico got in touch with apt early hours of morn last night apt driver " lee " was fast getting to where my truck needed a start lee was fast getting me started and on my way he was pleasant and just wanted to put in this review for great service read more

Rob was quick to respond to the scene and worked with us to get the car running instead of immediately doing the tow, saving us a ton of money. Big shoutout to Rob! read more

If I could post negative numbers I would. Damaged my car and denied doing so. The lady said she provided evidence the damage was not there. The dark photo is what they took when they towed my car. The daytime photo was taken from their lot before I took my car off their property. They are negligent , incompetent or possibly blind, either way, not someone that I would ever recommend for towing anything. read more

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The man who towed my car deserves 5 stars. He was fast and friendly and super helpful. Unfortunately while my car was in their tow yard their dog(s) very clearly climbed all over my car. Very clear footprints all over the top of it. I called, to let them know that I wasn't happy about it and to give a heads up that maybe they should watch that. I ALSO wanted to tell her that this was disappointing bc the guy had been so nice. The woman I spoke with responded with defensive lies, saying the dogs stay in the building....what she didn't know is while I was waiting for my ride home one of the dogs jumped onto the table I was waiting at and then tried to climb all over me. So, obviously they don't stay inside. I also had to wait for them to be put inside when I arrived. I couldn't even finish what I had to say bc she immediately jumped into defense mode so I just hung up...not worth my time. I love dogs- but keep them off of me and my car. Simple. And don't be rude. A simple "I'm so sorry, thanks for letting us know- we will watch them" is all that needed to happen. I didn't want to leave a bad review bc the guy truly was so helpful but mean girl attitude isn't cool, ever. She mocked me, and laughed. Not a good look for the face of a business that is typically helping people in stressful situations. Recommend the towing, just don't leave your car in their yard. And hopefully you don't have to communicate with the office support staff. read more

Absolutely ridiculous business. I was misled on a quote to tow a car under two miles by the owner of the company, Karen. She told me I misunderstood her and should take the issue up with the shop where the car was towed. The shop also misquoted the relationship with APT and the rate. Both decided it was my fault and I was stuck with the bill. There are a lot of towing companies to choose from. These guys have a 2.4 average rating for a reason. Find someone else to tow your vehicle. read more

My signifigant others MUCH LOVED truck was stolen and towed by APT towing. We were told by the police department that all he needed was the case number to see it.....So we went down there yesterday and saw that they were closed. Our fault for not checking the hours before going all the way down there. The person was very apologetic and told him to come back today, however what she failed to mention was he needed a copy of his original registration not a copy that the Insurance company ALREADY HAS. Now all he wanted to do was take pictures and see what shape the cab/engine/parts was in and maybe to put something over the back window so the rain didn't go into the cab. So he once again went down there to just see it and maybe take some pictures and was turned away again by a VERY RUDE/ARROGANT WOMAN, since he did not have the ORIGINAL registration. Now the insurance company is going to tow this to their yard for evaluation MAYBE depending on how crapy APT is going to be.... So he was taking pictures of his truck over the fence and one of APT's workers was standing in the doorway and blocking his view. Oh, by the way this truck has Semi Wheel tires so it's fairly high. ...My significant other said excuse me, I am taking pictures and the worker stood there purposefully blocking his view for no other reason that spite. And WHY is a worker getting into the truck anyways when it's not going anywhere? So apparently this company ONLY cares about the money and has NO compassion or patience and doesn't care what their employees do to taunt the customers. This is NOT a way to run a company, if you have a choice of towing companies, you may want to choose any OTHER company but APT. If we had known we would have chosen another company if we could........ Cant wait to be done with these people. read more

after one of my car's tires blowout I spend 4.5 hours awaiting on the driver. He was shitty n on his phone the entire time. After towing my car 5 blocks to my house he asks for a tip but by law they are not allowed to ask. Well after my car is at home im missing my cologne l called the company n i was told call back in the morning. Well over night my cologne was returned in my car emtpy. Karen the supervisor is very pissy n wont release the name of the driver so i can make a police report. Also karen responded to me saying "but you got the bottle back" before i even told her it showed up again. Definitely use this tow company if you want your shit stolen and their management to back up their theiving workers and your car being broke into 24 hours after the fact TLDR: driver stole my cologne then after he was found out he broke n entered into my car 24 hours later to place the empty bottle back read more

For a tow company, these guys are the best. Not only do they actually care about their customers but they will make sure you have a ride home. If you need a tow give them a call, they are a good local place and deserve your service. The only bad part about them is in the lot....where your dead care ends up....is covered in dog poop. Watch your step! read more

Apt Service - Towing Near Me - Denver, Colorado

This guy broke my push start bottom and they didn't want to pay for it the best way to make them pay is sending them to court for damaging my property read more

My only regret about this review is that I can't give this dishonest company less than one star. I have had to use this service twice recently as they were assigned to me through my GEICO roadside service insurance coverage. They have actually made me reconsider my insurance carrier as the service was not anything close to remotely pleasant or acceptable. I have a hard time believing a reputable company would willingly contract with a company with such poor customer service. Both times I had my car towed to a dealership for service and the first was slightly less infuriating than the first. The driver arrived at my home and started asking me what the issue was, when I explained it he asked me if I had taken steps that I had just outlined in the conversation. Then he proceeded to tell me that when his daughter had the kind of car that I had all she had was problems and proceeded to tell me basically that my car was a piece of junk. The second time I was quoted an arrival time of 90 minutes, after 60 minutes I got a call from APT indicating that they needed 30 more minutes because their truck was still on a tow across town. I agreed because I had no other choice and asked that they call me when they were 10 minutes out as I was not with the car. I got a call from them an hour later indicating that they were pulling into the parking lot that my car was at. I went to take the key and saw no truck. Looking at my phone I see that I missed a call from under minute before from the office; I called them back and found out that not only had they not been at the car as advertised but now it was going to be a longer delay because they got another call. They asked me to leave the key with the car, which I did reluctantly. I found out that they eventually got to my car... about 5 hrs after the initial call and more than 3.5 hours after I was told they would be there. This company would be a last resort for any future car needs. read more

This is the most unprofessional company I have ever dealt with. I pulled up to an apartment complex, there was no parking so I pulled off the road next to a construction site at 1030 at night so the site was not active , no workers and fenced off. The tow truck driver proceeds to pull up in the middle of the road, gets out and starts walking towards my car, writing down my license plate number. My windows are heavily tinted, so I rolled my window down, and I asked him if he was worried about my car. He told me I could not park there. I said, I apologize, please give me two minutes I'm just waiting for a friend to come out. My car was still running. he said he could not do that and I needed to move. I said, could I please just get 2 to 3 minutes? I'm not in anyone's way, I'm just waiting for my friend to come out.. he told me no again, so I asked him if he was planning to tow my car with me in it and he said yes, he would hook my car up so I could not leave and tow it away. So I asked politely again to please give me just two minutes. He walked back to his truck and started backing up at me at a very high rate of speed. I had to throw my car in reverse so that he would not hit my car. At this point, I tried to give up and just start turning around and he gets out of the truck and starts yelling profanities at me. It was so bad that a woman that was walking down the street walked up to my car and asked me if I was OK. She was fearful. He was going to do something to me. I called the tow company and they didn't seem to care. If this is a representation of this company, you should never use them for any of your towing needs. Griffin apartment complex off of Huron downtown should discontinue their contract with them. read more

Good god! I'm currently writing this sitting in a grocery store parking lot with my girlfriend waiting on a truck that has been "on it's way" since 830 pm. It is now 10pm. The truck was called at 730. Unacceptable. We've been given the run around every time we call for an ETA update. Even adjusting for reasonable delays, this company left two women stranded in a parking lot for 2 hours. My girlfriend's car broke down at 330 today. Between the insurance company, another tow truck that failed to show, we have been waiting nearly 7 hours! Would have called another towing company but this is the one her insurance would pay for. Horrendously unprofessional. read more

Incredibly friendly & fast service. I called APT in a bind and they told me they'd have a tow truck out to me within an hour. 30 minutes later, Ed was loading up my truck. He was a funny, friendly guy which helped me take my mind off my car troubles on the ride over to the mechanic. My insurance didn't cover the tow so in case it's helpful for anyone else - the pricing for my truck was $75 + $5/mile Hopefully I don't need to use their services again but if I need another tow, I know who to call. read more

I needed my car towed because of a very simple issue. My insurance agency set me up with them. A man named Butch was here to pick up my car and asked what was wrong with it. Fixed it within 10 minutes and I didn't even need to get my car towed. Highly recommend. read more

Always courteous and prompt. Highly recommend this business. The drivers act with integrity.

Absolutely terrible. Didn't listen to my needs and showed up hours after the call. BMW was also to blame. Horrible all around.

Gave me a 75 min ETA for a tow, showed up 1.5 hours after that (lying about how close they were the whole time), and then left without towing my truck after I asked the tow truck driver to take a precautionary step to avoid further damaging my already wrecked vehicle. If I could leave a 0 star review I would. Real scumbags. read more

Had a great experience with Tyler last weekend. Was given an estimate of about 75 minutes for a tow to arrive for my RV. He was there in 45, got everything hooked up, and were on our way before the estimated 75 minute arrival time. Tyler was friendly and helpful. Couldn't have asked for a better experience given the circumstance. read more

Office staff is very rude and hateful. They have no interest in repeat business and try to add additional fees at the last minute. Very crooked unethical business practices. Call All American Towing. They are much more professional than these idiots!! read more

Do Not Use! There are many towing services in denver, so there is no need to put up with service like this. Also, when you are in an accident you have a choice, you do not have to contribute to a horrible business such as this one. I was in an accident and told by the police I had to get my car towed though it was drive-able. I was quoted roughly $85 for the tow and told I could pick it up the following Monday. When I picked it up, I was charged $235. When I explained the difference in what I was quoted I was told "you aren't getting your car back unless you pay $235". I will never use this business again, and I would not recommend anyone else use it. read more

My gf's car broke down at 5pm on a weekday and we needed a tow out of a parking garage. These weren't the first people I called. I called 4 other places first. The first two rang to voice-mail. Why do towing companies close during 5pm commute? I would think that's when they get the most calls. The 3rd company couldn't get my car until tomorrow, unfortunately the parking garage does not allow overnight parking. My hopes were honestly pretty down. When I called APT, they picked up right away. Oh, good sign. The lady said someone will be at my location in 30-35 minutes. Pfft, yeah right. Rush hour, I'm near Cherry Creek. I thought she was just placating me. Actually, to my surprise the dude was there in roughly 30-40 minutes. He must have been REALLY close (traffic was hell). My gf has a BMW Z4, so the clearance under the car is very very tight. The driver was very friendly, and very cautious on how he picked the car up. He was pretty funny too. Look, when your car breaks down you won't be in a good mood. The last thing you wanna do is compound your problems with an unreliable towing company. I've had towing companies that didn't dispatch/no show, took 2 hours and/or damaged my car. When I called APT, they picked up, dispatched fast and didn't damage a low clearance car. Are they the cheapest? I'm not sure. The driver had front teeth, so I'm assuming they are not. At least I was happy with the service. read more

I had to use this company as AAA had sent them to tow my car to a repair shop last night (potential alternator issue). I parked near the street, in a very easy to see location of a shopping center with no other cars around and advised the agent of such. The driver pulled into the shopping center, did a pass, then drove right back out without even looking at me! I called AAA back and they managed to catch the driver on his way out of the area on the way to his *next* call. He hadn't bothered to ask AAA to get additional location details, he just assumed he'd go on to the next call. The driver seemed a little out of it; I'm not sure how best to describe it, but it was clear he cared more about defending the old owner of the shop (who was 'mistakenly arrested for drugs' according to the driver) and going on about his family problems. Maybe this is his cute idea of small talk? I was creeped out beyond belief and relieved my husband was already at the shop waiting for me. I'll be contacting AAA to recommend NOT working with this company again. The driver was completely unprofessional in my opinion, though he managed to get my Jeep from the store to the auto shop in one piece. read more

After totaling my vehicle on 8/18/16 the man who came out to the scene was wonderful and deserves to be given kudos for the way he handled things. That being said, everyone who works in the office is ridiculous to work with. I was hung up on 3 times in one day while attempting to find out when I could come in and make the payment for storage fees. I spent most of the day on 8/25/16 attempting to speak with someone about the process of having the vehicle taken away by another tow company and was treated with disrespect on a continuous basis. I would advise choosing another tow company if possible in any way. I will never do business with them again, regardless of what leads me to needing a tow service. read more